Wiley Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

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Me gustó mucho la referencia de las compañias

Although this book deals with customer success in general it is very focussed on subscription model buisness. Had some insights but nothing outstanding or even groundbreaking - common sense really.

Good

Je ne suis souvent pas l'utilisactrice, seulement l'intermédiaire pour les achats de matériel !! Je ne peux donc pas vous laisser un avis !! Désolée !!