--- product_id: 1141798 title: "Neo 320" price: "€ 128.60" currency: EUR in_stock: true reviews_count: 13 url: https://www.desertcart.pt/products/1141798-neo-320 store_origin: PT region: Portugal --- # Dual wash modes: rear & feminine Adjustable warm water temp Self-cleaning nozzle with guard gate Neo 320 **Price:** € 128.60 **Availability:** ✅ In Stock ## Summary > 🚿 Elevate your daily routine with the LUXE NEO 320 – where comfort meets cutting-edge cleanliness! ## Quick Answers - **What is this?** Neo 320 - **How much does it cost?** € 128.60 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.pt](https://www.desertcart.pt/products/1141798-neo-320) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Tailored Dual Wash Modes:** Switch effortlessly between a powerful rear wash and a gentle feminine spray designed for ultimate freshness. - • **Hygienic Nozzle Protection:** Nozzles retract behind a protective guard gate after every use, ensuring a pristine and sanitary experience every time. - • **Quick & Tool-Free Installation:** Upgrade your bathroom in minutes with all-inclusive parts and a simple attachment compatible with any standard two-piece toilet. - • **Trusted Support & Satisfaction:** Join thousands of happy users backed by world-class customer care and a 100% satisfaction guarantee. - • **Warm Water Comfort & Cleanliness:** Experience superior hygiene with customizable warm water sourced directly from your sink connection. ## Overview The LUXE Bidet NEO 320 is a polished blue, non-electric bidet attachment featuring adjustable warm water sourced from your sink, dual wash modes for rear and feminine cleansing, and a self-cleaning nozzle system with a protective guard gate. Designed for easy installation on any standard two-piece toilet, it offers a hygienic, comfortable upgrade backed by a 4.5-star rating and trusted customer support. ## Description LUXE Bidet NEO 320 - Warm Water Bidet Attachment for Toilet Seat, Blue | Non-Electric, Warm Water, Dual Nozzle, Self-Cleaning, Adjustable Water Pressure, Rear & Feminine Wash - desertcart.com Review: Posterior Poo and Parasites - If you will allow me the time to tell you a story about this little bidet, I'll tell you how it has changed our rather simple, traditional lives and likely saved our sanity. But first, a little background about our family because a review without a frame of reference is as valid as a scale without numbers. You trust your friend's reviews more than mine because you have a reference, and I want you to trust what I am telling you. We are about as dwindling-middle-class, southern, white, north Americans as you can get. We believed the lies we were told about giving back to our community and my wife and I took up the cause, becoming a teacher and police officer (now former, but it makes me seem more ba-dass), respectively. Ten years of marriage and two awesome kids later, we're in debt up to our eyeballs, drive 10-year-old clunker cars and have a house in the 'burbs that's been under DIY restoration for over a year. Don't take our rendition of the storied American dream as complaining though, we still consider ourselves lucky and happy people to have our health and loving family all around us. Our kids (for anonymity we'll just call them Boy (6 years old) and Girl (3 years old) are smart as a whip and keep us on our toes, and now we pretty much live our lives to make theirs better - like most good Oregon-Trail-Generation parents would do. However, our kids plight in life seems to run counter to what we want for them. They seem bent on destruction. Much like larger, cuter Family Guy Stewies who can't be turned off with the click of a remote. You see, they became infested with a highly contagious, unknown-to-us parasite called pinworms. If you're like us and have never heard of these devilish little feces eaters, let me reassure you that it is not a prognosis you want to hear from your children's favorite health care professional. "Parasites!?" you ask. "What does your personal hygiene issue have to do with a product review for a bidet?!" Then it sets in... Without breaking the 4th wall and putting words in your mouth again, we'll use this aside to increase your education, you poor unsuspecting desertcart shopper in search of a more civilized way to remove poo from your otherwise sculpted posterior. You see, pinworms (medically, Enterobius vermicularis) are a parasite, only a few millimeters in length, that live solely in human colons and rectums. It gets worse... hold on. The female pinworms crawl out of a host's anus at night and lay microscopic eggs on the host's skin. This causes irritation, irritation causes scratching and scratching causes these little satanic spores to be spread around, both back to the host and to others by being eaten and sometimes inhaled. In fact, according to our family practitioner of mortifying news and various websites of similar renown, these little feces-hole-dwellers are more common than lice, extremely contagious and harder to get rid of than a Maker's Mark hangover in your 30's . FML. So, that was the news we received. I still remember the sinking feeling as my wife told me on the phone why the kids had been complaining about itchy rumps; all while I hurriedly drove home reading Web-MD (I know, I know... I probably wasn't buckled up either. I was panicking!) and my skin, you know where, started to crawl with anticipation of the evil lurking within. You know the line "Fear leads to anger, anger leads to hate, hate leads to the dark side." We pretty much went dark side in 3 seconds flat, I don't care who my daddy is. This is our course. The remedy for clearing up this less-than-optimal situation is two-fold. One: drugs. A type of anti-parasitic that you take once to knock out the adults and then wait two weeks (longest. two. weeks. ever.) to take it again to knock out any newly hatched anal spawns. By the way, should you find yourself in this unfortunate situation, these pills will set you back about $250 A PIECE. Thankfully we have decent insurance, but most carriers don't cover it anymore because the drug companies are all apparently owned by Martin Shkreli (speaking of pains in the rear). Avoiding politics... the second piece is hyper-cleaning everything, every day. We're not talking about dusting and some lysol here. We're talking about stripping the beds every single day of this process, boiling your sheets and clothes or as close to that as your washing machine will get, quarantining kids toys, washing hands until they crack and bleed, burning your house to the ground... you start to get the idea. That's where the bidet finally comes into play. One of the recommendations is that, because the fecal spawns only lay potentially airborne microscopic eggs at night, washing the butts of those afflicted first thing in the morning will go a long way towards the prevention of reinfecting anyone else. Our doc said wet wipes, I said screw that we're upgrading the toilet! Enter in our rectum rectifier, our washer of wangs, cleaner of , hygienicizer of hinies, tidyer of , freshener of farters... the Neo 320 bidet! For the price we paid (less than 3.5 times one of those pills!), the peace of mind knowing that my kids' rears are now daily power-washed and no longer launching spores into the air with each giggly toot, I'd easily go into even more debt and pay 10 times what we did. We also enjoy the cleaner, fresher feeling and reduced paperwork in the house. It will be even better when our lovely munchkins no longer view it as the new toy (admittedly we torched and cloroxed the rest of their toys into oblivion), trying to see which sprayer can launch nerf darts the furthest. For the record, >12 feet, the length of our equipped bathroom, on either sprayer at full tilt. To date, my wife and I have not seen any indication that these little nuggets of grossness have been passed over to us. We are diligently doing our part to rid the world of these things, no matter the cost of sanity, time or wealth. We tribute at least part of that success to this bidet, which we are very pleased with. The TLDR version is get one, installation is easy and it's highly effective at ridding bottoms of poo and parasites. We will be buying another one whenever we have our 2nd bathroom remodel done Review: Wonderful bathroom addition! - Warning: This review contains a bit of cheek. If that is not your thing, do pass on by. If it is, read on, reader. Read on. As a child and through most of my adult life, I thought bidets were a strange European thing. I never had a great desire, as such, to use one and I had heard many a horror story. This all began to change when my sister went to Korea to teach English for a year. Before we heard anything about the country itself, she commented on how her hotel room had a bidet and how strange that was. We even received pictures of said bidet. Later on, however, and throughout the year, we continuously heard how wonderful they were; and how sad she was when the one in her apartment broke (they never replaced it). After her job was up and she came back to the states, the first thing she said after using the restroom back at the house was how barbaric American toilets where (lol). Fast forward a few months to Christmas. She had this model of bidet on her desertcart wishlist, and being a bit of a troll at heart, I purchased this bidet for her as a joke (and also cause she wanted it). She was embarrassed (mission accomplished!) and she has had nothing but praise for it ever since. I was recently given the opportunity to review this product; and it was love at first go. Instead of leaving a hasty review, however, I wanted to give it some time to be sure that my opinion didn't change. After almost a week of use, here are my thoughts: 1. Ease of install: 2 parts. Cold water installation - This was very easy and I pulled it off without a hitch. Took about 15 minutes, if that. Hot water installation - This turned out to be much harder, but it was not the fault of the bidet. I have a freestanding sink cabinet and I was very lucky in that I had a gap between the cabinet and the wall just wide enough to slip the polyurethane hose through; no drilling required. The hose was extremely curly however, and I could not get it to stretch far enough without it turning back on itself. I eventually had to channel my inner MacGyver and use a cat toy I had laying around that consisted of a stick the same size as the hose and a string. I tied the string to the hose and proceeded to pull it through. 2. Tools?: I didn't require tools until I got under the sink. When we remodeled the bathroom, some grout or cement fell onto the water connection pipe and I had to get a wrench to twist the connector to break it free. Later I had to use the same wrench to chip off the grout because I couldn't get the T connector to screw all the way on. The wrench was helpful for overall tightening, but I don't think it would have been necessary otherwise. Do have a towel handy for leaks, though. 3. Ease of use: Having never used a bidet before, I was not quite sure what to expect. I hit myself and the dog in the face first time testing it out (don't look down the barrel of a loaded gun, kids), and I soon coaxed my brother into doing the same (trollface.jpg). But in all seriousness, it is very easy to use. Lift the lever slowly though! 4. Matchy? Cool factor?: Personally, I think it looks great in my bathroom. I have jewel tones of green and blue in the tile and the paint on the wall, and the bidet blends in really well. I have a friend who came over earlier this week while I was at work; and when I got home, she said my bionic toilet was awesome. . 5. Cleaning feature: It seems to keep itself clean well enough. I have one slight concern about the placement of the nozzle in the bowl and how close it sits to the back of the toilet, but your mileage may vary, as everyone has a different model toilet. Cleaning the bowl behind the nozzle will require disassembly on my part, but it goes on so quickly it shouldn't be much of a hassle. The splash guard on mine also sits slightly ajar, and my sister's stays in place; but that may be due to the placement of the bidet on my toilet as described in #7. 6. Water force?: I've run the water on low and on high, and it doesn't hurt. That being said, it shoots about 5 feet if you miss :3 7. Wet bits?: I've found that the stream is not overly splashy. Everything stays more or less where you want it to. I need to purchase some of the bumpers to raise the seat a little though as everything leans forward a bit. My seat slides around from time to time, and with the little bit of height in the back, sometimes I need to wiggle around a bit to be sure everything is washed. 8. Refreshing?: Omg yes! I -love- feeling clean after using the bathroom. If you suffer from leftover pieces of toilet paper, this is sure to help out with that as well. The blast of cold water is sure to wake you up in the morning too. It takes a long time for the hot water to get to my bathroom so I usually don't wait for it, but it is very nice as well. For da ladies: I often feel like I need a shower every few hours when mother nature is in town. Having a bidet is sure to make things so much more pleasant next time around. 9. Economical?: My house goes through tons of TP every week (There's 6-9 of us at any given time). I personally use about 2-3 rolls a week depending on TP brand, how much water I've been drinking, and how often I have company over. In the last week, I've only used 1 roll. Hurray! Thank you, Luxe Bidet! You've made a believer out of me. tl;dr version: 5 stars. I like it. ## Features - WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The Warm Water offers both comfort and a better clean. Hot water is sourced from a sink connection. - DUAL WASH MODES – The rear wash sprays a stronger flow towards the rear. The Feminine wash sprays a softer flow towards the front for women. - HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The Nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use. - AN EASY HOME UPGRADE – Elevating Your Home has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet. - WORLD-CLASS CUSTOMER SUPPORT – 100% Satisfaction Guarantee: If you aren't satisfied with your purchase for any reason, Please contact our Customer Care team and we would be happy to assist you. ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B00A0RX2UI | | Best Sellers Rank | #4,881 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #14 in Bidet Attachments | | Color | Blue | | Customer Reviews | 4.5 4.5 out of 5 stars (24,727) | | Date First Available | October 31, 2012 | | Finish | Polished | | Handle Material | Ceramic | | Hose Length | 120 inches | | Included Components | Neo 320 Bidet Attachment | | Installation Method | Single Hole | | Item Package Quantity | 1 | | Item Weight | 2.05 pounds | | Item model number | BidetNeo320s | | Manufacturer | LUXE Bidet | | Material | Plastic | | Mounting Type | Wall Mount | | Number of Handles | 1 | | Part Number | Neo 320 | | Product Dimensions | 13.5 x 7 x 3 inches | | Size | 13.5 x 7 x 3 inches | | Special Features | Dual Function Sprayer | | Spout Reach | 12 centimeters | | Style | Dual Nozzle | ## Product Details - **Brand:** LUXE Bidet - **Recommended Uses For Product:** Home - **Mounting Type:** Wall Mount - **Finish Type:** Polished - **Material:** Plastic - **Color:** Blue - **Number of Handles:** 1 - **Included Components:** Neo 320 Bidet Attachment - **Special Feature:** Dual Function Sprayer - **Handle Type:** Lever ## Images ![Neo 320 - Image 1](https://m.media-amazon.com/images/I/614EUKz38bL.jpg) ## Available Options This product comes in different **Color** options. ## Questions & Answers **Q: What do you do while waiting for the hot water to arrive from the heater tank?** A: It may take a few moments for the water to heat up, depending on your water heater. A good solution for warming up the water before use is by temporarily turning on the self-cleaning mode on hot to give time for the water to warm up (while also cleaning the nozzles). **Q: Will this work with bleach tablets put in the tank? I don't want my bum to make regular contact with bleached water.** A: No problem with that, but be prepared to change your rubber flapper valve and other "O" rings and gaskets that are in contact with the tank flush water. From the toilets point of view, the use of bleach tablets in the water tank is asking for trouble when it comes to o-rings, rubber type gaskets, and the flapper valve itself. None of them can stand up to the corrosive effects of even light to moderate amounts of sodium hypochlorite in the flush water. That's been my personal experience in the past. Just keep a few wrenches and replacement flapper valves and gaskets close by for repairs. Kidding... But one of the biggest problems as I see it is the seal on the flapper/closure valve is compromised and usually starts leaking slowly at first. You'll be noticing the increase in you water bill when it starts.....these days that amount of $$$ can add up in a hurry. **Q: Is it really worth the extra work and money for this one vs. the VI110 model? How important is the warm water?** A: I bought the VI 110 model and installed in the master bathroom, works well and we enjoy it so today I decided to purchase the Neo 320 for another bathroom that has a sink right next to it for warm water hook up. The nozzle cleaning feature should be nice as well as the extra female nozzle. We live in CA so the water temp was not an issue but we're looking fwd. to the warm water from the Neo. **Q: What size hole do I need to drill on the vanity for the hot water line? Is it very visible?** A: I gather that you have to connect the seat to a water source coming from the vanity. My toilet sits across the room from the vanity. Does this mean I'll need to install a hose that runs along the bathroom floor? How exactly does this connect to the vanity water source? Is the hole in the vanity on the top of the counter or elsewhere? ## Customer Reviews ### ⭐⭐⭐⭐⭐ Posterior Poo and Parasites *by D***. on May 5, 2017* If you will allow me the time to tell you a story about this little bidet, I'll tell you how it has changed our rather simple, traditional lives and likely saved our sanity. But first, a little background about our family because a review without a frame of reference is as valid as a scale without numbers. You trust your friend's reviews more than mine because you have a reference, and I want you to trust what I am telling you. We are about as dwindling-middle-class, southern, white, north Americans as you can get. We believed the lies we were told about giving back to our community and my wife and I took up the cause, becoming a teacher and police officer (now former, but it makes me seem more ba-dass), respectively. Ten years of marriage and two awesome kids later, we're in debt up to our eyeballs, drive 10-year-old clunker cars and have a house in the 'burbs that's been under DIY restoration for over a year. Don't take our rendition of the storied American dream as complaining though, we still consider ourselves lucky and happy people to have our health and loving family all around us. Our kids (for anonymity we'll just call them Boy (6 years old) and Girl (3 years old) are smart as a whip and keep us on our toes, and now we pretty much live our lives to make theirs better - like most good Oregon-Trail-Generation parents would do. However, our kids plight in life seems to run counter to what we want for them. They seem bent on destruction. Much like larger, cuter Family Guy Stewies who can't be turned off with the click of a remote. You see, they became infested with a highly contagious, unknown-to-us parasite called pinworms. If you're like us and have never heard of these devilish little feces eaters, let me reassure you that it is not a prognosis you want to hear from your children's favorite health care professional. "Parasites!?" you ask. "What does your personal hygiene issue have to do with a product review for a bidet?!" Then it sets in... Without breaking the 4th wall and putting words in your mouth again, we'll use this aside to increase your education, you poor unsuspecting Amazon shopper in search of a more civilized way to remove poo from your otherwise sculpted posterior. You see, pinworms (medically, Enterobius vermicularis) are a parasite, only a few millimeters in length, that live solely in human colons and rectums. It gets worse... hold on. The female pinworms crawl out of a host's anus at night and lay microscopic eggs on the host's skin. This causes irritation, irritation causes scratching and scratching causes these little satanic spores to be spread around, both back to the host and to others by being eaten and sometimes inhaled. In fact, according to our family practitioner of mortifying news and various websites of similar renown, these little feces-hole-dwellers are more common than lice, extremely contagious and harder to get rid of than a Maker's Mark hangover in your 30's . FML. So, that was the news we received. I still remember the sinking feeling as my wife told me on the phone why the kids had been complaining about itchy rumps; all while I hurriedly drove home reading Web-MD (I know, I know... I probably wasn't buckled up either. I was panicking!) and my skin, you know where, started to crawl with anticipation of the evil lurking within. You know the line "Fear leads to anger, anger leads to hate, hate leads to the dark side." We pretty much went dark side in 3 seconds flat, I don't care who my daddy is. This is our course. The remedy for clearing up this less-than-optimal situation is two-fold. One: drugs. A type of anti-parasitic that you take once to knock out the adults and then wait two weeks (longest. two. weeks. ever.) to take it again to knock out any newly hatched anal spawns. By the way, should you find yourself in this unfortunate situation, these pills will set you back about $250 A PIECE. Thankfully we have decent insurance, but most carriers don't cover it anymore because the drug companies are all apparently owned by Martin Shkreli (speaking of pains in the rear). Avoiding politics... the second piece is hyper-cleaning everything, every day. We're not talking about dusting and some lysol here. We're talking about stripping the beds every single day of this process, boiling your sheets and clothes or as close to that as your washing machine will get, quarantining kids toys, washing hands until they crack and bleed, burning your house to the ground... you start to get the idea. That's where the bidet finally comes into play. One of the recommendations is that, because the fecal spawns only lay potentially airborne microscopic eggs at night, washing the butts of those afflicted first thing in the morning will go a long way towards the prevention of reinfecting anyone else. Our doc said wet wipes, I said screw that we're upgrading the toilet! Enter in our rectum rectifier, our washer of wangs, cleaner of , hygienicizer of hinies, tidyer of , freshener of farters... the Neo 320 bidet! For the price we paid (less than 3.5 times one of those pills!), the peace of mind knowing that my kids' rears are now daily power-washed and no longer launching spores into the air with each giggly toot, I'd easily go into even more debt and pay 10 times what we did. We also enjoy the cleaner, fresher feeling and reduced paperwork in the house. It will be even better when our lovely munchkins no longer view it as the new toy (admittedly we torched and cloroxed the rest of their toys into oblivion), trying to see which sprayer can launch nerf darts the furthest. For the record, >12 feet, the length of our equipped bathroom, on either sprayer at full tilt. To date, my wife and I have not seen any indication that these little nuggets of grossness have been passed over to us. We are diligently doing our part to rid the world of these things, no matter the cost of sanity, time or wealth. We tribute at least part of that success to this bidet, which we are very pleased with. The TLDR version is get one, installation is easy and it's highly effective at ridding bottoms of poo and parasites. We will be buying another one whenever we have our 2nd bathroom remodel done ### ⭐⭐⭐⭐⭐ Wonderful bathroom addition! *by L***R on February 28, 2015* Warning: This review contains a bit of cheek. If that is not your thing, do pass on by. If it is, read on, reader. Read on. As a child and through most of my adult life, I thought bidets were a strange European thing. I never had a great desire, as such, to use one and I had heard many a horror story. This all began to change when my sister went to Korea to teach English for a year. Before we heard anything about the country itself, she commented on how her hotel room had a bidet and how strange that was. We even received pictures of said bidet. Later on, however, and throughout the year, we continuously heard how wonderful they were; and how sad she was when the one in her apartment broke (they never replaced it). After her job was up and she came back to the states, the first thing she said after using the restroom back at the house was how barbaric American toilets where (lol). Fast forward a few months to Christmas. She had this model of bidet on her Amazon wishlist, and being a bit of a troll at heart, I purchased this bidet for her as a joke (and also cause she wanted it). She was embarrassed (mission accomplished!) and she has had nothing but praise for it ever since. I was recently given the opportunity to review this product; and it was love at first go. Instead of leaving a hasty review, however, I wanted to give it some time to be sure that my opinion didn't change. After almost a week of use, here are my thoughts: 1. Ease of install: 2 parts. Cold water installation - This was very easy and I pulled it off without a hitch. Took about 15 minutes, if that. Hot water installation - This turned out to be much harder, but it was not the fault of the bidet. I have a freestanding sink cabinet and I was very lucky in that I had a gap between the cabinet and the wall just wide enough to slip the polyurethane hose through; no drilling required. The hose was extremely curly however, and I could not get it to stretch far enough without it turning back on itself. I eventually had to channel my inner MacGyver and use a cat toy I had laying around that consisted of a stick the same size as the hose and a string. I tied the string to the hose and proceeded to pull it through. 2. Tools?: I didn't require tools until I got under the sink. When we remodeled the bathroom, some grout or cement fell onto the water connection pipe and I had to get a wrench to twist the connector to break it free. Later I had to use the same wrench to chip off the grout because I couldn't get the T connector to screw all the way on. The wrench was helpful for overall tightening, but I don't think it would have been necessary otherwise. Do have a towel handy for leaks, though. 3. Ease of use: Having never used a bidet before, I was not quite sure what to expect. I hit myself and the dog in the face first time testing it out (don't look down the barrel of a loaded gun, kids), and I soon coaxed my brother into doing the same (trollface.jpg). But in all seriousness, it is very easy to use. Lift the lever slowly though! 4. Matchy? Cool factor?: Personally, I think it looks great in my bathroom. I have jewel tones of green and blue in the tile and the paint on the wall, and the bidet blends in really well. I have a friend who came over earlier this week while I was at work; and when I got home, she said my bionic toilet was awesome. . 5. Cleaning feature: It seems to keep itself clean well enough. I have one slight concern about the placement of the nozzle in the bowl and how close it sits to the back of the toilet, but your mileage may vary, as everyone has a different model toilet. Cleaning the bowl behind the nozzle will require disassembly on my part, but it goes on so quickly it shouldn't be much of a hassle. The splash guard on mine also sits slightly ajar, and my sister's stays in place; but that may be due to the placement of the bidet on my toilet as described in #7. 6. Water force?: I've run the water on low and on high, and it doesn't hurt. That being said, it shoots about 5 feet if you miss :3 7. Wet bits?: I've found that the stream is not overly splashy. Everything stays more or less where you want it to. I need to purchase some of the bumpers to raise the seat a little though as everything leans forward a bit. My seat slides around from time to time, and with the little bit of height in the back, sometimes I need to wiggle around a bit to be sure everything is washed. 8. Refreshing?: Omg yes! I -love- feeling clean after using the bathroom. If you suffer from leftover pieces of toilet paper, this is sure to help out with that as well. The blast of cold water is sure to wake you up in the morning too. It takes a long time for the hot water to get to my bathroom so I usually don't wait for it, but it is very nice as well. For da ladies: I often feel like I need a shower every few hours when mother nature is in town. Having a bidet is sure to make things so much more pleasant next time around. 9. Economical?: My house goes through tons of TP every week (There's 6-9 of us at any given time). I personally use about 2-3 rolls a week depending on TP brand, how much water I've been drinking, and how often I have company over. In the last week, I've only used 1 roll. Hurray! Thank you, Luxe Bidet! You've made a believer out of me. tl;dr version: 5 stars. I like it. ### ⭐⭐⭐⭐⭐ Best Investment I have made so far.... *by R***E on August 31, 2014* When I received my bidet on Aug 25th, I was very excited because I never experienced one before & not only was it going to be my 1st time, but I was going to feel even more proud for being able to install it without any assistance. It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water line. That in itself was no big deal. I had someone that would be over shortly with what I needed, but in the meantime, I just wanted to hook it up to give it a little test run. It was a little tricky as I needed to be careful to screw everything on secure enough to avoid leaking. I managed to get it just right. I tried it & it was amazing. I'd say that I played with it a handful of times before my company arrived to drill the hole in my cabinet. It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me. I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked. Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should. I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions. If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge. I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad. ***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit. Thanks for reading! ## Frequently Bought Together - LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue) - LUXE Bidet NEO 120 - Self-Cleaning Nozzle, Fresh Water Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear Wash (Blue) --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.pt/products/1141798-neo-320](https://www.desertcart.pt/products/1141798-neo-320) --- *Product available on Desertcart Portugal* *Store origin: PT* *Last updated: 2026-10-11*