--- product_id: 255074639 title: "BIS Publishers Good Services: How to Design Services That Work" price: "€ 63.76" currency: EUR in_stock: true reviews_count: 5 url: https://www.desertcart.pt/products/255074639-bis-publishers-good-services-how-to-design-services-that-work store_origin: PT region: Portugal --- # 4.6/5 from 617 reviews Top #16 in Service Industry books 224 pages of expert insights BIS Publishers Good Services: How to Design Services That Work **Price:** € 63.76 **Availability:** ✅ In Stock ## Summary > 📘 Design services that deliver—because good isn’t good enough! ## Quick Answers - **What is this?** BIS Publishers Good Services: How to Design Services That Work - **How much does it cost?** € 63.76 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.pt](https://www.desertcart.pt/products/255074639-bis-publishers-good-services-how-to-design-services-that-work) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Real-World Wisdom:** Written by practitioners, not just academics. - • **Portable Paperback:** Easy to carry and reference anytime, anywhere. - • **Concise & Impactful:** Short, sharp, and punchy—perfect for busy professionals. - • **Industry-Recognized:** Ranked top 25 in Retailing and Business R&D categories. - • **Master Service Design:** Unlock proven strategies to create services that truly work. ## Overview BIS Publishers' 'Good Services' is a 224-page paperback that offers practical, experience-driven guidance on designing effective services. Highly rated with a 4.6-star average from over 600 reviews, it ranks among the top books in service, retail, and business research categories, making it a must-have for forward-thinking managers and designers. ## Description Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service Review: Danificado - O livro veio danificado na parte de trás e com mancha de humidade Review: Great accessible book - Short sharp n punchy. Written by experience not academia’s view of life. ## Features - Binding : paperback - Pages : 224 - Publisher : BIS Publishers ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #2,198 in Books ( See Top 100 in Books ) #2 in Retailing Industry #4 in Service Industry #6 in Business Research & Development | | Customer Reviews | 4.6 out of 5 stars 623 Reviews | ## Images ![BIS Publishers Good Services: How to Design Services That Work - Image 1](https://m.media-amazon.com/images/I/61jGf9VxslL.jpg) ## Customer Reviews ### ⭐⭐⭐ Danificado *by C***E on 24 April 2026* O livro veio danificado na parte de trás e com mancha de humidade ### ⭐⭐⭐⭐⭐ Great accessible book *by M***Y on 8 April 2024* Short sharp n punchy. Written by experience not academia’s view of life. ### ⭐⭐⭐⭐⭐ Great content, bizarre design choices *by I***N on 22 March 2023* I’m not going to let the design detract from my review of the content, which is fantastic. There’s a lot of very clear information in this little book. That said, the design is insane. And by design, I mostly mean the typesetting. Everything is bold Helvetica, with no space between paragraphs, and very little to break up long passages of text that often span two full facing pages. Luckily, the text is well written, taking good advantage of plain language principles. The text is incredibly poorly formatted, but it’s easier to read than I would have guessed. Some of the text colors may be problematic for people with low vision, but I actually liked them. I thought they were a bold choice (no pun intended). I saw a mention of typos in another review, and I can’t help but wonder if it’s not obvious that this is written in British English. I’m occasionally surprised by British spellings of some less common words, but nothing jumped out as a typo. It was a little odd reading Mike Monteiro’s forward with British spellings on his words, but there’s really no reason they shouldn’t be formatted like the rest of the book. If you’re really put off by the reviews of the design, get the ebook. It’s a bargain of a book, with a lot more packed in than you might get from a Rosenfeld book for more than twice the price. Even with the design, I’m glad to have gotten it in print, so I can have it as a reference I can flip through. ## Frequently Bought Together - Good Services: How to Design Services that Work - This Is Service Design Doing: Applying Service Design Thinking in the Real World - This is Service Design Thinking: Basics, Tools, Cases --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.pt/products/255074639-bis-publishers-good-services-how-to-design-services-that-work](https://www.desertcart.pt/products/255074639-bis-publishers-good-services-how-to-design-services-that-work) --- *Product available on Desertcart Portugal* *Store origin: PT* *Last updated: 2026-10-02*