HON 4 Drawer Vertical File Cabinet with Lock, Metal Filing Cabinets with 4 Drawers for Hanging Files and Letter Files, 26.5" Deep, Black

I got the 4 drawer black cabinet and have no complaints. Amazon arranged some local company to deliver it and they called me to arrange a time and a day and wheeled it up to my door, no problem. It came well packed with no dents or scratches. (Disclaimer: when I bought it, it was being shipped and sold by Amazon. I can't vouch for any 3rd parties. When I look right now, Amazon is still selling the 5-drawer but the 2 and 4 are being sold by 3rd parties.)It is heavy but not so much that I couldn't maneuver it into place on my own. It comes with a lock and 2 keys for it, which locks all the doors from a central lock. Individual doors are held shut with a latch, and a thumb button to release it so you can open the door.It has the regular rails for holding folders and an adjustable metal backing that will let you adjust the depth of the drawer if you want. Seems like a good, heavy, solid file cabinet.

This is a reasonably-priced, commercial-grade, very sturdy filing cabinet is manufactured in the USA by HON, a US company based in Iow with a long reputation for quality., It is an excellent choice for home office or small/medium business use. The finish and mechanical details are flawless and the drawers are well supported by ball bearing extension arms. Any one fully-loaded drawer can be opened it's entire length without risk of tipping over.. Although purchased from, and shipped by, a third party vendor, Amazon provided a substantial (>25%) discount off the sales price listed. The vendor provided excellent customer service, shipped the filing cabinet on time, kept me advised of status almost daily, and checked after it was delivered to ensure satisfaction. The unit arrived with minor, cosmetic shipping damage that does not affect features or functionality and is barely noticeable (a dent/scratch ~ 0.0625 in [15 mm] deep and about 1.25 in/317 mm long). See the attached photos. I recommend this product without hesitation.

To begin, I never thought or was even informed living above the first floor of a residential complex would be an issue at any time prior to my delivery. Even after speaking with a representative for the company that handles the actual delivery, they never mentioned it will not be possible to deliver my filing cabinet to my floor level (My apt # in the address they have is a dead give away for which floor I reside on). Once the delivery guy arrived, he stated the risks of injury is the reason why they were unable to bring it upstairs. The second issue is, after opening the box on the ground level where the delivery guy left it, I seen that the cabinet was dented pretty badly on one side near the back corner and again along the front corner (If I was able to upload pictures I would show the damage). So, I contacted the company that handles the delivery to advise them of the matter and I was not convinced they handled their job properly. That's due to the fact that I questioned if it is their company's policy not to make deliveries above the first floor to which the representative stated yes. With that said I do not understand why I was not informed of this policy when I called to schedule a delivery. Prior to concluding my call with the company that handled the delivery the representative advised me to contact TonerQuest, which I did. The representative at TonerQuest simply took my phone number and email and stated they'll get back to me, terrible customer service I must say. (TonerQuest has not even sent an email detailing what the next course of action will be or an email to confirm I filed a complaint with them). At this point and time I am not sure if TonerQuest is even going to help me; I did not feel relieved after the call ended.My first impression of the filing cabinet is pretty good besides the dents, though its only been in my possession for only a few hours. But I cannot recommend purchasing it from this provider based off my experience.

First of all, shipping, because it's important: I researched and researched before choosing a seller. I finally chose Bison. They got it here in tact with no dents. The only problem is that I could not get in touch with them to explain how they almost lost a customer. Bison, if you read these reviews, your freight company, SAIA, would not turn down our street. I understand the driver (super nice) can only do what his dispatcher tells him to do but we did not receive curbside delivery as promised! Also, SAIA Freight would not work with us on a time. They backed out of their original time frame agreement and requested "now." It took a while but we rouned up a team to go to the house, with a dolly, get it off an 18 wheeler, wheel it down the road to our home, open, inspect, etc before signing off. So, Bison you got lucky. If I had lived at the end of the street or wasn't able to corral a team at that specific time, we would have had no choice but to cancel our order.Product: for the price, I'm disappointed. Like other reviewers have said, they are thin, flimsy. You do have to "slam" the drawers or close them really hard. The partition inside that slides back and forth...yeah right. That isn't terribly important for my needs though. I bought one about 10 years ago and it was around 100.00 on sale. It was sturdy and the drawers moved like butter. I'm guessing if you want to pay 1k+ you can get one like that.