Wyze Home Security Core Kit: Hub, Keypad, Motion Sensor, Entry Sensors (x2); Compatible w/ Wyze Cam, Leak & Climate Sensors; 3 Mo. of 24/7 Professional Monitoring Service Incl., Subscription Required

This kit integrates well into the Wyze home network. The monitoring prices are reasonable. We already set off the alarm and I can tell you this company contacts you faster than any other company I have ever had contact me for alarm monitoring. I also added a bunch of other door/window sensors with this unit, and had no problem programing everything per the instructions. Just make sure you are connecting to a 2.4Ghz network. This system also integrates properly with Alexa or Google, and we have had no problems with that. I would definitely recommend this alarm system to anyone looking for one.

Let me start by saying this is very user friendly super easy to setup even if you are not tech savvy! The app walks you through setup AND IT COMES WITH BATTERIES! I usually wait months to do reviews on products because I want to be sure I have used it a good bit to ensure I’m giving a fair and honest review on the quality of the product but I have many Wyze products mainly cameras several of which I’ve had for many years so I feel confident in saying that this product is made with the same quality. This product is affordable, looks very nice, and was made with quality materials. I’m so excited about this alarm system . It has So many features and ways you can modify alarm settings. If you are looking for a good quality alarm system that’s affordable then look no further oh also the monitoring monthly service is low! This also came with 3 months free service

Temperature Sensors Review: They work but they ALWAYS ship with dead batteries. And what makes this worse is the app will send you literally hundreds of notifications, REPEATEDLY telling you the batteries are low. It's like there's a bug in the notification system that every time the temperature sensor updates, it sees that the battery is low, and sends a notification to tell you. But when it updates the sensor every 30 seconds to a minute, you're getting a notification about a low battery INCESSANTLY and there is absolutely no way to turn it off without completely disabling all notifications. So when the battery gets low and you're not standing right there to replace it immediately, I now can no longer get important notifications that I want because they're hidden in a mass of low battery alerts. Please for the love of god fix this and start shipping your sensors with batteries that are not already dead, or just be honest and tell the user that batteries are not included because I would much prefer to not have batteries then it ship with batteries that are going to die literally 2 days after you install the sensors. UPDATE: I fixed it and it's so stupid. I disconnected the internal battery so that way when my internet glitches for more than a few seconds, and this stupid hub goes offline and NEVER comes back, I can just unplug it and it reboots and comes back online instead of waiting for the battery to die or reset/re-add it to my account. So I'm now powering this thing with a PoE to USB power adapter so I can cycle PoE to the port it's plugged into and get it to come back online. Absolutely ridiculous that I have to go to such an extent to get this thing to work but at least it now works... sorta. It was great for the first month or two that I had it, however the whole system is going completely offline now that I am fully invested in sensors and switches and stuff. I have tried both Wi-Fi and hardwired connections, and I can confirm that the internet is fully functional. However, everything continues to remain offline. The only way to fix it is to reset the hub and reconnect it to my network and it is infuriating because it always happens when I am not physically there so I no longer have a security system or any way to monitor what is happening at my home. I now have a pile of sensors and a hub that is now worthless to me and its outside the return window.

This was very easy to set up and I’m a 63 yr old grandmother! We’ve had XFINITY for years and our contract went from 30 to $50 per month! Now I’m paying $5.00 per month and feel we are just as secure as I bought everything piece by piece and added cameras, motion detector on or outdoor shed too! My initial investment was about 270.00 but I’m saving 50 bucks a month👏👏👏👏. A couple of sorta negatives… customer service didn’t seem great, hard to contact them but with google I figured everything out with only minimal frustration. Also, already using a security system I felt gave me a major advantage because the language made sense to me. So happy saving $$$$ yet feeling just as or more secure! Oh, they slam you with too many ads, sales, promotions! I want a good security system not an open door to them constantly sending texts… emails….

Used for a few months, Wyze did some firmware updates, now when you open app, press monitor tab… white screen of death! Reloaded app, ran setup all over, after setup it works but once you close the app it’s broken again. Reopen app and press monitor tab, white screen of death. So frustrating, their tech support does not know how to resolve this because it’s an software issue. Worked fine, the the update broke it. Totally frustrating, i’m out $100! It’s all over the internet that it’s broken, just fix it please! Dec 16 update, Sense Hub firmware has an update. Monitor Tab still only works once after setup and until you close the app. Dec. 28 update, app update just released, app fixed. The real question is why did it take them so long? Two months is a long time waiting for your home security app to work again! My take away is the entire Wyze company is in Beta, their products are fine but they don’t really have the programmers and infrastructure to maintain things in a reasonable amount of time. Buyer beware, i’m gonna stick it out with them for now. Mar. 10 Still working fine, updates coming (and working) on a regular basis now.

…is what the app said. Try as I might I couldn’t update in the app—support said to log in on a browser. After that, smooth sailing. My only beef with the system is the minute of alert tones when I change to HOME mode, but at least I could adjust the volume to LOW. I did have to make a bracket for one of the door sensors, because of the trim around the door. I’m not handsome, but I am a little bit handy. Installation was otherwise really easy and the app works well. The rate for monitoring is very reasonable and the first three months are free. The response for a false alarm is almost instant. I’m happy.

I already had several Wyze cameras so it was super easy to set up these devices in the app. Was worried about the entry sensors working since my doors are old and do not close evenly. They work great so far! Will be setting up the professional monitoring soon.

I’ve been using this company’s products for years, at first they had great customer service but now they never seem to be able to resolve technical issues and just leave you hanging with no resolution. If you’re considering buying this system, be aware that the monitoring plan states that your cameras will have all the same feature as their Cam Plus service, such as package, person, pet & vehicle notifications. But, it does not and when you try to resolve the issue with customer service, they just tell you to go through all of the steps of resetting things, making sure firmware and app is up to date and when that doesn’t fix the issue, they just email you back and tell you to keep your app and firmware up to date (mine are and always have been). I even suggested they add Cam Plus at no charge to my account until they resolved the issue and they declined. Also, in the events tab, there is only a photo of an event but no recording to see what the event actually was. But it does take you to a page to sign up for Cam Plus to get those features (which are supposed to already be included in the home monitoring plan). I will be changing to another company for my camera and security system needs. I am updating my review to add that my home monitoring system has gone offline now and after hours of research & going through all of their suggestions, I’ve determined that the internal backup battery inside the Hub has stopped working (even thought I’ve always kept it plugged into the power source) and because of that there is no way to reconnect this system back online, as the reset button will no longer give me the “ready to connect” sound. Customer service once again is horrible. I’ve both called them and chatted online and they just say their specialist will email me to resolve the issue, yet I never get an email. It’s still under warranty and I cannot get anyone to send a replacement. Apparently the people that you are able to reach don’t have that authority and only the specialist can do that and you must rely solely on them contacting you back via email. I found about that MANY others have this exact issue when I went onto their forum. Save yourself the hassle and money and DO NOT PURCHASE ANY WYZE PRODUCTS!! When they first started customer service was great, but after they got a hugely funded investment for new products, they sourced all of their customer service to some foreign country that never resolved the issues. SCAM!

La entrega fue antes de lo estimado y bien empaquetado siguiendo el estandar de amazon. La intención de este artículo no contando con el soporte de atención por parte de Wyze/ noonlight, es mantener a la familia(en mi caso) informada de lo que sucede en la casa y formar esta cultura de seguridad. La alarma del HUB es lo suficiente para ser escuchada en la casa y adicionalmente agregue reglas para que también se activen las alarmas de las cámaras que tengo instaladas. Las alertas se activan mediante los sensores de puertas, senso de movimientos y pueden ser configuradas en el tiempo de retraso y como trabajen estas en conjunto con las cámaras wyze que detectan movimientos, sonidos y con el servicio CAM Plus ( $50 pesos por cada cámara al mes con pago automático en icloud) detecta rostros, personas, autos y paquetes 📦. (Solo tienes que ayudar un poco a wyze al inició enviando los fragmentos de tus videos para que ellos ajusten el AI de las cámaras). Es de muy rápida y fácil instalación La calidad de los artículos es muy buena. El registro del HUB en la aplicación, se obtiene con una dirección postal de Estados Unidos, puede ser cualquier dirección y el mensaje de texto para la activación puede ser en receive-sms-free. Ya activado el HUB, funcionara de forma regular y la intención es compartir las cámaras y el servicio con todos los integrantes de la casa a fin de que todos estén alerta y en comunicación (Esperando que Wyze llegue a México 🇲🇽 algún día). **Ya viene con todas las baterías incluidas. (Prometen una duración de 18meses) Ha cumplido en cada una de sus funciones y expectativas. (a excepción del soporte Noonlight que no se tiene en Mexico). Excelente valor por tu dinero.! Recomendado👍🏼

Installed the system, wyze makes no secret that this isn’t meant for Canada. I wasn’t interested in the monitoring (the component not available here) I just want a security system for my house (if monitoring becomes available here in the future that’s great) When setting up, it will recognize a Canadian address but errors with the post code, must enter an American zip code (I used 90210, my go to zip code) Remember to keep your system in test mode (works normally but won’t attempt to dial emergency services) Happy so far and feel safer knowing we are protected when home or away

Best to stay away if you're relying on this to contact emergency services in Canada. As of now you need to put a fake address with a 00000 zip code to enable use of the keypad and still get alerts. It's still the cheapest service on the market and other than not being able to contact emergency services, you will still get a text and phone call if the alarm goes off. Only other gripe is the volume of the alarm is quite quiet considering it's supposed to ward off potential intruders

Ninguna queja el único inconveniente por el cuál se tuvo que devolver es por que el sistema de monitoreo 24/7 no funciona en México, solo en U.S.A.

Terrible servicio al cliente de Wyze. Apenas lo conecte a mi cuenta, la pestaña de monitoreo se bloqueó. Estuve días intentando resolverlo a través de los técnicos de Wyze y ninguno pudo ayudarme (repetían los mismos pasos una y otra vez). Después les propuse cancelar el tiempo de prueba que te viene, y solo así se desbloqueó la pestaña. Con ello procedí a contratar el servicio de monitoreo para usar el kit, y entonces se bloqueó la configuración. No sirvió de nada y de nuevo batallé mucho con el servicio. Es lamentable, me quedaré con el servicio de cámara únicamente. No compres este kit, es inservible con el pésimo servicio de wyze