Question 1

Is it possible to get another silver mirror "6".  I just received it today and accidentally cracked the mirror trying to adjust it on the black part.

Accepted Answer

This is a question for Amazon or the seller but I think you should be able to get a totally new clock because providing the best customer service is what brings consumers like us back to purchase more products.

Question 2

I would like the clock smaller then the 39'.  What the smallest size that the clock can be?

Accepted Answer

Thank you for your question. We suggest that the clock diameter is not shorter than 24.4", as the hole of the minute hand from its long side is 12.2".
Hope this will help you.
Vangold Customer Service Team

Question 3

Hi there, i have purchased this clock 6 months ago and it is perfect. however the clock mechanism has now stopped workingwhere can i buy replacement?

Accepted Answer

Hi, sorry for the issue. This wall clock comes with two-year warranty. Please contact us and we will free resend it for you.  (Vangold-service@hotmail.com)

Question 4

Is the adhesive on the numbers too strong.? I don't want the paint to come off. Can I use glue dots instead to stick the numbers?

Accepted Answer

The adhesive is very strong. Before you place your numbers for the clock, using the paper clock guide included with the clock, map out where your numbers will be first. Then using just rolled scotch or painters tape, temporarily place your numbers and adjust as needed. Once you have marked the final positioning of your numbers, you can peel off the the backing or you may use another adhesion method but I would still recommend peeling off the backing and sticking the numbers on black construction paper or something that will provide a good surface to stick other adhesion methods too. Also make sure that you wipe down the area where you are planning to put the clock. Doing this will ensure no dust or other contaminates mess with the adhesive. Glue dots or I've also used the 3M strips which work very well and do no damage to painted wall surfaces. This project will take some time to accomplish, but it will be worth it.

ASIN	B09ZQD83TV
Additional Features	DIY Manual Assembly of Wall Clocks Throughout the Process to Create your Own Unique Artwork According to your Preferences, Wall Clock-3D DIY Large Wall Clock, Wall Clock-Clocks for Living Room Wall Decor, Wall Clock-Mounting size can be adapted between 28~50 inches, Wall Clock-wall clock for living room decor
Alarm Clock	No
Best Sellers Rank	#285,023 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #564 in Wall Clocks
Brand Name	VANGOLD
Clock Form	Mantel
Color	Gold Black
Customer Reviews	4.3 4.3 out of 5 stars (7,716)
Dial Color	black
Display Type	Analog
Frame Material	Metal
Indoor Outdoor Usage	Indoor
Item Dimensions W x H	39.37"W x 39.37"H
Manufacturer	VANGOLD
Manufacturer Part Number	HG42
Model Number	HG42
Mounting Type	Wall Mount
Number of Batteries	1 AA batteries required.
Number of Items	1
Operation Mode	Electrical
Power Source	Battery Powered
Room Type	Bedroom, Dining Room, Home Office, Kitchen, Living Room
Screen Size	55.56 inches
Shape	House
Size	Large
Style Name	Modern
Theme	Fashion
Unit Count	1 Count
Warranty Type	Limited
Watch Movement	Mechanical

VANGOLD Wall Clock Large Wall Clock for Living Room Decor, Decorative Wall Clocks Battery Operated (Black Gold Wall Decor)

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