Full description not available
A**X
Edited review / good customer service
My initial review was a one star as the device broke as soon as it arrived basically (problems with the hdd, monitor).I tried to get in touch with amazon a few times but I got hanged up basically (surprised by amazon for that to be honest)I received an email from the seller after a few weeks asking what was wrong with the device. After a few emails back and forth explaining all the issues I had, I was sent a replacement monitor with a new hdd at no extra cost.For me thats great customer service, emailing the customer when a bad review pops up or when you have a problem trying to sort it out. Specially that I lost any hope and thought I flushed down the toilet 300£.I believe you see how a company works or how involved they are in their business by how they reply to bad ratings, not the good ones.Thank you Taric for sorting it out and keep up the good work, really appreciated.The device now works, no issues with the monitor or the hdd.
M**G
Potentially great but ended up disappointing.
Quite straight forward to install with great image quality and a good clear monitor. I like the white cameras as they act as a visual deterent but also the cameras do not get so hot when in direct sunlight. I had a problem with nigh vision not working on one camera however Billy at Anran tech support was brilliant and sorted the problem quickly. I had installed the camera too close to my Sky TV dish and apparently the close proximity of satellite dishes or LED lights can affect the night vision chip in the camera. I moved the camera a few inches away from the Sky dish and problem solved. I will be buying a second system as I was so impressed with this one - it is just a pity that they dont make an 8 channel version for the 5MP cameras as yet. Thanks again to Billy!Update: same camera again went permanently defective last Sunday with no night vision. Messaged Anran but no reply until today offering to send me another camera but from China with 7 - 14 day delivery time. Cut off for return to Amazon was 07/08 so contacted Amazon who advised returning whole system for refund as replacements sent from China cannot be relied upon. 2 hours spent taking the whole system down, boxing it up, and back to Post Office. All credit to Amazon for good advice. Time to start again then.
S**Y
Long singnal range from cameras to DVR, good quality. Accessible through mobile app.
Bought this for my business, easy to install, simply plug and play. The wireless range is pretty good on these cameras, as Ive installed the cameras and the monitor/DVR quite a distance away and with couple of brick walls in between and it still catches the wireless signals from the camera. I like the fact that DVR is built into the monitor and has a large capacity, I've only installed 2 cameras and the footage is available up to several weeks. The footage quality is great, and remotely accessible through a mobile app, live and recorded which is a huge bonus. Saved me a lot of money from getting it installed professionally. I would definitely recommend these for home and business use, however be careful of where you place the DVR/monitor, if it gets stolen then you do lose your data with it however you can find ways of making it available on cloud. overall I'm pleased with the quality and value for money, as I have previously paid 3 times more to have cameras installed professionally, which requires a lot of wiring.
S**S
Great system, but some connectivity problems
13" screen is great and very clear. Night vision very good as well as colour during the day.All cameras came pre-connected and worked straight away. So that would have been a 10, but started losing connection to two cameras after about a month. followed all guidance re repositioning, etc - still intermittent. Reconnected cameras as per instructions, now three work fine, but one camera still playing up, comes and goes even though it is now just 2m from NVR with no walls etc.So its good but not perfect so 7/10UPDATE: Manually changed wireless channel number and now have all cameras working fine.Buoyed by success, tried to connect system to Yoga3 Tablet, but could not read QR code from screen and no option in ARCCTV to enter device ID manually. Created my own QR code and printed it on plain paper, then scanned OK. So it does work, but again too much manual intervention.Still 7/10
T**P
solid built cameras
A friends industrial building needed an upgrade in his cctv however he'd had issue before because of the placement of the cameras, they tend to be right in either strong sunlight, high winds or soaked through and this was damaging previous plastic casings so i helped him out by getting this all metal set up.IT comes as a full kit which is wireless so i was able to set these an an additional setup to his previous cameras to ensure he has them available if and when the others go down, however he feels he gets a better image and and angle from these than he did his others.It comes with 4 full metal casing cameras that need power, but that's it, once powered up they connect to the main box to stream video. The main box itself is really different looking which i actually like, it looks the part and by the looks of it the additional height has also helped with reception as the cameras are further off than i would normally place them but still work quite well.Image quality is clear and crisp and the app seems to be very intuitive allowing the video to be pulled off onto a phone or even onto a PC if needed.All in it's a professional looking setup that gives clear images whilst out and about so it has done the job required and more.
Trustpilot
2 months ago
1 day ago