Question 1

Why did the subscription suddenly end and the price sky rocket without warning for black raspberry

Accepted Answer

1. Amazon wasn't the company that upped the price.
2. A lot of the product was recalled (at least Cherry Limeade was), so when a product goes out of stock, private sellers jack up the prices. Not Amazon, and not Sparkling Ice, aka Talking Rain. 
3. The price is showing back to normal for me at $10.99 for a 12 pack, which is better than store price at $1 per bottle (unless the store ends up with a sale or coupons).

Hope that helps. 
Ps. I'm an avid fan of Sparkling Ice and always communicate with the company, especially after the recall happened. So, that's how I know.

Question 2

The kiwi strawberry flavor I buy at stores is green but when I ordered online, it was red in color. Is there any reason for the difference?

Accepted Answer

Hi there,
The cat is out of the bag, so to speak. We are moving away from artificial colors because we heard your feedback natural color is desired. The unique flavor remains the same, just the color has changed for Kiwi Strawberry and Lemon Lime. You will see all flavors with natural color by first of quarter 2019.

Question 3

Why is every flavor a different price?

Accepted Answer

Might be different vendors, but we've only bought the pineapple coconut, by subscription, and all of a sudden it's gone up 7 dollars.  I really don't understand why that is.  None of the other flavors seem to have increased in price.

Question 4

why is fruit punch so much more in cost?

Accepted Answer

Hi there,

Please allow me to explain the situation.

We're a third party seller selling on Amazon marketplace. For each product we sell we have to give commission for Amazon and then all the FBA Fees (includes shipping, fulfillment, storage). For this product we're paying $15 in total for Amazon (due to the weight)

Now, the rest of the flavors is available to buy from Amazon direct, Amazon's price on those is extremely cheap and impossible to compete with, obviously they don't have that $15 dollar fee etc. 
And for this reason we're not selling the other flavors, because we would never bring in a product that the customer could buy it for cheaper from someone else.

It's not like we're expensive but more that they're very cheap.

However, for some reason Amazon doesn't carry the Fruit Punch flavor, it is not available in all areas, but some people love it more than the other flavors, so we've decided to list it and sell it for the cheapest possible we shouldn't loose on that. Of course if Amazon will start to carry it in the future, we will stop selling it immediately not to rip off customers.

I would encourage you to buy one of the other flavors that are similar to the fruit punch so you pay much less. However other customers still find this flavor good enough to pay this price.

Thanks for understanding and for reaching out.

Stay Well and Healthy! 
Joe | Behanav

ASIN	B006FUL3XC
Age Range Description	All Ages
Allergen Information	Tree Nuts
Best Sellers Rank	#13 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #1 in Carbonated Drinking Water
Brand	Sparkling Ice
Brand Name	Sparkling Ice
Caffeine Content Description	Caffeine Free
Coin Variety 1	Sparkling
Container Type	Bottle
Customer Reviews	4.7 out of 5 stars 14,295 Reviews
Diet Type	Kosher
Each Unit Count	17
Flavor	Coconut Pineapple
Global Trade Identification Number	00016571940386
Item Dimensions	2.35 x 2.3 x 9.15 inches
Item Form	Liquid
Item Package Weight	6.45 kg
Item Type Name	Sparkling Water
Item Volume	17 fluid ounces
Item Weight	14.75 ounces
Liquid Contents Description	Fruit Drink (any % of juice under 100%) (carbonated)
Manufacturer	Talking Rain Beverage Company
Manufacturer Contact Information	Talking Rain Beverage Company P.O. Box 549 Preston, WA 98050
Model Number	FG00053
Net Content Volume	204 fluid ounces
Number of Items	12
Package Information	Bottle
Package Size Name	12 Pack, 17 fl. oz Bottles
Package Type Name	Bottle
Part Number	9489442
Size	17 Fl Oz (Pack of 12)
Special Ingredients	Coconut Water Concentrate, Indian Gooseberry, Green Tea Extract
Specialty	Natural
Sweetness Description	Not Sweet
Tea Variety	Green
UPC	016571940386
Unit Count	204 Fluid Ounces
Variety	Sparkling

Sparkling Ice, Coconut Pineapple Sparkling Water, Zero Sugar Flavored Water, with Vitamins and Antioxidants, Low Calorie Beverage, 17 fl oz Bottles (Pack of 12)

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