fan seems to be disconnected. should this be one solid piece or is it broken?

Thank you for telling us about this! If the fan is disconnected, then you have received a broken unit. We recently had a small manufacturing error and defective units were accidentally sent to Amazon. Please contact us on Amazon and we will send you a new trap right away! We apologise for the inconvenience this has caused and I hope to make it up to you! :) Sincerely, Helena KATCHY Support Manager

Where do I find replacement glue pads?

I used one of the replacement glue pads as a template on basic yellow sticky traps. Two discs can be cut from one sheet, and has the advantage of being double sided. Seemed to work just as well. MUCH less expensive and more readily available than the Katchy glue boards. Please understand that my problem was with fungus gnats. If you problem is with some other type of insect, your milage may vary.

Hi, this product came with glue boards? or I need to buy it separately

Thank you for the question! :) All the KATCHY insect traps come with 4 glue boards already included in the package. Should you run out of them after some use, we sell replacements on Amazon here: https://www.amazon.com/dp/B07GKG19MV Sincerely, Sandra KATCHY Support Manager

How does this product work with no seeums?

Works awesome for no seeums believe me you won’t regret buying one. I love mine. As a matter of fact I haven’t had one of them fly by my ear since my purchase. Had it about a year and a half.

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Katchy Duo Insect Trap

Product ID: 384332026

Details

Brand
KATCHY
Color
Duo - White
Item Weight
498.95 g
Material
Acrylonitrile
Number of Pieces
1
Product Dimensions
4.3"L x 4.3"W

💡360° UV ring light for max attraction

🕒5 adjustable settings + auto mode

🌬️Silent fan suction traps bugs efficiently

€ 47.47

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Description

🦟 Trap bugs, not attention—elevate your space with Katchy Duo!

CUSTOMIZABLE MODES - Five light and fan settings plus an automatic night mode for energy-smart, tailored pest control.
SILENT FAN SUCTION - Powerful yet whisper-quiet fan ensures bugs get trapped without disturbing your space.
360 UV RING LIGHT - Lures pesky bugs from every angle with a sleek, modern glow.
CONTACT FREE DISPOSAL - No zapper, no mess—just replaceable glue boards for clean, hygienic bug removal.
SLEEK SUBTLE DESIGN - Blends seamlessly into kitchens, offices, or entryways—no more ugly traps ruining your decor.

The Katchy Duo is a stylish, non-zapper indoor fly trap featuring a 360-degree UV ring light and silent fan suction to effectively capture mosquitoes, fruit flies, gnats, and small moths. With five adjustable settings and an automatic night mode, it offers customizable, energy-efficient pest control. Its contact-free glue board system ensures clean disposal, making it perfect for modern homes and offices seeking discreet, effective insect management.

Specifications

ASIN	B0CPJ37XZH
Best Sellers Rank	#408 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #60 in Pest Control Traps
Brand	KATCHY
Brand Name	KATCHY
Color	White \| 1pk
Customer Reviews	2.8 out of 5 stars 120 Reviews
Item Dimensions L x W x H	3.6"L x 2.06"W x 2.2"H
Item Type Name	home-pest-control-traps
Manufacturer	Katchy
Manufacturer Part Number	KV4
Material	glue and white cardboard
Material Type	glue and white cardboard
Model Number	KTY-PLG-TR1P4GB-WH
Number of Pieces	1
Power Source	Electric
Product Dimensions	3.6"L x 2.06"W x 2.2"H
Recommended Uses For Product	Insect Trap
Style	Plug-in - 1pk
Style Name	Plug-in - 1pk
Target Species	Gnat
UPC	850032106283
Unit Count	1 Count

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Customer service was outstanding when I had questions about the product.

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

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€ 47.47

Duties & taxes included

In stock

Sold byAmazon PortugalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Portugal.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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