Swiss Madison Well Made Forever SM-1T257 Sublime II Compact 24" Length One Piece Toilet Dual Flush 0.8/1.28 GPF with Side Holes, Glossy White

Esthetically, this toilet is a beautiful find. It is very modern, elegant, and sleek. Also, it is small enough to fit in my tiny powder room without being too small for an adult. Unfortunately, it clogs easily. This is not really meant for heavy duty use!!

I purchased this toilet in March. My experienced plumbing company had never seen a toilet designed this way and noted how difficult it was to affix to the floor.Within days, I had the plumber back to my home because the poor flushing pressure created a blockage. My plumber suggested that I purchase my own auger to clear the line rather than call them repeatedly. Good thing I bought one because from that time forward, I had to use it to clear my line a minimum of 3x/wk, something I never had to do with my old toilet.Fast forward to 6/7/19 (a Friday night) when I went to my basement at 10pm to swap a load of laundry and discover it’s raining in my basement, just below the toilet. Saturday morning, I called the same plumbing company who installed the toilet. It took him several minutes to figure out how to un-install this toilet and then discovered that in less than 3mths, the wax ring wore to the point of needing replacement. Never in the 15yrs that I owned the home have i needed to replace the wax ring.The plumber didn’t even feel comfortable resetting the toilet again. He explained due to the “poor design”, there just isn’t a way to affix the toilet that wouldn’t have the same result every 3mths.The whole purpose of purchasing this toilet is because I have a short clearance space to allow the bathroom door to close and this toilet was listed as having good reviews. Instead of re-installing this toilet, I hauled ass to Lowe’s and purchased a new one, with the expectation of finding a toilet that was too long and would instead involve hiring a contractor to change my “in swinging door” to an out swinging one. Given the repetitive plumbing expenses and my 3+ auger events per week, paying for a contractor to make this change seemed like a more than worthwhile investment.I complained to the company who kindly refunded my cost of purchasing the toilet but they don’t feel responsible for refunding me the $568 it cost to get a plumber out on a weekend to replace their POS toilet and purchase a new one. I was fortunate to find a new toilet that did fit the dimensions and did not require a contractor. I don’t think I’m being unreasonable in asking for the plumbing refund given the very short life of this toilet. If I wanted to really push it, I could request a refund for the Sunday morning clogged toilet for a grand total of $280. All of these costs are actually with an annual membership that includes a discount for services. I’m sure glad I had the foresight to purchase that membership!!!And for the record, I’ve had my new toilet for 3wks and have not had to plunge or clear the line in any fashion since having a traditional toilet installed.

I was having a really hard time finding a coordinating matching, slimline toilet and sink for my 3x4 powder room. I needed on that was under 26” in width and under 19” width with a round bowl. NOT easy to find and there are slim pickings if you want a modern look. This fit the bill. Easy to install. 2 different flushing options. Conserves water.The height is not chair length but it is slightly higher than the standard height which is nice.I ordered it with a coordinating, Swiss Madison, sink from Amazon.I went with both Swiss Madison products because the color is “shiny white” and I was afraid the porcelain colors would not match with other brands. The sink and the toilet redefined the space, making it less crowded without sacrificing quality and an up to date look.They were more expensive than my budget but felt these were not the items to scrimp on.

Unless you have extra joints in your arms the toilet is nearly impossible to install. You can't see and you can't reach the mounting bolts. The access behind the toilet could be significantly larger or have access ports in the sides. The centerline of the toilet is 12" off the wall with only a 3" access. I had to use my iPhone to send video to my iPad so I could see what I was doing. I had to made sandpaper fingers to reach in and turn the nuts and then used it to keep the socket from turning so the ratchet would ratchet. great looking, compact product, but installation was a nightmare.Plan on installing an access hatch for future service.

This was a pain in the a$$ to install. Was it worth it, absolutely! Gained about 4 inches from the previous toilet, its quieter and uses a lot less water, but still does the job required. Would definitly buy again.Just some advise, you may need to move the water line, I did. Not a major issue, but still an issue. Also get a ratcheting wrench for mounting otherwise you will have a major issue securing it down. Limited access to tighten the bolts, and your wrist will be bent at an odd angle. The ratcheting wrench was definitly needed.