Creative Arcades Full Size Commercial Grade Cocktail Arcade Machine | 2 Player | 3500 Games | 32" LCD Lifting Screen | LED | 4 Sanwa Joysticks | Trackball | 2 Stools | 3 Year Warranty

Got this a few years ago and kept meaning to leave a review. I was showing it off to some friends and it reminded me to write this. From the beginning before buying it the seller was very responsive. After looking at the game list there were a few games that were missing that I wanted. The seller added on the ROMs for the few extra games I wanted. On delivery the folks who delivered it were obviously associated with the company/seller. They set it up in my basement where I wanted it, fired it up to make sure it worked, and explained everything. Some of the buttons to switch games are a bit weird, but I just need to remember to get my label maker out one of these days to label them. Not an issue. A few days later I noticed the screen had a dead pixel and I contacted the seller soon after I got it. The screens were on back order, but eventually I got a new screen shipped to me. I think the seller said they would even send someone out to help replace it iirc. However, it was an easy switch. Overall I’d recommend getting this if you want a super cool addition to a game room or wherever. Buy with confidence. The seller/company is a stand up organization.

Fantastic product. Even more fantastic customer service. If you are interested in a vintage arcade machine your search is over. The quality is outstanding. The customer service could not be better. We called a few times for delivery information and were always given accurate information from super friendly people. We were amazed when we had a technical question on Christmas day and it was answered and solved in no time. We have been having a blast with our arcade for 2 months now and it works flawlessly. Can't say enough good things about the product and the company.

After I received my 4500 game unit, I was happy to learn how easy it was to be playing. This machine is very high quality and the joysticks are awesome. The cabinet is well built and the coin slot is a great feature. I use it for my own entertainment so I use the free play button to credit the machine. Awesome!!It comes with heavy duty levelers with sturdy rubber feet just in case your floor isn't quite level.>Brian and his team are 100% professional and courteous. The shipment had an issue along the way but I was kept in the loop the entire time. Sally called often enough to make sure I was informed and they provided me with a solution to make up for the shipping snafu. I am happy to write a glowing review of both the product and Creative Arcade. The delivery was well executed and professional as well.I strongly recommend purchasing one of these machines from C A if you’re interested. I have no regrets. Thanks again Brian, Sally and crew!

This thing is awesome. I’ve been an avid fan of arcade games for over 35 years. When I saw the product description, it seemed too good to be true. This system claimed to have every (not most) game ever I had ever loved playing in an arcade and so much more.Delivery was early, and the service was professional and responsive. I had a small issue with a bad lead in the LED lights (cosmetic only) and they immediately offered to replace it (pretty easy to install).I checked out the internal construction as I had played around with some Arcade PCBs and emulation PCs in the past. Wiring was tidy and neat (incredibly important, fire hazard and malfunction hazard), and the extra effort shows as you look around the inside. No crisscrossed disasters here.Even the price is significantly below what I expected given the quality. This is a big bright display that tilts and you are paying less than $1 a game. Must buy for die hard fans or really anybody ever.

I was very excited to get this. It is pretty neat, but I made a point to order one with a trackball. This one said "trackball" in the description and all the photos showed one. When it arrived, all the control panels were different and did not have the trackball. Centipede just isn't the same. Other observations: no manual; no apparent way to adjust the volume; menu is difficult to navigate just because of the number of games. There doesn't seem to be much thought put into organizing and search isn't user friendly. Overall though it is fun to play and from what I see out there better than most other options.

If I could give the customer service 10 stars, I would. They respond to messages very quickly (which is something you don't find too often on Amazon) and they are clearly focused on the needs and expectations of the customer. We appreciated that very much as we had delivery issues (we live in a remote area) and Mary Ann went above and beyond to help us find solutions.The arcade itself is obvious - it's amazing and endless fun. The kiddos love it.

Screen is 480P not 720P like it states. Green vertices lines prove to me that they used VGA and I was correct, when HDMI would of been better but, can't use HDMI because they put a VGA LCD screen that supports 480p.The lights don't work, the amplifier makes a crunch sound every 7 seconds. The cabinet was prefabricated from another system.

They really do mean "Commercial" with this unit, it is robust and would stand up to serious abuse. The sound and video quality are great. The joysticks, buttons, and trackballs are very high quality and will take you back to your youth playing the old school machines. It came in perfect condition and required no assembly other than putting on the optional leveler feet. Then it was just plug it in and play.On top of that the service from the company was outstanding. Less than 24 hours after ordering this here it was in my living room. Their driver worked late (9pm) to get it to me even after I told him he didn't need to. I live in the same metro area as their warehouse so don't expect this everywhere but the takeaway is that the overall attitude from them is very customer focused.