De'Longhi EC885M Dedica Arte Espresso Machine

Love it!

My last de Longhi, was a different model but excellent, slightly bigger and faithfully served many a delish mug of tastiness for 6 years - till a switch failed. This one is narrower, looks rather sharp to be honest, and has a smaller foot print. I like to grind my own beans... The thing I like about it is that it can take our large size mugs, the old one could no, unless put in at an angle. So whilst it is not my old faithful friend I think in time we will become the great buddies.... Only error when ordering the first time I ordered the 110volt - not a good idea for the 240v British Isles but Amazon does good returns.!

This coffee machine cannot be used in the UK as the voltage on it is 120 volts whereas it needs to be 240 volts for use in the UK. Do not buy it if you live in the UK. I don't understand why Amazon are selling it in the UK, they need to remove this item for sale in the UK.However, when I rang Amazon customer support they were very helpful and immediately issued a refund (not yet received - will take 5-7 working days to appear on my card) and a QR code for a free return of the package, so I cannot fault the customer service.

The 'hot water' function is a bit useless really, and slightly dangerous - it fires out in short spurts, in time with the pulsing pump. I contacted Delonghi, who said this was how it was supposed to work, and the hot water feature is only for clearing out the steam wand.It has an annoyingly small water capacity. You have to grind the beans just the right size, or else the machine just can't pump the coffee through and gives up, causing a bit mess when you take the filter holder out. You can't tap the filter holder to remove the coffee because the filter comes out.With a bit of practise though, you can get a decent coffee from it, and the steamer is good.

It’s the wrong voltage for use in Europe. It has a USA connector so I couldn’t plug it in. Good job as it would have probably exploded. Customer services didn’t seem to understand and it’s a load of bother to return. Read the specs to make sure you buy one suitable for 230/240V operation

Please do not buy anymore from the seller , the coffee machine come with a US plug . Its doesnt not work and can cause hazard. The seller is also very slow to respond to my refund request ( After I sent back the machine)

This is coffee maker is not suitable for the UK as it is 110 volts and has a USA plug on it. It should not be sold in UK.

Product supplied was inappropriate for use in UK (and Europe). Product that was supplied had 120 volts suitable for the North American market and not UK. Amazon should know better that electrical equipment should confirm to 220- 240 volts. Equipment also had a US plug fitted and not a 13 amp UK plug. Disappointed.