EAST OAK Patio Heater for Commercial Use, 3000W Wall Mounted Electric Infrared Heater, Outdoor Heaters for Patio, Outdoor Heater with IP65 Waterproof & Dustproof Remote Control Black 240V

I apologize for the length of this review. The heaters are working great. In reading other reviews, I have decided to provide a response that will assist home owners when they wish to install their own heaters.1. My son has a larger heater version. (I was limited to a 12 gauge wire due to conduit size.) When I let him know I was planning to buy, he suggested that I figure out where and how to mount to achieve the maximum heat at sitting level. It is not yet cold; so. the final mounting has not yet been made.2. I saw that the heater has a "special" plug based on other's reviews. Not so. This is a 240 with two horizontal hot legs. (No neutral wire is needed at the plug, only the ground.) The plugs receptacles are available. I found the needed receptacles and installed the two I purchased and installed them without a problem.3. The manufacturer suggests that you unplug the unit when not in use. For me, that is not an option. This is based on their locations on underside of the Costco Gazebo. They are hanging from the rafters. If the cords were longer, I could have located the plugs at a location where they could be unplugged.4. I went to an electrical supply house to purchase two 20A switches to be mounted in a one gang box. Electrical supply houses cater to facilities that are not for the home and carry only equipment that is rated for 20A and above.5. At the time of the pre-cover on another part of the project, I asked the electrical inspector several questions. I was informed that I was limited to a 3500 watt maximum. This is because the raceway required de-rating the 12 gauge wire. It pencils out that I could install a 4000 watt unit without de-rating. I provide this as only a caution. Please refer to the current NEC (National Electrical Code) Book as well as other State and local jurisdictions.6. Regarding pulling an electrical permit (as the owner of your own home), at least in WA State, you can pull the permit and call them out for a consultation PRIOR to the work. Invaluable! As a side discussion on this point, I installed a new 150A sub-feeder for the back yard's Jacuzzi, plus other needs. The $60 fee for them to come out achieved a solution that was cost effective and efficient with minimal effort. In that case, I had one slight fix and achieved the final.7. After the installation was complete, I requested a final electrical on my permit. (I live in WA State.) The inspector came out. He asked several questions. (As all inspectors seem to do.) Confirmed everything was 20A equipment and after answering all of their questions, the only requirement was to utilize 20A GFI breakers. The two GFI breakers are on order.Getting back to the basic heaters, they do work great. They are instant hot! If I had more room in the underground 3/4" conduit, I would put in more. One last point, the conduit comes up within one of the posts of the Gazebo, so it is unseen.(The purchase is "easy". The install, not so "easy" but doable. Good luck!!!)

Love the heaters!!! Keeps the company over longer. Customer service from Yana was wonderful!! I have 8 heaters had a minor issue with one.... Quickly resolved!!! It's nice to know there are a few good companies left in the world that actually pick up the phone and deal with the public... Thanks again for the great experience... I can't wait to try other products from here...

The product was missing parts and after installed turned it on and it burnt out

The heaters will not be installed until the spring. However, the boxes came in damaged from shipping. The manufacturer agent handled the issue very well. They had me open the box and then the internal shipping carton, and everything was in good order. They would have replaced them immediately, but had me do these simple steps..........Very good communication.

We got this to use on our terrace.It arrives in a box, needing some assembly.It took 30 minutes to assemble.It comes with directions, but they are not very clear.It seems to be made ok.The housing feels solid and sturdy.To test it out we installed the proper kit to use it.We turned it on, and the remote didn't work.We had to shake it a lot.We tried new batteries and had the same issue.We would not buy this again.

Great product. But I had to return it as it did notWork for where I wanted to place it.

The media could not be loaded. East Oak has really outdone themselves with this patio heater and wall mount and I love the heat that it gives out on my patio and it keeps you warm from the elements outside and it’s built really well and I love the design and how sturdy it is and I am impressed with how much it looks and how well it works.

The media could not be loaded. Please read the description and let a professional install