The food processor is not designed for crushing ice. We would recommend using a blender to crush ice.

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OSTERFPSTFP1355 2-Speed 10-Cup Food Processor, 500-watt, Black

Q: I see this comes with a dough hook. Yet a comment by someone from the manufacturer says it is not intended for kneading dough. Is it, or isn't it??

It does come with one. The dough blade broke after about 5 times of making dough with it. However, I just read online at cook's illustrated that it's actually recommended to use the metal hook blade of a food processor for making dough.

Q: Can this food processor grate cheese extra finely?

Yes. To grate cheese finely, we recommend allowing the cheese to reach room temperature and cutting it into 1 inch cubes. Then, add it to the bowl and pulse to coarse chop. You can then process continuously to fine grate.