August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Dark Gray

We love this smart lock! We ordered another “Smart” lock and it wasn’t very smart....so we returned it! We were alittle hesitant about trying another smart lock, but we bit the bullet and tried this one next. First thing, we ordered a used one off of Amazon (which saved us almost a $100 dollars)....but after installing it, found out the lock was registered to another owner (note: once the app is installed, you can eventually unregister the lock if need be). We had to call customer service and verify that we had bought the lock ourselves to have it registered in our names. Customer service was very helpful and quickly registered the lock to us. As for physical installation....SUPER EASY!!! The app has a step by step video for installation. The one thing that was hard for us was having the lock and our doors strike plate line up....if you don’t have a door that closes well or doesn’t easily lock, you will have to move your strike plate to address this issue so August Lock can work properly. Moving a strike plate usually requires a chisel. As for internet setup, that’s alittle tricky. The August Lock Hub (plugin) has to be in a precise area for it to “speak” to your router and the lock. Each time you move the hub, you have to go through the process over of setting to your router. Once, you finally find the SWEET SPOT....the app will display that you are on the internet and are ready to set it up with any other smart products, like ALEXA! We set ours up with Alexa and it works great. Note, Alexa can NOT unlock your door and that’s a good thing....you don’t want just anyone unlocking your door! I love that this lock can be program to auto-lock. Also, we have lots of Out town guest, so it’s easy to give them VIRTUAL KEYS! But I think my favorite part of this lock....you use your existing door lock, so no changing out your old keys for new ones. AWESOME LOCK....totally worth the money!!

Wanted to give a few thoughts about my recently purchased August smart lock. For background, I’m running this lock in a decidedly “smart” house. Two Nest thermostats, a harmony hub, myQ garage, and 25+ LIFX connected lights. Pros: + Super brain-dead easy install. Took less than 10 minutes with just a philips head screwdriver. The video walkthrough on the app makes it really hard to mess up. + HomeKit integration is badass, and works flawlessly for me. There’s something soo cool tellling Siri on my cellular Apple Watch to lock/unlock the door, and it’s done. This works from inside/outside my house, on wifi, cellular, doesn’t matter. + Auto-locking is customizeable and works great. Don’t have to fish my key out to lock the door every time I take the puppers outside for a potty break. Neutral: * Doorsense, the little nubbin that you attach to your door frame that tells you if the door is open/ajar, was really easy to install and setup. So far though, doesn’t seem like a must-have feature. * Remote unlock with the included August Connect works fine, no issues so far. Takes a little bit longer than I’d like to actually connect to the lock when I’m out and about though. * a little bit pricey at $279 retail, but c’est la vie, yolo, and fomo Cons: - Auto-Unlock is finicky and unpredictable. It doesn’t work when you expect it to. This is the only reason why I gave it 3-stars instead of 5. The way it’s supposed to work is that you set your home location in the august app, and this puts a 200-meter radius around that spot (about a couple city blocks). When you (and your phone) leave this area, the lock enters “auto-unlock” mode, and is supposed to automatically unlock the next time you enter Bluetooth range (maybe 15-20 feet) or seemingly whenever you hop on to the same wifi network as the lock. Obviously, you have to keep Bluetooth on, and not force-close the app for this to work. The app will even send you a push notification when it detects that you’ve left your home area, and that the lock has entered auto-unlock mode. The problem is that it just doesn’t work 100% of the time. I’ve had instances where I did exactly as I was supposed to (left home area, got push notification saying lock was in auto-unlock mode, kept Bluetooth on and app active), and the lock doesn’t unlock even though I’m literally standing on the other side of the door. I’ve also had times when the lock won’t detect that I’ve left my neighborhood, and thus never enters auto-unlock mode in the first place. No rhyme or reason to it. On twitter, August says they’re constantly tweaking the algorithm of auto-unlock, so there’s hope that this will get better. Also, the home radius should be way less than 200-meters! I don’t live in a mega-mansion/ranch, and I shouldn’t have to wander a couple city blocks for the lock to know I’m not at home. Other random thought(s): * How badass would it be if the lock could use my cellular Apple Watch to auto-unlock?? TLDR: Easy install, auto-locking is awesome and customizable, HomeKit integration is sweet, but auto-unlocking algorithm needs more time in the oven. If “hey Siri unlock the door” from my Apple Watch didn’t work as well as it did, I’d probably return the lock. *update 11/8/17* - upgrading to 3.5 stars - Picked up the new iPhone X last week. Absolutely love this phone. Can you imagine if August put FaceID in their lock?? The future will be amazing (and a little creepy). Oh yeah, the iPhone X works fine with the August lock, no issues at all. - August issued a firmware update to the lock about a week ago (1.5.21). Auto-unlock feels like it is getting better at recognizing when I’ve arrived home. Still not 100% reliable. It sometimes takes too long for the lock to recognize that I’m standing outside (sometimes up to 5-10s). But the frequency of it working as it should is going up! Good job August, keep it coming! - If you have an iPhone, add the August widget to your lock screen. This gives you one-touch lock/unlock capability. And if you have the new iPhone X and Face ID, your phone will automatically unlock for you as soon as you look at it, so unlocking your august lock is one swipe + one tap away. - Not having to fish my key out every time I leave/come home truly is a luxury. Auto-locking works perfectly every time. And even with the ongoing auto-unlock finickiness, I feel confident enough in the lock that I removed my house key from my key ring (only the car key and mail key left!). And pulling out my phone and hitting unlock on the widget screen is still faster and more convenient than fumbling with a physical key in the dark. *update 5/25/18* - upgrading to 4.5 stars - August keeps improving the lock. Recently issued an update that makes remote connection almost instantaneous now. You don't have to manually connect to the August Connect any more either - it just does it automatically. Very cool. - Auto-unlock continues to improve. Still wish it would enter auto-away mode much sooner! One little quirk that I did not mention in the original review is that even when I enter the house from the garage on the other side of my home, the August Lock will auto-unlock. It does this reliably and consistently, even though I don't really want it to. I believe this is called out in the support documents, so it's not really a bug. It doesn't really bother me at all though, since it will always auto-lock itself after a few minutes anyway. Probably just uses the battery a little bit more is all. - Guest access keys work great so far! - Speaking of battery, I get about 3 months of use out of 4xAAs. I switched to some rechargeable eneloops, and seem to be getting a bit more use this time. *update 6/25/18* - upgrading to 5 stars - August updated the lock firmware again, and this time, it allows me to use the iphone widget to directly unlock the lock. Before, hitting the unlock button on the widget would take you to the app, and you had to tap the screen again to unlock the lock. It's so much faster now! - Still wish the away-mode radius could be smaller, but maybe it'll get there soon with how regularly August seems to be improving the lock! - Having had the lock for the better part of a year, I feel confident enough about it to recommend it to family now. Friends and family who have seen/used it have also commented on how much easier it is to use than a regular key.

Overall, it’s a great lock! I’ve now been using it for about 3 months and haven’t had any issues. It works very well, auto-unlock is seamless 9/10 times. The app works well and is synced to my google home and Siri (Works super well on Apple Watch SE - I can just ask Siri to lock the door as I close it walking out and it’s done). We have dogs so it’s nice to be able to share temporary access when they need sitters. Being able to unlock/lock from everywhere is a cool feature too. I’m very satisfied with the lock, but I almost gave up before I ever even got it up and running. So...if you are having difficulty getting the software to connect and setup/it keeps failing part of the way through, just do yourself a favor and exchange it right away! (Extended info below!) I first ordered this lock to replace a keypad lock. I wanted something that would work well with auto unlocking when my family got home. The first lock took numerous times to finally complete setup (install was quick and simple) and I was ready to return it before I ever got it setup. I kept trying and eventually got it setup, using multiple phones and an iPad. It seemed to work fine for the first few hours. The next day it would not unlock and had to be recalibrated, but the key I had made for the door didn’t work. So my family was locked out by a $200 lock. I had to climb in a window on the first day...I tried tech support and they continuously had me try the same steps for multiple days to no avail. I finally decided it was maybe a lemon and exchanged it on Amazon. The replacement lock was fully setup within 30 mins, no sync or software errors. Again, the way it should have been the first time... The looks are ok? It’s pretty bulky, so not everyone was a fan of it, but we got other hardware to match and I think it looks great! Tech support - I’d say iffy...By the info I gave them, I’m pretty sure they should have known there was something wrong with the actual lock firmware. Instead they kept trying to tell me that it was because I didn’t have the door sensor installed (The thing that all the directions say is “Optional” and doesn’t change the basic functionality of the door....) Overall, the hours from me trying to handle it myself and working on it with customer service were a complete waste of my time. I should have just exchanged it on day 1 when it would not connect easily!

I decided to make my home completely smart and bought all sorts of electronics from lightbulbs to thermostats. I will say that this smart lock has been one of my best purchases. First, you do not need to change your prior lock. This was great because I was able to keep all the same keys. You simply remove the inner deadbolt and replace it with the August. The August was a bit sticky in the placement when I first installed it, but after a little maneuvering, it locks and uncloks very smoothly now. I have the GPS autounlock on and it works great 95% of the time. When I get back home, a popup will show up on my phone that my door is unlocking and by the time I get to the door I can just go right into my apartment. This is super convenient as when I am carrying boxes or groceries I dont even need to take out my phone to unlock the door. When I do need to take out the phone, the app is super easy. The app has three settings, open, unlocked, and locked. To switch between locked and unlocked is just a tap on the phone app and it has worked perfectly. You can also remotely lock and unlock the door if you have guests or if you are too lazy to get off the couch. It also allows you to provide guest access, which is great because you no longer have to give your guests keys. So far, I have only had to change the batteries 4 AAs, once and the app gave me a notification about it, so it wasnt a concern. The only time I have run into trouble was when my phone ran out of battery and I couldnt unlock the door, but that is not a problem with the August lock, but rather my phone battery management. In regards to using Alexa to open and close the door, I have had limited success. To open the door, it requires a voice number code, which I appreciate. The one time I was locked outside because I ran out of battery on my phone, I yelled through a window at my echo dot to try to get it to open the door for me. That failed, but I like the idea that I could do it if it worked. Im nor sure if the problem is that I use the Wink hub, but sometimes at night when I voice control the lights off, the echo will ask me if I want to lock the door. Mind you, the door is already locked, but the echo chugs along and says it will lock the locked door. Anyways, I really like the August lock and not having to carry keys around is fantastic. I would recommend this lock!

So.....I've been wanting this lock for a while now, but never bought it because of it's price and the reviews it's had for the previous gen models. Also I wanted more than bluetooth range and having the ability to open and close the lock remotely from anywhere where internet was available was very important to me. Enter August Smart Lock Pro 3rd Gen. I pulled the trigger on this particular model because it checked all the boxes for me. But I was still a little apprehensive. I'm glad I jumped in. This is one of those products that seems to model the packaging and user experience of an Apple product. I was extremely impressed with how the app showed you how to install the lock. Hands down the best installation system I have EVER seen. In other words, if you mess ups the installation on this product....well....you have bigger problems. The setup could not have been easier. I absolutely LOVE the Door Sense feature. One of the problems I've had in the past with my front door is that it sometimes stays open if you're not careful about closing it. With Door Sense, it will alert you if this happens. Also, I've had "dumb" electronic locks that would auto-close regardless of whether the door was open or closed. This can't happen with this smart lock. Based on my tests with the lock, it works perfectly. It also works INSTANTLY. Absolutely no lag whatsoever. This really surprised me. It is also very quiet and smooth. My older electronic locks sounded absolutely awful and would often jam up. Siri and Alexa integration is absolutely fantastic. I can just summon Siri with my iPhone or Apple Watch and BOOM! Works flawlessly! So I am not gonna bore you with a super long review. This thing works and works amazingly well. Hell I would buy another one just to have fun installing it again....but I don't have another door to install it on LOL. I don't often write reviews but I just had to on this one. Very impressed. Well done August! (I will try and provide updates as time goes by. I am writing this review only after the initial installation and have had this product for only 12 hours. So let's hope it lasts!) UPDATE (10/14/17) So I have had this product for two weeks now and it has not disappointed. The lock has worked flawlessly during this time period. The auto unlock has worked every time and the response time using HomeKit is almost instantaneous. There's not much else to say other than it works as advertised. I mean what else can be said? If it works, it works!

First of all, allow me to introduce myself as someone with an engineering background. Accordingly, you can trust that this opinion is that of someone with at least a reasonable level of intelligence. However, I am generally disappointed with this product for the following reasons: I. Ease of Installation Depends on the Amount of Foresight of the Contractor Who Installed Your Door Despite what is advertised, installation can be a very involved process. For example, if your contractor installed your door locks before installing your weather stripping, you will probably have to (a) remove all weather stripping, (b) replace the weather stripping with something thinner, or (b) expend considerable effort repositioning your door locks. In short, this product requires that your door lock can move freely without touching any surface. II. The Auto-Unlock Feature Does Not Work for Short Distances The Auto-Unlock feature is not as robust as you might expect. It does not work if you remain within a rather large (e.g., 200 ft) minimum radius of your door lock. For example, if you go outside to do some yard work, you may find that you must use your dirty hands to fumble around in your pocket for your phone so that you can unlock the door. This is particularly disappointing considering that car doors automatically unlock at much smaller distances than August's minimum radius and do so with greater reliability. I suspect that glitches I experienced with Auto-Unlock are due to network latency associated with their current implementation. III. Alexa Integration Requires Utterance of a Silly Security Code Each Time You Unlock the Door To use a voice command to unlock the door, Alexa requires you to follow up the command with a 4-digit security code, which seems rather silly. For example, if I'm inside the house with my hands full, and a visitor is at my door, the visitor will be able to hear my secret code; and if I'm outside the house with my hands full, I will have to announce my secret code to the neighborhood. IV. The August Development Team Appears to be Understaffed Good luck convincing August that the error messages (e.g., Lock Operation Error) you are receiving are caused by anything other than poor installation on your part. And even if they do acknowledge that it is a problem on their end (e.g., Firmware Update Error), good luck getting it fixed within a reasonable amount of time. My advice to you is that if you do decide to try out this product, you should take note of when Amazon's return window closes, and if August can't get your issue resolved within that time frame, you should return the product and start over with a different lock from August or an entirely different manufacturer.

My top priories while searching for a smart lock for the 1st time were: - Full-automation for locking/unlocking the door - Visibility into the status of the door and ability to lock/unlock it from anywhere at anytime - Ability to easily give visitors or contractors access, while also managing and restricting that access However, my WIFE’s one and only concern was having a fully-MANUAL backup option that she could easily use if issues were ever to occur or she couldn’t get it to work lol. This lock has somehow managed to meet BOTH of our requirements in a single package, and more importantly, helped my wife COMpletely overcome her general fear of these types of devices! PROS: ———————— The primary reasons I bought this smart lock over the others I reviewed including the: Kwikset Kevo 2nd Gen, and Ultraloq UL3 are: - Ability to maintain existing external lock & use my existing key to manually open the door whenever needed: —This is not only convenient it’s also more secure. Because this lock sits on the back of the door, no one can tell from the outside that you even have a smart lock therefore negating the possibly of people trying to “hack” it or anything else. — Neither the Kevo or Ultraloq can claim this as both make it clearly evident from outside that you have a smart lock. - Auto Un-Lock Function: You can set up a geo-fence around your home that will automatically lock the door when you exit that area, and automatically unlock it when you come home. This seems like a small thing but in reality it has completely changed how we interact with our home. — I no longer have to fumble with keys while holding groceries and my backpack, I also don’t have to worry about wonder if I locked the door when I’m in a rush on my way to work in the morning, I just close the door and walk away knowing the lock will do it’s thing! - Ability to send virtual “Guest” keys to visitors and contractors with user-specified durations and auto-expiration: —The KwikSet Kevo did have the option to send guest eKeys, but they were limited to 24hrs max and not available on all devices. Ultraloq did not offer this capability at all. - Ease of use and install + HomeKit integration: The installation of this lock took no more than 15 minutes start to finish. That is including setting up the Wi-Fi connect module, and connecting it HomeKit. — At the time of review (Dec, 18) The Ultraloq did not have ANY kind of smart home integration ability, while the Kevo sis have Alexa just not Homekit or Google Home. Problem is, to use with either one you need to buy a separate $100 hub that will be used for NOTHING else! CONS/Potential Future Improvements: ———————— There are a few shortcomings/enhancements I would like to see addressed in a version 3: - Additional unlocking options besides auto-unlock or manually clicking “Unlock” from within the app. — One thing both of the other locks I looked at had going for them was multiple ways to unlock besides the core Bluetooth functionality. Having the ability to unlock my door by maybe tapping my phone 3 times on it, or by using an “at-home” setting that works like the regular auto-unlock but does so repeatedly would be very nice. — It is a bit of a pain to have to pull out my phone or watch because the door has locked while I was going in/out the garage working on something. - Integration of the Wi-Fi functionality into the lock itself instead of needing a separate connect module. — I understand August’ reasoning as a Wi-Fi module would add heft and also drain battery life much quicker but at least giving users the option would be nice. Maybe add a rechargeable lithium-ion battery to both address the Wi-Fi power consumption issues and negate the need to replace AA batteries all together. - Ability to have multiple locks set to auto-unlock upon arriving at home: Again I understand the reasoning but sometimes I’m bringing different items that I can’t fit through the garage door and I need to go through the front, having both unlock for a set period of time would make things that much easier. - Always show a “Battery Life Remaining” indicator in the app instead of waiting till they are almost dead and saying: “batteries are low and need to be replaced.” - Lastly, and one of my only true concerns, streamline the Guest sign-up process!! — The flexibility of being able to send digital keys to guests is wonderful, however, making those guest download the August app AND create and account just to use that digital key is a bit much! It almost defeats the “ease of use” principle in the 1st place... — Instead of this, I would expect to see a streamlined process that brings users to a simply laid out HTML5 webpage explaining the sign-up process and how to use the key. It would then ask them for permission to query the device for its unique Bluetooth signature in order to link the phone to the lock, no August acct required. (I can examine technically how this would work but all you non-engineers out there would gloss over :) so August contact me if you want to know!) Overall I am quite pleased with this device, in fact I liked it so much I bought a used 1st gen one for my garage door too! All of the above functions have so far made for a seamless experience and although there are some small issues, they are irritations at best. If you are looking for an all-encompassing smart lock with rock solid Homekit integration, (and your still reading my review at this point!), you have found it. Don’t add it to a list, don’t read any more reviews, just go ahead and buy this thing now: your wife will thank you!

We love our August smart lock. I did a lot of research on whether I wanted the key pad type lock or not. I really like that the outside of the door looks like your regular lock. You can even use a key. This doesn’t let a random person know you have high-tech items inside your house like a fancy keypad lock would appear. Also I love being able to send an invitation to someone so they can unlock the house and you can control how long you want them to have access: forever, temporary, etc. I also love that you can set it to unlock when you get into the vacinity of your house. So by the time I walk up to the door I usually hear it unlocking because it knows I’m here. I figured my phone battery would die faster from the Bluetooth and location use constantly but I haven’t seen much of a difference. It will also lock when I leave there area but i always double check on my app that it did lock because I get scared it didn’t. Maybe I’ll build trust. I’ve had it almost a month. Installation super easy. We had a problem with it locking by itself at first. It would unlock but not lock. This was due to the door not being aligned correctly and we just tightened the door hinges and it works like a charm. Worth the investment. I also have it connected to IFTT so that it can “talk” with my blink cameras. So when I leave the area it automatically turns on my cameras and vice versa.

Tenía muy buena pinta lo he devuelto ya que no era compatible con mi cerradura, la verdad que la comunicación con el vendedor fue excelente

Comencemos por lo importante, el producto sirve muy bien. Instalación, la verdad es fácil de instalar, las instrucciones son muy prácticas. Con lo único qué hay que tener cuidado es con el grosor de la chapa a cambiar, algunas vienen con tornillos muy largos por su diseño y cómo la base de esta chapa es “pegada a la puerta” pues puede que les sobre bastante tornillo. Yo lo que hice es recortar los tornillos y el “pestillo” de la chapa pues, lo mismo, tienes que tener en cuenta la profundidad de la chapa a cambiar, pero difícil de “adaptar” no es, y con el mes que llevo de uso no he tenido ningún problema. Conectividad, la conectividad es buena, tanto si usas la app como si tienes el ecosistema homekit, aunque no recomiendo juntar los dos, al menos no las notificaciones, para mi son un poco molestas, así que deje únicamente las notificaciones de homekit y las automatizaciones de la app, fuera de ello son muy amigables las interfases y muy fáciles de usar así como las explicaciones de sus detalles y opciones. Seguridad, pues lo mismo que con cualquier chapa, si usas llave puedes abrir, tanto como con el celular, al llegar con las automatizaciones, etc. Conclusión particular, a mi me gusto mucho, y la verdad la recomiendo. Estuve estudiando muchos diseños y otras marcas y por la relación uso-precio, me gusto mucho esta, mas que nada por su conectividad homekit. Ahora que la tengo, no puedo hablar mucho de otras, pero si les puedo decir que siento que no me hubiera acoplado/adaptado tanto por los diseños y los usos.

over 30 hours of having tried everything, you can't connect August to Alexa UK, even created a USA Alexa account to be able to connect August Smart Home and the lock. Not a chance.

Love this product. Easy to install and works great. My only slight negative would be that the Auto Unlock feature needs the app to be open all the time but that is only a minor item.

We live in an apartment building, and I would like to preface this by saying that living in an apartment does not make the experience with this lock any better or worse than in a house. While they do tend to expect that you live in a house, this lock is actually a better option for an apartment since you don't have to actually change your locks. In our building, we aren't permitted to change the exterior of the doors, so this lock makes smart home features at an apartment painless. First of all, it's super easy to install. It takes like, 10 minutes. They even include a strip of tape for you, to keep the other end of the lock from falling out. The Connect bridge just plugs into the wall somewhere near the lock, and the DoorSense sensor just screws into the doorframe with screws, or alternatively you can just stick it on with the included adhesive. Ours is still on with only adhesive and it has had no problems. I don't foresee needing to install the screws anytime soon. This thing essentially eliminates the need to ever carry the keys. At any time, I can just pull out my phone and lock/unlock the door. Not only that, but the auto-unlock and auto-lock features mean I can just walk in and out without ever having to remember to lock or unlock the door. Coming home with full hands? Just walk up to the door. I absolutely cannot understate how fantastic the feature is. The only gripe is that it is based on location - so say you live directly next to a convenience store - it may not auto-unlock when you come back since you didn't go far enough from home. However, this is rarely an issue for me, and I imagine for most people who go any farther than a 2 minute walk from their house or building, they'll never notice. I love this thing and I'm so glad I bought it. I would absolutely recommend one of these to anyone at all.