De'Longhi America Dinamica Fully Automatic Coffee and Espresso Machine with Premium Adjustable Frother, Stainless Steel, ECAM35025SB

I was lucky enough to have a very high end built in espresso machine at a place I once lived in. This machine was in the $5K range. Does this one measure up? Almost! Of course you need to keep the Dinamica in context. $5K espresso machines (at least good ones) are expensive for a reason. So if you are a real coffee connoisseur who can differentiate between bean types, want to tamp and fine tune and want a coffee shop level frother, the Dinamica may fall short.But if you appreciate a very good coffee drink and want to be able to have some control over your coffee, the Dinamica will be one of the best machines you can own.I did a great deal of research on the type of espresso machine I wanted to buy which was in the $1K range. Eventually, it came down to the Philips PicoBarista and the Dinamica. I opted for the De’Longhi because the Philips was almost too automated and I wanted the iced coffee function.Some reviews note the iced coffee does not produce legit cold brew. I don’t think the manufacturer was aiming for true cold brew but rather the ability to produce a better iced coffee drink. As noted, the espresso still waters down the ice so I actually put sweetener in the cup, brew it without ice, stir and then pour the espresso over a glass full of ice and milk for a yummy iced latte. You still get the benefits of this function without watering it down as much.Other reviewers were overwhelmed by the set up and figuring it out.Set up was simple. Compared to programming VCRs in the 80’s or putting IKEA furniture together, this was a breeze.Learning its ins and outs was also not too hard. While I did have some experience with the aforementioned expensive machine, I don’t think the Dinamica was complicated if you focus on learning one function at a time. So figure out how to make an espresso. And then the next day figure something else out.Frothing is lots of fun. The quality of the froth can carry the weight of caramel sauce on top so not bad for the little guy!Once you figure out the functions you will wonder why you thought you’d be overwhelmed.In short, this little machine punches way above its weight. Not only does the Dinamica make close to coffee house level drinks, it allows the creative inner barista to come out. Before you know it, you will be making all sorts of drinks and ordering a variety of syrups to spice things up. Thank goodness I leaned toward using this machine during the recent shelter in place drama instead of baking cookies — probably saved me a few pounds!

I absolutely love our De'Longhi Dinamica TrueBrew machine! I've been eyeing this for more than a year and finally made the decision to purchase it. Knowing this is pricier than the average machine, I wanted to make sure this was the right one for us. The things that finally influenced my decision to purchase included:- Hearing about De'longhi's outstanding customer service. I did a ton of research and time and time again, I heard customers and friends share their positive experiences. This is always important to me, but especially when purchasing a more expensive item.- I liked the idea of being able to make a full range of different coffee drinks at home. With this machine, you can make single and double espressos; coffee, iced coffee, cappuccinos, americanos...the list goes on and on.- I read so many reviews of just how good the coffee is. I'll admit that I'm a bit of a coffee snob and there are very few things I look forward to more than my first sip of coffee each day. This machine doesn't disappoint!Now, I do need to say that there is a bit of a learning curve with this machine. It’s a bit of a process to get it setup and ready to use the first time around. There are instructions and as long as you follow the directions you should be fine. Beyond the setup, however, the instruction booklet isn’t very helpful. Your best bet is to google or search for videos on YouTube to learn how to program the coffee machine (if you want to tweak the pre-sets) and to learn how to properly clean the machine. Another tip would be to keep a glass under the spout when the machine is not in use as it goes through a self-cleaning process each time it turns on and shuts off (which is awesome!). While there is a drip tray to collect the water, the glass makes for easier clean up.Now that we’ve gotten our machine configured the way we want, it’s the easiest thing in the world to use and we LOVE it! My only regret is that I waited a year to purchase it!

I love the coffee. BUT. Every month you have to descale the machine. This takes me up to 2 hours because I have to go on Youtube and it never works the 1st or 3rd time. Who has 2 hours once a month to sit there and be frustrated over the descaling process. After 3 months of this I am getting rid of this over priced machine. I just want a good cup of coffee

We have had WONDERFUL customer service every time!We had to have a repaid in April 2021, 14 months after purchase. The machines was dumping to much water in the drip tray which made the grounds soggy and hard to get out.They sent a shipping label and we shipped it back for repair where they went over and above what was asked, even giving us a free part that we had scratched. That was not required under warranty.We received it back in perfect condition; better than new! All within one week! The report showed how many liters of water went through the machine, how many times it was descaled and how many cups of coffee were made and the coffee temperature, was was perfect. They also replaced a couple of other parts which we did not ask for.We just called again today and the service was exemplary again. We needed a new drip tray and they are sending one at no charge.They have a neat video system that the agent can view live while you are doing it which shows them the problem. Real Nice!The warranty is fabulous at 2 years but it had it extended to 3 years, by simply registering it. Sweet!This Expresso Machine is so much better than our previous Gaggnia Machine. There are a lot less problems. Warning lights would go on all the time with the Gaggnia. I finally sold it for parts on eBay.