SumUp Plus Card Reader, Bluetooth - NFC RFID Credit Card Reader for Smartphone

This is my 2nd one. I run a small mobile beverage truck (coffee, smoothies, soda etc). I mainly work swap meets, farmers markets and occasional street fairs and festivals. I have used Sumup since the start of my business in 2019. I have never had a major issue while at an event with a transaction. Occasionally my wifi hotspot service drops and I need to reboot...but thats a cell phone issue and not a SUMUP issue. I dropped the 1st device in the sink thus I needed the 2nd one. Its easy to use and customers like that I can accept just about any payment they have. I only use it once or twice a month but I am completely happy with it. I am eagerly awaiting the newer version and I will be one of the 1st to order it. I've read some of the very negative reviews on here and I feel sorry for those who have had issues. However I have been at events (2 I can remember) and merchants have had major issues with other card readers and they had to virtually shut down as some of the events were cashless events...whew! For the money and for the fact that I pay per transaction and not a monthly fee (some months I don't use the card reader at all) this works great for me and my business. I have not had an issue with getting payed from Sumup...I guess I am able and willing to wait the 2-3 business days for the money to show up in my account. Actually I have only had to wait 2 days on average (unless there is a major bank holiday involved). I hope this review helps and I wish everyone good business days....MAKE LOTS OF MONEY!

I do NOT recommend this product. The advertising makes it seem like you can create an account, buy the device, and start using it immediately. That is not how it actually works. I purchased the device and followed the onboarding steps, but my account was later marked as unverified. Because of this, my funds are now being held, and I have not received my payout. Customer service has been extremely frustrating: Calls go unanswered If someone answers, I’m placed on hold and then disconnected There is no clear guidance or resolution This is money from completed sales, and I still don’t have a clear timeline or explanation for when it will be released. Overall, this has been a horrible experience. The process is misleading, stressful, and unreliable. Do not buy this product.

This is a small business must have - great company - low fee - well built durable t - great value for the money - quick and easy to use Having a card reader that hooked to your phone worked great for our needs size is just right to fit into a cash box

Very good I like it. It works awesome.

ATM on the go

Well, this one is way better than solo. The solo is pretty much useless. I have a review on the solo as well. It's definitely a one star. I do a lot of card processing with my business. I switched from square terminal which is just phenomenal. The processing fees are a little over price for square. So the first of the year I switched to sum up. I'll give you a little understanding of sumup. Before you use any device you need to get approved by them. It takes about 3-4 days. So don't be mad at that process. Nothing will work. No devices will be able to work until you'd get that done. If you want to use invoicing from the app, you have to request it. If you want payment links you have to request it.. with square processing and the terminal or the app, it's already all enabled. I do over $100,000 a year in processing just for my independently own and operated business. I'm a mobile business. So I need a device that works good and cutting down on processing fees. The invoicing from the app it's you pay more for the invoicing than you do square. The payment links you you pay the same as your normal processing fees. I don't get it. As for this device, I have a video and a couple pictures of it. It does accept tap swipe or dip. The keys on the this unit they're useless. They don't work. There's nothing. I don't understand why they even have them. I don't understand why when you're using this device I can't charge taxes to my customers. I have to manually enter it in. Basically I have to calculate the tax at checkout and then type in the amount. Even though it's enabled in the app, I don't get it. If you go to their Twitter account, you'll see that there's a lot of problems. I don't know what and I haven't had any of those issues. And the other part about this device you got to connect it every time. I don't understand why I can't just stay connected to the app through Bluetooth. Is it a big deal to me? Yes and no. I don't know if I'm going to stay with some up. I can't decide. I do want to cut down on the fees but I'm starting to think maybe the extra fees for quality products and square terminal handheld unit is amazing. As for this device, if they could fix the issue with having it connected every single time I want to run a transaction, that'd be nice. I would give it an extra two stars. If you're considering some up, understand you're going to have some hiccups. The the processing fees are nice either a lot less than square. If you don't do a lot of processing, just go with square. But if you do a lot of processing, give this device a try. But just don't buy the solo. The solo is absolute garbage and the solo does not have swipe. I don't get it. I don't understand why they can't have a swipe on it. Cuz randomly once in a blue moon I get someone with a car that doesn't have a chip or tap. I don't know why but then I got to manually enter it. As for features, it doesn't have a lot of features, it just does what they have does. I just wish it could stay connected like the square one, the little tap and dip. But overall I'm okay and I can deal with it. For now I'm not sure if I'm going to stay with sum up card processing. Definitely do your research check with square square. Definitely has the upper hand in hardware and software. Sum up. Could be good if they just got it together. Just do your research. Toast is another good option. I don't use it because it's really made for restaurants. But if you're a mobile business or a service provider business where you accept payments a few times a day or just a vendor, I would go with square. But if you do a lot of processing, do your research But the hardware overall it's okay. I wish I could give a better review. Reviews are important for companies including myself and I would love to get the best review possible but three stars is all I can give unless they get there pants on and get their stuff together.

This does the job

This is my first ever Amazon product review after almost 10 years as a personal and business customer. I bought this device before having an approved account with SumUp. I have been in business for 11 years as a tour boat operator, contracting with both government and non-profit entities. Recently, I decided to expand my business to include a sunset sail, and purchased a new boat. I decided to give SumUp a try to process credit cards remotely for this new venture. I purchased this device, and signed up for an account online. The first indication of a problem came that same day when SumUp sent me an email asking for clarification on whether I was charging people for future services or collecting when services were rendered. I was surprised this was an issue as tour companies often do it both ways (whatever the customer desires), but answered that generally, people would be charged at the time of the cruise. Then I waited a week with no service and no contact. The home page of my account dashboard said that due to heavy volume there were delays in processing applications. I eventually called and spoke to someone in customer service who said they could see that I had responded to the query and that someone would email me that day. Nothing. So instead I opened an account with Square, which took all of 8 minutes, and began processing cards that day. I had to manually enter the info and pay a higher percentage, but at least I was up and running (my Square card reader has been ordered and will be here in two days, offering about the same percentage overall). When I finally heard from SumUp, they informed me that they could not open my account due to the type of business I was running. I had seen another reviewer complain that her gift shop was denied an account. For the life of me, I cannot fathom what the objection to tourism and gift shops might be. What I do know now is that Square, which asked the same questions about my business as SumUp, does not have any issues with my industry. I should have gone with Square in the first place, as many of my friends in the industry suggested. SO, if you're considering SumUp, get your account approved well in advance of needing it. Better yet, use Square and avoid unnecessary delays.

Tutto ok

Hardware appears to be robust and well made. Bought as alternative to Square, whose card readers mysteriously fail to work after 6 months. Trouble is, the SumUp app isn't available for download in Australia, so can't use it.

Facile da usare comodo per le dimensioni…fa il suo dovere ottimo acquisto

Ottimo rapporto qualità prezzo.

Mi ha consigliato questo prodotto un amico. Davvero molto funzionale, e anche l’applicazione è studiata perfettamente per le esigenze di riscossione più disparate . Lo consiglio