---
product_id: 7891530
title: "XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy"
brand: "sunbeam"
price: "€ 114.23"
currency: EUR
in_stock: true
reviews_count: 7
category: "Sunbeam"
url: https://www.desertcart.pt/products/7891530-xl-back-neck-and-shoulder-heat-therapy-12-x-24
store_origin: PT
region: Portugal
---

# 180W fast heating power XL 12x24 inch coverage 2-hour auto shut-off safety XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy

**Brand:** sunbeam
**Price:** € 114.23
**Availability:** ✅ In Stock

## Summary

> 🔥 XL Heat, Instant Relief — Because You Deserve to Feel Your Best

## Quick Answers

- **What is this?** XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy by sunbeam
- **How much does it cost?** € 114.23 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.pt](https://www.desertcart.pt/products/7891530-xl-back-neck-and-shoulder-heat-therapy-12-x-24)

## Best For

- sunbeam enthusiasts

## Why This Product

- Trusted sunbeam brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Energy-Smart Auto Shut-Off:** Safety meets efficiency with a 2-hour auto shut-off that protects your home and your peace of mind.
- • **Rapid Relief in 30 Seconds:** XpressHeat technology delivers soothing warmth faster than ever—because your time is precious.
- • **Sumptuous Microplush Fabric:** Wrap yourself in machine-washable luxury that’s soft on skin and built for daily indulgence.
- • **Generous XL Size for Maximum Coverage:** King-size 12x24 inches ensures deep, targeted relief across your back, neck, and shoulders.
- • **Tailored Comfort with 6 Heat Settings:** Personalize your therapy with an intuitive digital LED controller designed for effortless use.

## Overview

Sunbeam’s XL Back Neck and Shoulder Heating Pad combines rapid 180W XpressHeat technology with 6 customizable heat settings and a 2-hour auto shut-off for safe, energy-efficient pain relief. Crafted from plush, machine-washable microplush fabric, its generous 12x24 inch size delivers luxurious, targeted warmth to larger muscle groups. Designed for modern professionals seeking fast, effective comfort, this heating pad offers durable performance backed by a 5-year warranty.

## Description

Relieve aches and restore comfort with Sunbeam's Extra-Large Heating Pad. Designed for targeted heat therapy to back, neck and shoulders, the pad features XpressHeat technology, heating it up 3 times faster than standard heating pads, for quick relief. This pad delivers 6 personalized heat settings through an easy to operate digital LED controller and has a select-hour auto-shutoff feature for energy conservation and safety. Made from a luxurious, machine-washable microplush fabric and suitable for any 120 volt AC electrical outlet, this King Size/XL pad provides ample coverage to larger areas needing relief.

Review: Absolutely Amazing so far - I've only just received this item so I can't speak to its longevity yet so I will lead with that caveat. But as far as how well this heating pad has performed for me I must say it is by far the best heating pad I have ever owned. I say this for a few reasons the first of which is the amount of heat that it puts out is definitely top notch in my experience. This pad has 6 heat settings and I find myself using level 5 for my situation and it is almost unbearably hot but in a good way until you settle in to the temperature. I use it directly against my skin as well. I think level 5 for most people especially if placing directly on your skin would probably be overkill so I can only imagine what level 6 is like. I probably will never try to find out either. Lol The next reason I really like this pad is probably the pliabilty of the pad which makes it very easy to form to your body. On top of that the outer material that comes in contact with your skin is very soft to the touch. This pad delivers heat very fast as well which is another added bonus. You will notice the heat it outputs in seconds not minutes. It appears to be well made with a good control unit easy to read and understand without looking at the manual which is a plus. The control for the unit has back-lit buttons so it's easy to operate in the dark. The screen itself isn't really back-lit but that is unnecessary in my opinion and would only add an additional cost for an unnecessary feature seeing how easy it is to use anyway. The cord is a good length as well which helps with positioning and it's a thick durable cord that looks like it will last. The only thing I would change about this pad to try and make it better would be to make it a little bigger. It's reasonably large enough as is in my opinion so its size is far from a negative by any means but if i could change anything i would make it just a little bigger. But i definitely believe the pad is big enough as is for most uses and that no reasonable person would seriously complain about its size and that's coming from a bigger guys perspective. However if I could change anything I would make it maybe 3 inches longer and 2 or 3 inches wider. Overall it's a great pad that I would definitely recommend if you are looking for a quality pad that can put out a lot of heat (or a little if you wish) and you don't mind paying a little more for it than some of the competitors. It has definitely been a situation of getting what you pay for in a good way so far in my short period of ownership. I wouldn't hesitate to buy this specific pad again as long as it proves itself to be reasonably durable as I expect that it will. For these reasons I give it 5 stars!
Review: Very important information please read this review - Very important information please read this review. I feel absolutely compelled to reach out to all of you about this heating pad. I have ordered this heating pad from both desertcart and Walgreens Online Customer Service it is the best heating pad in the world it does exactly what it says it does it heats up quickly it's plush you can't feel the cords under the casing to casing stays on it has a wonderful Choice of heat levels six choices of heat levels. It does what it says it heats up in 30 minutes. And it's very special because it has the on off switch if you want the automatic two hours shut down or if you wanted to stay on all night. I bought this for myself and also for my aging cat and she likes to sleep on it all night long and I'm not afraid anything bad will happen to it it's very well having said all that I did read a review that said it kept dying on them after just a few months and I found this to be true it kept dying on me and I ordered and desertcart kindly return my money and Walgreens said it was past 30 days and they couldn't return my money. But it has a five year guarantee warranty. So I called sunbeam the company that makes it and they said to unplug it from the heating pad side and also unplug it from the socket and leave it for at least one minute and plug it back in and guess what it works I wish they had more instructions about resetting this but I really want you guys to know this little trick of resetting it so you don't have to go through the trouble of returning it. I think I have bought and returned and bought again about six different heating pads. I kept hoping the company would improve this one problem because other than that I couldn't imagine a better heating pad. Another tip is if you do end up calling sunbeam about the five year warranty because the store that you bought it from won't give your money back to you if it's longer than 30 days. They want some kind of numbEric that is written on the plug itself that you plug it into the wall with. I have low vision I had trouble reading this serial number so I got frustrated because these sunbeam guy was pretty rude. But he did ask me if I had reset it and I asked him what that was and he told me and I did it and bang the heating pads work again. So don't be disheartened if you have fallen in love with this heating pad first try this technique of unplugging the heating pad from the cord and then unplugging the cord from the wall or the extension cord. It really works. If it doesn't work please call Sunbeam and make them honor the five year warranty check for that serial number on the plug I use 400 strength reading glasses and I couldn't really make it out but have that available to you when you call sunbeams. So all of you heating pad people please read this try it out and if it doesn't work call Sunbeam and hold them to that five-year warranty because these are not inexpensive there well-made and their price it accordingly about $36 or so I don't even have to use my glasses to work the buttons I can see without my glasses and that's a big plus I have ordered both the green and burgundy green is not my favorite color but it is a nice green and I can live with that. So don't give up hope follow these instructions and enjoy your heating pad and if not make sure you call the company and haul them to their five year warranty.

## Features

- XpressHeat Technology: Heats up the pad in 30 seconds for fast relief.
- User-friendly: Easy to use digital LED controller with 6 personalized heat settings.
- Energy Efficient: Select-hour auto shut-off helps conserve energy and prevents excessive heating.
- Luxurious Fabric: Soft, machine-washable microplush fabric offers maximum daily comfort.
- Large Coverage: King Size/XL pad measures 12 x 24 for larger area relief.
- Durable: Comes with a 5-year limited warranty; Watts: 180W.
- Thoughtfully Designed: Long 9-foot power cord and 2-hour auto-shutoff for peace of mind.
- Moist Heat Option: Spray fabric with water for deep, penetrating pain relief

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00JA9D914 |
| ASIN  | B00JA9D914 |
| Additional Features | Automatic Shut Off |
| Best Sellers Rank | #13,014 in Health & Household ( See Top 100 in Health & Household ) #41 in Heating Pads #1,358 in Sales & Deals |
| Brand Name | Sunbeam |
| Color | Burgundy |
| Customer Reviews | 4.0 4.0 out of 5 stars (31,032) |
| Date First Available  | March 27, 2014 |
| Frequency | 60 Hz |
| Global Trade Identification Number | 00053891134057 |
| Is Discontinued By Manufacturer  | No |
| Item Dimensions | 24 x 12 x 12 inches |
| Item Weight | 0.62 Kilograms |
| Item model number  | 002013-511-000U |
| Manufacturer | Sunbeam |
| Manufacturer  | Sunbeam |
| Material Type | Microplush |
| Model Name | Heating Pad for Back, Neck, and Shoulder Pain Relief |
| Number of settings | 6 |
| Product Dimensions  | 24 x 12 x 12 inches; 1.37 Pounds |
| UPC | 053891134057 027045745536 |
| Unit Count | 1 Count |
| Wattage | 180 watts |

## Product Details

- **Brand:** Sunbeam
- **Color:** Burgundy
- **Item Weight:** 0.62 Kilograms
- **Material:** Microplush
- **Special Feature:** Automatic Shut Off

## Images

![XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy - Image 1](https://m.media-amazon.com/images/I/71QJ4w7jvjL.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: I keep getting a flashing F in the temperature control and I can't reset it by unplugging and replugging it in can you help**
A: on my third heat sunbeam pad.   when the control light flashes and resetting doesn't work, the control is broken.  One can extend the life of the control by turning it completely off, rather than let the auto-shut off continue to blink.   Most heat pad controls have to be entirely unplugged to stop the blinking light.  Sunbeam, at least, can be shut off without unplugging.

**Q: Can this be used for shoulder arthritis? It seems like it's mostly for back/neck, so just wanted to see if  it could also be used for shoulder as well**
A: I have arthritis in Every. Single. Joint. due to my EDS (Ehlers Danlos). I mainly use my heating pad during my time of the month for my cramps & lower back pain, though I've been able to use it on any part of my body that's aching the worst. This heating pad is flexible and lightweight, and conforms to my body very well, though I often tuck a sheet or blanket around it to hold it close and tight in order to get the most surface contact.
 Moist heat may be most effective for deeper and older/chronic aches; a 20-minute ice, then 20-min heat rotation for new/recent injuries. I used to work as a nurse before my condition got so bad, and we would always recommend a max of 20-min when using heat on an affected area, so as to not encourage an increase in inflammation.
*** Always be sure to communicate with your Dr's office for their specific recommendation, that's what they're there for and no question is too small or tedious — it's better to be safe than sorry! ***

**Q: Can I use it with my lumbar pillow.**
A: Should be just fine with the pillow. It has 1-6 that it allows you to go through. I sit with mine on 4 till it auto shuts off (2 hrs) and nothing has ever burned even my skin (I do keep a shirt between the pad and my back and the other side is my bed

**Q: It says "extra large" but the specs say 7.7  x 11.5 which is very small. Is it really that small size, or larger?**
A: The "specs" of 7.7 x 11.5 is the size of the box/packaging.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Absolutely Amazing so far
*by A***R on April 29, 2023*

I've only just received this item so I can't speak to its longevity yet so I will lead with that caveat. But as far as how well this heating pad has performed for me I must say it is by far the best heating pad I have ever owned. I say this for a few reasons the first of which is the amount of heat that it puts out is definitely top notch in my experience. This pad has 6 heat settings and I find myself using level 5 for my situation and it is almost unbearably hot but in a good way until you settle in to the temperature. I use it directly against my skin as well. I think level 5 for most people especially if placing directly on your skin would probably be overkill so I can only imagine what level 6 is like. I probably will never try to find out either. Lol The next reason I really like this pad is probably the pliabilty of the pad which makes it very easy to form to your body. On top of that the outer material that comes in contact with your skin is very soft to the touch. This pad delivers heat very fast as well which is another added bonus. You will notice the heat it outputs in seconds not minutes. It appears to be well made with a good control unit easy to read and understand without looking at the manual which is a plus. The control for the unit has back-lit buttons so it's easy to operate in the dark. The screen itself isn't really back-lit but that is unnecessary in my opinion and would only add an additional cost for an unnecessary feature seeing how easy it is to use anyway. The cord is a good length as well which helps with positioning and it's a thick durable cord that looks like it will last. The only thing I would change about this pad to try and make it better would be to make it a little bigger. It's reasonably large enough as is in my opinion so its size is far from a negative by any means but if i could change anything i would make it just a little bigger. But i definitely believe the pad is big enough as is for most uses and that no reasonable person would seriously complain about its size and that's coming from a bigger guys perspective. However if I could change anything I would make it maybe 3 inches longer and 2 or 3 inches wider. Overall it's a great pad that I would definitely recommend if you are looking for a quality pad that can put out a lot of heat (or a little if you wish) and you don't mind paying a little more for it than some of the competitors. It has definitely been a situation of getting what you pay for in a good way so far in my short period of ownership. I wouldn't hesitate to buy this specific pad again as long as it proves itself to be reasonably durable as I expect that it will. For these reasons I give it 5 stars!

### ⭐⭐⭐⭐⭐ Very important information please read this review
*by R***Y on October 6, 2016*

Very important information please read this review. I feel absolutely compelled to reach out to all of you about this heating pad. I have ordered this heating pad from both Amazon and Walgreens Online Customer Service it is the best heating pad in the world it does exactly what it says it does it heats up quickly it's plush you can't feel the cords under the casing to casing stays on it has a wonderful Choice of heat levels six choices of heat levels. It does what it says it heats up in 30 minutes. And it's very special because it has the on off switch if you want the automatic two hours shut down or if you wanted to stay on all night. I bought this for myself and also for my aging cat and she likes to sleep on it all night long and I'm not afraid anything bad will happen to it it's very well having said all that I did read a review that said it kept dying on them after just a few months and I found this to be true it kept dying on me and I ordered and Amazon kindly return my money and Walgreens said it was past 30 days and they couldn't return my money. But it has a five year guarantee warranty. So I called sunbeam the company that makes it and they said to unplug it from the heating pad side and also unplug it from the socket and leave it for at least one minute and plug it back in and guess what it works I wish they had more instructions about resetting this but I really want you guys to know this little trick of resetting it so you don't have to go through the trouble of returning it. I think I have bought and returned and bought again about six different heating pads. I kept hoping the company would improve this one problem because other than that I couldn't imagine a better heating pad. Another tip is if you do end up calling sunbeam about the five year warranty because the store that you bought it from won't give your money back to you if it's longer than 30 days. They want some kind of numbEric that is written on the plug itself that you plug it into the wall with. I have low vision I had trouble reading this serial number so I got frustrated because these sunbeam guy was pretty rude. But he did ask me if I had reset it and I asked him what that was and he told me and I did it and bang the heating pads work again. So don't be disheartened if you have fallen in love with this heating pad first try this technique of unplugging the heating pad from the cord and then unplugging the cord from the wall or the extension cord. It really works. If it doesn't work please call Sunbeam and make them honor the five year warranty check for that serial number on the plug I use 400 strength reading glasses and I couldn't really make it out but have that available to you when you call sunbeams. So all of you heating pad people please read this try it out and if it doesn't work call Sunbeam and hold them to that five-year warranty because these are not inexpensive there well-made and their price it accordingly about $36 or so I don't even have to use my glasses to work the buttons I can see without my glasses and that's a big plus I have ordered both the green and burgundy green is not my favorite color but it is a nice green and I can live with that. So don't give up hope follow these instructions and enjoy your heating pad and if not make sure you call the company and haul them to their five year warranty.

### ⭐⭐⭐⭐⭐ Review
*by J***L on November 27, 2020*

Great size. Limited durability

## Frequently Bought Together

- Sunbeam XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy
- Sunbeam Contoured Heating Pad for Neck & Shoulder Pain Relief with Auto Shut Off Moist Heating Option 22 x 19 Grey
- Sunbeam Premium Sunbeam Heating Pad with Compact Storage King Size Beige

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*Product available on Desertcart Portugal*
*Store origin: PT*
*Last updated: 2026-03-20*