Service is Not a Product: The Expert's Guide to Selling Service Agreements

After 25 years of successfully utilizing the strategies and tactics I learned from Mr. Siderowicz over my career, Joe has finally released what many have anticipated for a long time. "Service Is Not A Product" is an incredible, invaluable tool and worthy investment if you derive your income from selling services, intangibles or negotiating service agreements. Joe has put into words the strategies and tactics many people have tried to duplicate, based on his model. Renewable revenue streams, higher than average retention rates and long service agreement life cycles are all key performance indicators that speak volumes when selling service. On micro and macro levels domestically and internationally, no one has been able to convey in simple, humble words with the experiences and proof to back them, what it is like to be a service sales representative and how to be the BEST you can be if you have what it takes. If making BANK in your service sales career is important, there is no better professional to learn from than Mr. Siderowicz.

Joe Siderowicz has written an incredibly valuable book. Service is Not a Product- The Expert's Guide to Selling Service Agreements provides the reader with a roadmap to success. Read this book if you want to sell more service, manage Service Sales Representatives effectively or position your own company to reap the benefits of renewable revenue flow. If none of that applies, then read it to increase your own personal or professional value. Today's dynamic marketplace requires each of us to re-invent ourselves many times during our careers- Joe's service selling philosophy coupled with his unique vision of what service really means will help you do that over and over again. G. Scott

Great read... I meet the author in Dallas and he was awesome. The book is just as good!

I have known Joe for years. He makes his living as a consultant. Buying this book provides several times the value that you would have to pay Joe for this information.The information in this book is well worth the money you spend to purchase and the time it takes to read.

This book has been the Bible for our Service Sales reps for the last 10 years. Joe shares his experience selling service that new reps can relate to. It is a must read if you want to move to the next level for your company and as a salesperson selling intangibles. Michael Lohr, Senior Director of Service Offerings

I've been managing Service businesses for the past 25 years and have learned how to market and sell service contract - or so I thought. After reading Joe Siderowicz's new book I learned how much I hadn't known (but now I do).Joe's book is well organized, chock full of great examples and stories and leaves the reader feeling that each reading session was a very thorough advanced level lesson.All I can say is thanks for writing this book and adding to the body of knowledge about selling service contracts.

We hired Joe to teach us how to sell service agreements in 2007. Now that we know what we are doing we stand out as a local market leader and our professionalism is unparalleled. Joe's book is a long awaited and invaluable resource that I will keep on the shelf and refer to often for years to come.

I found it very insightful, and full of practical and useful references.Thank you very much, and happy New Year