Mastering ServiceNow - Second Edition: Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

My company bought ServiceNow, and I implement a piece of it. I have almost all books on ServiceNow and this one is the most useful. I regret I did not buy it two month ago when we started with ServiceNow. There are other comments about being dated. Yes, it is (it is from 2016) but still it is the best book on the market describing the different functions of ServiceNow.

A great addition to keep for when you get stuck and prefer a book over the docs site.

Well-planned book with great examples, true "learn by doing."

Wow! walks you through step-by-step. My entire team has this book now.

The Helsinki version is no longer supported by ServiceNow. While some good fundamentals are in this book, the lab materials are no longer useful. ServiceNow advances and upgrades quicker than writers can keep content relevant.

Very good material. Easy to follow lessons. Great book for beginning and advanced Service Now.

Loved it. It is helping me at work

Exceptional reference guide. Well worth the cost.

Excelente o trabalho de logística realizado pela Amazon; dentre os pontos a elogiar estão: disponibilidade do produto, rastreabilidade, cumprimento do prazo de entrega e condições da entrega do produto. Dentre os pontos a melhorar: prazo para entrega.

The book is good for developing your skills in ServiceNow. it teaches from basic to advance level

Great quality and makes fun

Good Book with in dept details and screen captures.

Online internet content is better. These books cannot keep up with the rapid changes