--- product_id: 378142720 title: "Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco)" brand: "headset buddy" price: "€ 63.07" currency: EUR in_stock: true url: https://www.desertcart.pt/products/378142720-headset-buddy-cisco-agent-training-switch-dual-rj9-y-splitter store_origin: PT region: Portugal --- # Compact design 2 mute buttons Dual RJ9 ports Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) **Brand:** headset buddy **Price:** € 63.07 **Availability:** ✅ In Stock ## Summary > 🎧 Elevate Your Training Game! ## Quick Answers - **What is this?** Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) by headset buddy - **How much does it cost?** € 63.07 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.pt](https://www.desertcart.pt/products/378142720-headset-buddy-cisco-agent-training-switch-dual-rj9-y-splitter) ## Best For - headset buddy enthusiasts ## Why This Product - Trusted headset buddy brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Designed for Cisco:** Tailored specifically for Cisco Phones, ensuring optimal performance. - • **Compact & Convenient:** Easily store away when not in use, perfect for on-the-go professionals. - • **Ideal for Call Centers:** Enhances training and call management in busy call center environments. - • **Versatile Compatibility:** Works with both wired and wireless headsets, ensuring flexibility. - • **Seamless Training Experience:** Dual control with 2 mute buttons for effortless training sessions. ## Overview The Headset Buddy Cisco Agent Training Switch is a dual RJ9 splitter cable designed specifically for Cisco Phones, featuring two mute buttons for seamless training and call management. Its compact design allows for easy storage, making it the perfect tool for call centers and professionals who require flexibility with both wired and wireless headsets. ## Description Side by side training is a key ingredient of any call center training program. This just got easier with the introduction of a small headset adapter. The Agent Buddy Training Switch makes side by side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. All Headset Buddy products are EU RoHS Compliant. Example Compatible Phones: This list is not all inclusive. Please look up the specifications on your specific phone to see if it has a RJ9, RJ10, or RJ22 headset jack. If the Headset Buddy doesn't work with a model on this list we will be happy to 100% of your plus pay for . Cisco IP phone headset jack for models: 6921, 6941, 6961, 7931G, 7940, 7941G, 7942G, 7945G, 7960, 7961, 7961G, 7962G, 7965G, 7970, 7971, 7971G, 7975, 7975G, 7985, 7985G, 8941, 8945, 8945G, 8961, 8961, 9951, 9971, 12VIP, 30VIP, CTS 500 Only compatible with Cisco and Ativa phones. Will not work with Polycom, Aastra, Nortel, and most other phones. Will not work with Cisco handset plug or RJ11 jack (wall jack). Incompatible Cisco phones: Cisco 7902, 7905, 7910, 7911, 7912, 7920, 7921 Notice: Any duties, taxes, tariffs, etc. are not included in pricing. These charges are assessed by your local government and are the responsibility of the buyer. ## Features - Dual control with 2 mute buttons. Compact for storage when not in use. - Listen-in only or train/take over call - Works with wired or wireless headsets or a mix - Use with a variety of headsets - Works with Cisco Phones ONLY. Perfect for Call Centers using Cisco Phones. ## Technical Specifications | Specification | Value | |---------------|-------| | Brand | Headset Buddy | | Item model number | 01-HM-RJ9Cisco | | Item Weight | 1.58 ounces | | Product Dimensions | 177 x 276 x 335 inches | | Item Dimensions LxWxH | 177 x 276 x 335 inches | | Color | Black | | Manufacturer | Long Tail Products | | ASIN | B006304J8U | | Is Discontinued By Manufacturer | No | | Date First Available | November 3, 2011 | ## Product Details - **Compatible devices:** Headphones - **Specific uses for product:** Cisco Phones, Call Centers - **Connector type:** RJ9 - **Item dimensions L x W x H:** 22.9 x 5.1 x 2.5 centimeters - **Brand:** Headset Buddy ## Images ![Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) - Image 1](https://m.media-amazon.com/images/I/61+KtGUO3iL.jpg) ![Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) - Image 2](https://m.media-amazon.com/images/I/41LGB3boYOL.jpg) ![Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) - Image 3](https://m.media-amazon.com/images/I/41Hk5TAL4rL.jpg) ![Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) - Image 4](https://m.media-amazon.com/images/I/31xQuIZyogL.jpg) ![Headset Buddy Cisco Agent Training Switch Dual RJ9 Y Splitter Cable (HM-RJ9Cisco) - Image 5](https://m.media-amazon.com/images/I/71lutOwcC6L.jpg) ## Questions & Answers **Q: Does it work with the 7841 model?** A: The 7841 uses the RJ9 headset jack so it should be compatible. **Q: What wired headset is used for the 7945 /7965 Cisco phone to work with agent buddy.** A: If the wired headset works with your Cisco phone it will work with the agent buddy **Q: Does this support Bluetooth wireless headsets?** A: No. Supports wired headsets only **Q: I have the spa504g cisco phone and i am wondering if this works for it as well? (cisco model)** A: I'm just the end user - sorry don't know if it would work with that phone ## Frequently Bought Together - Headset Buddy Cisco Agent Buddy Training Switch | Dual RJ9 Headset Y Splitter Cable (HM-RJ9Cisco) - MKJ Cisco Phone Headset Corded RJ9 Telephone Headset with Noise Cancelling Microphone for Cisco CP-7821 7841 7942G 7931G 7940 7941G 7945G 7960 7961G 7962G 7965G 7975G 8811 8841 8861 9951 9971 - Arama Cisco Phone Headset with Noise Canceling Microphone Mute Switch Telephone Headset Compatible with Cisco IP-7821 7841 7942G 7931G 7940 7941G 7945G 7960 7961G 7962G 7965G 7975G 8811 8841 8861 9951 --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.pt/products/378142720-headset-buddy-cisco-agent-training-switch-dual-rj9-y-splitter](https://www.desertcart.pt/products/378142720-headset-buddy-cisco-agent-training-switch-dual-rj9-y-splitter) --- *Product available on Desertcart Portugal* *Store origin: PT* *Last updated: 2026-04-22*