How do you get the point out to write? I can't figure it out. I may need to return. Help

When the pen is new, use two hands to open. Grasp the top and bottom, then pull apart gently like you're attempting to stretch the pen, it will expand and the writing tip will appear from the obvious end. After awhile, one becomes used to handling it and they can open and close it with one hand, just takes a bit of practice, but very smooth and natural once mastered.

What color is the ink and does it come with the gel ink?

Hi, this pen comes with black gel ink writing ink inside. The cross refill number is #8523, other colors can be purchased separately.

how much are the refills?

They do not have the refills that cone with the pen. Very upset about this.

What is the correct refill to purchase for this pen?

The pen comes with 0.7mm black (8523)It can also take Blue (8521)These are all found under "frequently bought together" right under the listings for the pens.

ASIN	B0044R7F12
Additional Features	Retractable
Age Range (Description)	Adult
Age Range Description	Adult
Best Sellers Rank	#183,053 in Office Products ( See Top 100 in Office Products ) #3,082 in Gel Ink Pens
Body Shape	Round
Brand	Cross
Brand Name	Cross
Closure Type	Click-Off Cap
Color	Jet Black
Customer Reviews	4.6 out of 5 stars 3,479 Reviews
Drill Point	Medium
Global Trade Identification Number	00073228106045, 00073228106083, 05060308066547
Grip Type	Contoured
Hand Orientation	Ambidextrous
Included Components	Ink Cartridge
Ink Base	Hybrid
Ink Color	Black
Item Diameter	0.6 Inches
Item Dimensions	4.92 x 0.59 x 0.71 inches
Item Type Name	Rollerball Pen
Item Weight	30 Grams
Line Size	0.70 Pen
Manufacturer	A.T. CROSS COMPANY
Material	Chrome Plated, Resin
Material Type	Chrome Plated, Resin
Model Name	Edge
Model Number	AT0555-2
Pattern	Metallic & Chrome
Recommended Uses For Product	Writing
Style	AT0555-2
Theme	Fantasy
UPC	073228106083 801593131115 804993394111 013243088469 300716734443 809099133039 800011174208 809301914388 524883081548 823019544989 642125339414 088021619661 732281060458 021111142908 636123880221 799198295267 031113030738 013566043251 780746316565 031112570273 073228114965 689711892274 778564411333 640206338318 787463986057 806791932427 073228106045
Unit Count	1.0 Count
Writing Instrument Form	Ballpoint Pen

Cross Edge Jet Black Rollerball Pen - AT0555-2

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