OOMAOoma DP1-T Desk Phone for Home Office, Black

When I found out that this Ooma phone works with Telo I jumped at the opportunity. I was using a very old, refurbished Astra analog phone with my Plantronics Headset. I was delighted at the many great features of this phone. The Plantronics phone lifter works very well on it and the receiver doesn't fall out of the cradle like the old one did. The gloss black finishing was a poor choice. It is a magnet for fingerprints and is hard to clean, even with eyeglass cleaners after only one day. The buttons are a little too stiff to push but I can get used to that. Still, the benefits far outweigh that downfall. I will enjoy using this phone.

Great phone for your desk Ooma service is great - just one thing when delivered that Amazon driver marked it handed to resident when it was left outside my door can’t help but think had it been take by someOne else I would have had difficulty getting a replacement !

So easy to install, good quality and the audio quality is excellent. Only criticism - the user guide is not 100% accurate. The menu button is supposed to have “Speed Dial” in the list, but it does not. I suspect a firmware upgrade may have changed this. I am sure I will find the answer when I search on-line.

I think that the sound quality may be relative to the quality of the internet provider service, and not necessarily due to the phone unit itself.

Second Update: Both phones were replaced with Version 2. This was my 4th set of replacements. These Version 2 phones finally work. No more garbled sound.I still think OOMA needs to fire whomever is testing these before release. Ridiculous.Update. Ooma has been trying for months to fix this issue. I am on my third set of these phones. So but working. Ooma called me and said the version 1 phones are defective and they have corrected the issue with version 2. They have two version 2 phones enroute. I will report back if they actually sounds clearer.OOMA should recall these phones. With the Telo base paired this phone is worthless. I had one of the first of these units from Amazon months ago. Features didn't work. Firmware was beta. Sound was horrible. Voicemail indicator was stuck on flashing. Tech support had no idea what a DP-1 was.I worked with OOMA for 4 months, had numerous replacements, updated firmware. Nothing has fixed the handset sound quality issue. They are on release 4 or 5 of the firmware and the sound quality from the handset is still unusable. It sounds over amplified but still hard to hear or quiet. Tinny or garbled like there is a defective speaker in the handset. Speaker phone works fine. Buttons are too hard to press.This phone is a catastrophe. A complete engineering flop. It's an embarrassment. Right down to the proprietary battery that it needs to stay on during a power outage. Why did they not design this to take AA batteries or AAA batteries like their other handsets? Now you are going to have to buy this stupid battery every few years from them at a rip off price. It's got a tiny battery plug that's hard to install too.I keep in contact with level 3 support on a bi weekly but nothing. No updates. No timelines. No answers. In this 2018 tech age this is utterly ridiculous. Fix it now or recall this piece of crap and give us all our money back.DO NOT BUY!