---
product_id: 259583886
title: "BIS Publishers B.V. This is Service Design Thinking. Basics - Tools - Cases"
price: "€ 68.60"
currency: EUR
in_stock: true
reviews_count: 5
url: https://www.desertcart.pt/products/259583886-bis-publishers-b-v-this-is-service-design-thinking-basics
store_origin: PT
region: Portugal
---

# BIS Publishers B.V. This is Service Design Thinking. Basics - Tools - Cases

**Price:** € 68.60
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** BIS Publishers B.V. This is Service Design Thinking. Basics - Tools - Cases
- **How much does it cost?** € 68.60 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.pt](https://www.desertcart.pt/products/259583886-bis-publishers-b-v-this-is-service-design-thinking-basics)

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- Customers looking for quality international products

## Why This Product

- Free international shipping included
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## Description

Buy BIS Publishers B.V. This is Service Design Thinking. Basics - Tools - Cases by Stickdorn, Marc online on desertcart.ae at best prices. ✓ Fast and free shipping ✓ free returns ✓ cash on delivery available on eligible purchase.

Review: Un libro interesante, lleno de información para quién esté interesado en temas de Design Thinking aplicado a los servicios... PERO, la 2a parte (Service Doing) es mucho más práctico! Siendo sincero, Service Design Thinking me encantó, y me permitió aprender. Pero cuando me llegó "Service Doing", me quedé enamorado del 2º, y de repente el primero me pareció menos interesante.
Review: Ouvrage de référence du Service Design Thinking. Trés didactique et d'une conception exemplaire . Le plus complet à date mais certainement perfectible sur la durée sur la partie des techniques Service Design .

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #139,917 in Books ( See Top 100 in Books ) #196 in Industrial & Product Design #2,911 in Business Management #13,549 in Higher & Continuing Education Textbooks |
| Customer reviews | 4.6 4.6 out of 5 stars (359) |
| Edition  | 1st |
| ISBN-10  | 906369279X |
| ISBN-13  | 978-9063692797 |
| Item weight  | 1.05 Kilograms |
| Language  | English |
| Print length  | 380 pages |
| Publication date  | 3 February 2014 |
| Publisher  | BIS Publishers B.V. |

## Images

![BIS Publishers B.V. This is Service Design Thinking. Basics - Tools - Cases - Image 1](https://m.media-amazon.com/images/I/51HxDFfjEyL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by J***G on 6 March 2018*

Un libro interesante, lleno de información para quién esté interesado en temas de Design Thinking aplicado a los servicios... PERO, la 2a parte (Service Doing) es mucho más práctico! Siendo sincero, Service Design Thinking me encantó, y me permitió aprender. Pero cuando me llegó "Service Doing", me quedé enamorado del 2º, y de repente el primero me pareció menos interesante.

### ⭐⭐⭐⭐⭐ Review
*by Q***E on 8 December 2015*

Ouvrage de référence du Service Design Thinking. Trés didactique et d'une conception exemplaire . Le plus complet à date mais certainement perfectible sur la durée sur la partie des techniques Service Design .

### ⭐⭐⭐⭐⭐ Review
*by D***T on 24 April 2015*

I absolutely love this book! I'm design student/researcher and I recommend this to anyone whose interested in what service design is and how it can be used in the real world. The techniques described are good to set the stage for further development and research into making your own personalised techniques for the situation which is exactly what you need from a book like this. It's a on stop cheatsheet for all the basics you need to know about service design and just a little more!

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*Product available on Desertcart Portugal*
*Store origin: PT*
*Last updated: 2026-04-24*