Question 1

Not clear how i get the vat discounts with pip

Accepted Answer

Thank you for your question regarding the Stander Security Pole and Curve Grab Bar! I Understand your concern regarding the process to get your VAT discount. To do so, after you purchase the item, you will need to send a message to our team via Amazon and let us know that you are eligible for VAT relief and would like a VAT refund for your purchase. After providing documentation of eligibility for VAT relief, a refund for the VAT amount will be issued. If you have any other questions, Please do not hesitate to contact our team for further clarification. We can be reached at +1 (800) 506-9901.

Question 2

How do i claim vat relief . the person it is for is eligible

Accepted Answer

From previous experience (albeit not Amazon purchases) the VAT relief is granted at point of sale or prior to dispatch subject to answering some basic questions. Check with the supplier, not Amazon.

Question 3

I am interested in the stander security pole & curve grab bar which you show in black but i require it in iceberg white?

Accepted Answer

Thank you for your question regarding the Stander Security Pole and Curve Grab Bar. Selecting the iceberg white option on the product page will allow you to order that colour, listed here is the product page for the Iceberg White option https://www.amazon.co.uk/dp/B0026IBRTC. If you have any other questions, please feel free to contact our customer support team at +1 (800) 506-9901.

Question 4

Some users mention screws but the description by the company says the pole doesn't involve screws. Which is it please?

Accepted Answer

We have not found it necessary to use screws. There is a big spanner provided which causes the pole to extend so that it clamps tightly between floor and ceiling. Our pole is therefore secured by friction alone and doesn't budge. The top of the pole has rubber pads to aid friction. The bottom of the pole has fixing holes which will accommodate screws for additional fixity. As I said however, we haven't found screws to be necessary. It is an excellent product, which we are more than happy with.

ASIN	B0026IBRTC
ASIN	B0026IBRTC
Best Sellers Rank	151,991 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 491 in Grab Bars
Brand	Stander
Colour	Iceberg White
Country of Origin	China
Country of origin	China
Customer Reviews	4.6 4.6 out of 5 stars (3,635)
Customer reviews	4.6 4.6 out of 5 stars (3,635)
Department	Daily Living Aids
Finish	Powder Coated
Global Trade Identification Number	00897564000122
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Dimensions L x W	56L x 23W centimetres
Item Weight	9.07 kg
Item model number	1100-W
Language	French
Manufacturer	Generic
Manufacturer	Generic
Material	Tempered Glass
Model Number	1100-W
Number of Items	1
Part Number	1100-W
Product Dimensions	55.88 x 55.88 x 304.8 cm; 9.07 kg
Style	Modern
UPC	850041634128 100054637365 897564000122 826708609754
Unit Count	1.0 count
Weight Capacity	Minimum weight: 136 kg

Stander Security Pole and Curve Grab Bar, Elderly Tension Mounted Floor to Ceiling Transfer Pole, Bathroom Safety Assist and Stability Rail, Iceberg White (Eligible for VAT Relief in The UK)

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