Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

I wanted to wait a bit before I gave a review. I've owned this model Shark robot vacuum for about two months now. Before buying this I had a Eufy robot vacuum, specifically targeted towards pet owners. We have two very hairy beasts living with us. The biggest hair offender is a golden retriever/shepherd mix, 85 pounds, probably 80 pounds of hair, but the looks of my floor. The other is a shepherd/sheltie mix, just a tad less hairy, but not by much. We have a mix of hardwood, and a little tile, and many islands of runner rugs, for the oldest dog's stability. I bought the EUFY robot vacuum because it said it was specifically for dog hair and had a cutter for the roller, so it doesn't get all jammed up. It was easy to set up and set up mapping. The interface with the app was good. The cutter worked for about the first 9 months, then I was cutting the hair off the roller. That is the biggest issue with that vacuum for me. The hair would get wound up in the ends of the roller brush and I would meticulously pull everything apart that I could to clear the hair. Many times I replaced the entire roller, and not many weeks later, I'd get an error message saying roller brush was stuck. I bought the off brand, and I bought the Eufy replacements and neither seemed to be better than the other. I needed something that didn't take daily maintenance. I didn't want to buy the same thing, knowing the outcome, but nothing else was advertised for dog hair specifically. I crossed my fingers and bought this Shark. I'm kicking myself for not doing it sooner!! My two favorite things about this are that the roller is not longer an issue. This roller comes off easily, the cap comes off one end so you can clear the hair, the other it comes off in one nice clump- no issues at all. I also love that the dust bin is not a bag you have to replace, but just a container that easily comes off and you toss the contents. The replacement parts don't even require a tool for the side brush. only using it two months, nothing has been replaced yet, but the weekly upkeep is very easy. It's doing a good job with cleaning. I think it's best used on hard surfaces, it's fair for the rug runners, but honestly hair on carpet requires a bit more work for a deep clean. Also, this vacuum is much more quiet than the Eufy, thankfully. I think this is a very good option for anyone wanting a robot vacuum that battles loads of dog hair.

⭐️⭐️⭐️⭐️⭐️ Shark PowerDetect 2-in-1 Robot Vacuum & Mop Review! 🦈✨ I have to give this machine 5 stars! ⭐️⭐️⭐️⭐️⭐️ My Shark PowerDetect 2-in-1 Robot Vacuum & Mop has been doing an AMAZING job keeping my floors clean, and I absolutely love the convenience of having both vacuuming and mopping in one machine! 🙌🧹✨ One of the things I appreciate most is how helpful it can be for anyone with physical limitations or difficulty with bending, twisting, or repetitive movements. ❤️ There’s no need to constantly twist, wring out a traditional mop, bend over, or make those awkward motions that can be hard on your body. And honestly, having the robot do the mopping means less worry about walking across a freshly wet floor and potentially slipping or falling. 🙏 I am, however, still troubleshooting one little issue—getting the water to fill the reservoir after a simple cleaning. 💦🤔 I even turned to YouTube to see what I might be missing… and let’s just say, after watching a few videos, I realized the problem was 100% operator error! 😂😂 Yep… sometimes the machine isn't the problem—the person pushing the buttons is! 🤣🙋‍♀️ Overall, I LOVE my Shark and would definitely recommend it! ❤️ If you’re looking for a smart little helper to keep up with everyday messes—especially if traditional vacuuming and mopping can be physically challenging—this little machine is definitely worth considering! 5 stars for the machine… and maybe 3 stars for the operator until I get the water situation figured out! 😂⭐️⭐️⭐️⭐️⭐️ #SharkPowerDetect #SharkRobotVacuum #RobotVacuum #RobotMop #SharkVacuum #HomeCleaning #CleaningMadeEasy #Accessibility #PhysicalLimitations #IndependentLiving #OperatorError #YouTubeHelp #FiveStarReview

This is the first robot vacuum cleaner I've ever purchased. I took my time to observe the performance and quirks before writing this review. We have two floors in our house, and multiple cats. Pros: First off, the cleaning is quite decent. It might not be very good at deep cleaning, but - pardon the pun - it doesn't suck! More than cat hair, I am very bothered by kitty litter spread around by our felines. This cleaner does a pretty good job of cleanup there. It is also fairly good at obstacle avoidance, although it does try and climb two X-shaped keyboard stands that I have in our bedroom. But it hasn't ever been stuck anywhere. In addition, the 2nd floor also has a staircase. The first time I used it on that floor, I was expecting it to go crashing down the stairs. But this little thing has excellent sensing and braking skills and stops in time quite well. Unlike the experience of others who have provided feedback here, I had no problem with connecting it to the WiFi. I have not had the good fortune/misfortune of connecting with customer support. Hopefully, I never have to, given what some other reviewers have said. It is quite good at getting back to home base, emptying itself, and recharging. Barring one or two occasions when it did not restart the cleaning, it has worked quite well at completing the cleaning. Cons: This thing is very noisy, no question about it. But I don't use it at night when I'm trying to sleep. I think the noise does not really matter much for me. Also, if it is doing a good job cleaning, I expect it to be revving up to suck up more junk from the carpet or bare floor. As mentioned earlier, we have two floors. Which leads me to the mapping issues. This thing simply refuses to map and retain the layout for two floors. The app is functional and fairly good at telling me what the mapped layout is. But I have to ask it to remap each time we move it from floor to floor. This is definitely a pain in the you-know-what. Also, we usually "prepare" each floor before starting the cleanup. This means moving stuff out the way, closing doors to bathrooms and closets so it does not map those out. However, I have noticed that the mapping seems to be just a guide of sorts. On the few occasions that we accidentally left a door or two open, the device merrily traipsed through those doors and started cleaning up there as well! Fortunately, there were no mishaps, because those rooms had not been "prepared" for the cleaning. This problem of not being able to retain the layout of more than one floor at a time is the biggest flaw. Perhaps I missing something in the way the app works. If so, the app is rather non-intuitive and not simple enough to use. I have also not used its integration with Alexa. In fact, were it not for the specific rating request at the top of this review, I would not have even know it had the integration. Overall, while there is scope for improvement, I am reasonably happy with the product. I just wish they could fix the multi-floor mapping issues. Ideal would be if this thing could climb up and down the stairs and make it one big layout! But then, I might be asking for a bit too much.

I purposely did not write a review for this immediately after receiving it. I think those reviews really do not tell you the full picture because everyone is excited and then they rant and rave about it, not knowing that it should run through its paces beforehand. As of today, it’s been approximately nine months since I’ve had this machine. In fact-it is running right now as we speak. So, if you were expecting this machine to clean everything in your house, well, it won’t. However, if you put it at the setting of an average clean, it will pick up the dust and everything else in between in the common traveled areas. If you place it on matrix clean, you will run the battery down and it will take a couple of sessions in order for it to clean your entire place based on the square footage of your home. One recommendation is to make sure every week you dump out the container or the collecting bin. Also, when you do, make sure you inspect what it has picked up when dumping!!! I had found that it my wife’s missing earring, a few dimes and a missing screw that I was looking for for my key fob to the car. So make sure you are looking to see What the vacuum shot into its collecting bin. Also, in regards to hair, it will pick that up however, make sure you have a fine or small screwdriver available. The hair tends to bind up the bristle wheel that is next to its traction. If there’s any long hair, or dog hair or what not it will end up collecting there and bind up the Pick up Wheel or spindle. You will have to unscrew two small screws and gently take it apart and get that tangled weave of hair out of there. There is a ball of it binding the wheel to make it free flowing. What will happen is over time, it will not spin as well, it will drain the battery because it had to work harder when working, and then you will get errors stating that the wheel is caught up somehow. It is because of that reason you need to make sure that you do a monthly maintenance check on this vacuum. It’s just like any other robot vacuum / it can only do so much as it’s designed for. Constant preventative maintenance insures that your robot vacuum will operate properly like brand new. As in with bumping into things and so forth, it does have some hiccups where it cannot find the collection bin. You may want to make sure that the Wi-Fi is working properly in your house and also make sure that the base unit is plugged in properly. I’ve already had that happen to me a couple times because the vacuum Will sometimes pull out the cord when vacuuming around it- the cord is on the floor and then it has problems finding the charging base even when it’s right next to it….just a suggestion… The app is very friendly to use, and you can set your zones, so customization is really user-friendly- once again. Also, this machine tends to find its way quite easily through all the areas corners, nooks and crannies. It operates in the dark because of its motion sensor, and Vacuums our entire floor in one charge based on its settings. 1750 Sq feet. It notices stairs, and also one feature I do like is that it does adjust to objects that are either stationary or if you’re standing in the way. Meaning, if you’re standing in the vacuum comes up to you it will work around you. It will then turn around to do the next pass. If it sees that that object is not there, it will come back And vacuum the spot where you were standing. That’s a very cool feature in my opinion. I also noticed that it does not miss or uncover typical open areas. They are very uniform when this robot is vacuuming those spaces, almost like a golf course lawn pattern. Once again: nice job in uniformity. If you are low on charge, the vacuum will stop, find the charging unit, recharge, and come back to the same exact spot and continue vacuuming until the whole (day task) is completed… Keep in mind, this won’t do everything, but it does keep the dust down. In tight corners, this will not be able to reach due to its circular design. The main key is to perform monthly maintenance on this vacuum if you are running this one to four times a week. If you maintain that which is very simple, approx 5-10 min of time, you’ll be very pleased with this shark vacuum. I just bought another one for our downstairs because I am that impressed. Additionally, I purchased two extra batteries to make sure that this model is discontinued. I have enough prolonged extended time for this machine to keep going. This is a great investment. Good luck!

I've had an older Shark robot vacuum for several years & it works great - never struggles with area rugs and works well. I decided to upgrade to a Shark robot vacuum + mop combo. Out of the box, the "never touch" 60 day model AV2800ZE was easy to set up & I love the ease of access to the clean & dirty water tanks. So I set it up, sent it off to map the house, and was underwhelmed by the way it struggles to go over all the area rugs. Doesn't matter if they're thin, thick, lightweight, or have non-slip (heavier) backing - every time this robot transitions from solid surface to an area rug, it "trips" (my old Shark robot has zero issues with these same rugs). At one point I heard it in the hall sounding obviously stuck on something and when I went to investigate, it was stuck on a corner and tangled in the hall runner to the point that it frayed my new area rug! I decided maybe that was just a fluke & I'd let it finish mapping the house then send it for an actual vacuum session & see if it improved once the "obstacles" were known. I will say it does vacuum well and even though I'd just vacuumed with my upright vacuum, this little robot still managed to find more debris so in that regard, it's fine. But the area rugs were still a struggle. I've posted a sped-up vid of sending the robot to vacuum a specific room and in the video you'll see it tripped over the area rug, made a few passes, then inexplicably decided it was done in that room and sent itself back to the dock (it was fully charged & did not need to empty any debris). It barely vacuumed 1/5th of the room and was less than impressive in the way the area rug outwitted it. And if that wasn't enough, I sent the robot to mop the dining room and it left entire mapped areas untouched before deciding it was done and returned to the dock. Finally, although my old Shark and this new Shark use the same SharkClean app, the interface completely changes for each device. The old Shark has an easy to use interface that allows me to actually map each room the way I want it to map but the new device somewhat forces what it thinks each room is, then makes me "separate" rooms and then merge them back together - hard to explain but it's just frustrating that the new device doesn't have the same functionality in the app as the old one - and it's bizarre because I toggle between the two Sharks in the app and the interface totally changes from one to the other, and not in a good way. So for $800 I expected this to work just as well if not considerably better than the $200 Shark robot vacuum I've had for 5 years but it falls short in every way. I had such high hopes & was beyond excited to buy & use this new Shark I'd splurged on, but I'm so disappointed with this purchase. Will be returning it promptly and sticking with my old Shark robot vacuum and a regular old mop, I guess.

While relatives have had them for years, this is MY first robot vacuum. In my opinion, this is the BEST budget vacuum at the price point. I purchased one on sale for $139. It was super easy to get started and watch it go with AMAZING results in the dustbin! Okay, so it was purchased to use at my parents' house, but I HAD to test it, right? :) Now, it worked so well, I immediately ordered 2 more (taking advantage of the $ale) and have 2 at my parents' house and one at my own. I use the schedule feature in the app to run mine every day at 9am. It starts up perfectly. With a Basset hound, it does an amazing job of keeping the house livable in between my own vacuum/mop jobs. I'm a firm believer in doing a deep clean with a larger vacuum, but with this running in between, my house is HUGELY improved. To top it off, running it at my parents' house couldn't be easier with the app. I can start and stop them on MY app, and all they have to do is empty the dust bins. I've been running them for a little over a month now, and am very happy with the results. PROS: -Runs much longer than predicted, even on standard power. -Easy to empty dustbin. -It has an Air filter (and despite others saying you have to remove screws to get to it, you don't. The outer mesh is fixed in place with a screw, but the filter cartridge slips out the side). -You can "Set it and forget it" for the most part if you use scheduling. -Compared to a standard vacuum, this baby is VERY quiet. That isn't to say it doesn't make any noise (seriously, it has suction and airflow... it's GONNA make noise). -If you put it in ECO mode, it is even quieter, but regardless of the mode, my basset doesn't run from it. :) CONS: All 3 of the models have a 'different' sound when running. Seriously, they each sound completely different and have different noise levels, which makes me wonder. Next, she -her name is Suzie- completely ignores the boundary strips I purchased to use. (And no, I did NOT place it under anything. I even tested by laying it face up straight across the edge of the carpet... on top. NOPE, she rolls right over it -_- ... and the 2nd one I cut to fit the base of a pole lamp that she kept getting stuck half on/off of. Since it was metal, the strip just magnetically attached to the round base side... NOPE, she still bangs into it. Although she hasn't hopped up onto it anymore so... you be the judge) TIPS: 1st-If you get it on sale, go ahead and add the warranty coverage. I did. In my opinion, a CYA is always a good thing. It gives me piece of mind that if one of them turns out to be a lemon (all things have them, even vehicles) I'm covered. The most I'd have to pay is shipping and that is NOTHING compared to purchasing a new one. Besides, as I said above, they each have a unique motor sound, and I feel better knowing that if there is anything that would take away from the motor life involved, I'll get a repair or a replacement. 2nd-take the time to look at the undercarriage and inspect the roller. You never know what could potentially get wound onto that brush roll, and it's super easy to pop it out and clean it off (if you've ever had a large vacuum, you should already know to do this as regular maintenance). Keep in mind that the harder that brush roll has to work, the more pull it puts on the Motor. Stressing that little thing will potentially take away from its life of service. Final Thoughts? I love it and would recommend it to anybody and everybody. And if it's on sale it is HUGE bang for your buck$! ** I gave all 5 stars except the 4 on Deep Cleaning ONLY because of my own beliefs that you need to get out the big vacuum at least once a month (depending on your environment maybe a little more often).

After a lot of research, I purchased this vacuum a year and a half ago. I was primarily looking for a self emptying robotic vacuum that would pick up lots of long dog hair. I loved this vacuum until this weekend when one of the side brush motor’s apparently burned out rendering the entire vacuum useless. The vacuum will not move an inch without shutting down and saying that the side brush is stuck and to clear the obstacle. Checked both side brushes numerous times and Nope! no obstacle, not even a Speck or strand of hair. When we were actually able to get the vacuum to move a short distance it was apparent the left brush was not moving. We took everything apart and there is absolutely no obstruction, so the only thing we can assume is the motor has given up. It’s a shame that the design of this “AI” vacuum renders the entire vacuum useless simply because one side brush isn’t working. The vacuum will not work at all until you clear the error message. Ergo my problem! I will say it did a terrific job of picking up dog hair (I have a golden retriever) and the wall unit is very powerful and empties the vacuum out very well. We do ensure that we clean out the dust bin (in the wall unit weekly) and clean the filters (both wall unit and the vacuum) weekly as well. We cleaned the roller brush etc on the vacuum every few days because we use the vacuum daily. We have only wood floors with some small throw rugs and the vacuum gets most of the house done before needing to go back and recharge. ~2,000 sqFt house. Other than this issue, it’s a terrific vacuum. I’m very disappointed in this vacuum not lasting longer and becoming completely unusable due to one side brush issue. If it looked like I could replace the side brush motor assembly I would gladly do so, but the design doesn’t look like this would be an easy consumer fix. Now my dilemma is what to buy to replace it?? I’m thinking of buying another if the same but quite leery of the same thing happening all over again. I understand a vacuum doesn’t last forever, but for $450 it should last more than a year and a half!

So I actually bought this in July of 2022 but did not open the box however until January 2026...yeah I know stupid on my part! We were remodeling and replacing carpet to hardwood floors so I thought this was a good idea, we were not quite finished so I left it in the box and quite frankly forgot about it, again I know stupid on my part! I am seriously kicking myself in the butt for not using it sooner! I have been using Minny everyday since the end of January and what a game changer she is! We have 2 short haired, hound mix dogs and 2 short haired cats and she seems to get their hair, our hair and ALL the dust bunnies! I do have to say with the XL cup, I still have to empty it every other day but I have not really swept in 3 months, that used to be an everyday job! Unless something big gets tracked in of course! I have had no issues with the app or wifi connection and the house mapping is spot on! My only issue is in the last few days is an error needing to clean out debris. I simply can't find anything wrong and I do empty out her internal cup once a week due to hair build up! Today I pulled her apart because clearly there is something wrong and I found so much hair wrapped around the roller internally that you would not see just by turning her over and looking! I took some pliers and pulled it out and used the air compressor to give her and her filters both on her and in her docking station a good cleaning and shes now good as new! I added pictures so you can see where I'm talking and yes that's before cleaning her which took about 45 minutes total! I do have new rollers and filters for replacements but I'm not quite ready to change them out! Also, there is something much fine dust she is picking up and I am impressed as heck about that!!! Overall I love this little robot and she does a great job, takes her about 80 minutes to clean the1200 square foot upstairs of the house and i love her!! I am very pleased with Shark products and this one is no different! No issues that can't be fixed with a little maintenance on my part and well worth it!!

This has been a house saver! Our labsky and long haired kitty were driving me wild with the amount of cleaning I had to do with all the hair. This has reduced the workload and I'm so grateful we invested in one. We unload it everyday because of all the hair and stuff it picks up. It runs on time and love doing it first thing when I get up to keep an eye on it. The only con is it gets stuck on our screen door track, but problem solved by closing it. It will get caught in clothes and towels left on the floor, so run it only when your floors are clear of that. 200$ sounds like a lot, but it has paid for it self with saving me time, energy and stress over cleaning. Put it in your cart and buy it if you want something to help you maintain cleanliness without the headache.

1- Does not work in the UAE as an app (need to download an apk) 2- after working for 2 days - it broke - does not self empty 3- Suction power and maintenance is bad. Do not waste ur money. other options are better i got the Roborock Q7 max and is wayyyyyy better and is supported.

This device kept breaking down and the company keeps stalling on my refund. Its been 2months since its been picked up But STILL they have not refunded me.

Gran product de limpieza

Muy buen producto si se utiliza en los lugares adecuados. Lo recomiendo ampliamente para pisos, areas con alfombras de pelo corto y areas despejadas y no muy amplias. Recomendaría un robot con sistema mas avanzado de navegación para areas mas extensas o con muchos cuartos. Nota: no funciona con alexa México, aunque utiliza su propia app y eso es suficiente