ARRIS(G36-RB) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit WiFi 6 (AX3000), Approved for Comcast Xfinity, Cox, Spectrum & More, 1.2 Gbps Max Speeds - Renewed

Larger than I thought it was going to be dimensions wise, but it is exactly as ordered. After contacting my internet provider it was easy to set up the ARRIS Surfboard and within 20 minutes I was ready to go. This will help save me money because now I don't have to pay a rental fee for using their box

Once configured with my ISP, this was just what I needed. Great download speeds and reliability.

A zero would be more appropriate. The item could not be seen by Xfinity and the MAC addresses on the bottom of the unit are not valid Mac addresses. Don't waste your time and money on these refurb modems.

The modem router is not that great. Sometimes the Wi-Fi stops working for a while or until I restart it. That is very disappointing.My previos cable modem-router, a Motorola Dual Band AC1900 with DOCSIS 30, which I used for years, never did it.

As Amazon was currently out of stock on a new Arris SBG6950AC2, I decided to purchase the Amazon renewed unit for $42 less. This really wasn't much of a concern, as the Arris 950G model it replaced was a renewed unit also, and lasted many years (it still works). Plus, it comes with the same warranty, so it's all good. Installation with a Mac Mini was a snap, and I was up and running within an hour. Configuring the SBG6950 with any special settings is the same as before by going to the Arris IP address and logging in, so I immediately changed the generic password back to my old one for security purposes, and renamed the two WiFi accounts accordingly. Afterward, as I was setting my iPhone SE up with the new 5GHz WiFi network, it automatically took me to my ISP, which is WOW (100mbps service), and the new Arris MAC address was instantly registered to my account after login, which was nice, so I didn't even have to call WOW to register it as I did with the last unit. I have my office Mac and a Roku Ultra 4K in the living room connected wired via ActionTech ethernet over coax, and was pleasantly surprised at the download speed increase. With the previous modem/router, i'd get an average of about 65mbps download speed on the Roku Ultra. As soon as i reset the network on it, it jumped to 88mbps! Sweet. I also have a Roku 3 in the bedroom that's connected via wireless, so I switched its setting over to the new 5GHz network, and it connected at 50mbps, which was a huge improvement over the previous average of 20-25mbps. In addition, I have an Epson XP-6100 printer that's connected via wireless, and that's reading at 75mbps connection speed. I usually sync and backup my iPhone via WiFi to the Mac, and this process definitely seems more stable and much quicker than before. Also note that there's definitely a typo in the specs for this unit on the Amazon page, as it lists the cheaper model as having WiFi while this one doesn't...these specs should be reversed. The SBG6950 has both 2.4 and 5.0 GHz WiFi, as advertised. I downloaded the User Guide in PDF format from the Arris website afterward merely for reference. WOW also has a cable modem compatibility chart available as a download, so I recommend checking your ISP for something similar before any purchase. As the unit has been flawless for a few days now, I'm confident it'll stay that way for as long as its replacement lasted. Highly recommend this cable modem/router.

Product delivered overnight early in the morning. Already installed & working beautifully fast!! The Arris G36 connected easily and found all 17 of my connected devices! Off the bat my phone is working faster on wifi and the signal is stronger. Our newest TV is working better too! Our Gig capable Netgear Nighthawk was good, but this Arris Surfboard G36 Docsis 3.1 Cable Modem Router is converting me. Tried and failed to activate my 4th Nighthawk in 12 years the other day. This one was much easier to install and set up and so far, the admin software looks good except the app had issues on my phone so I completed it on my Windows pc laptop. It's a refurbished unit so the price was greatly reduced. Cha-ching! 😊🤑

My old router and modem couldn't keep up with todays high speed internet. Arris solves the probkem. The G36 was easy to set up and can handle the 1000mpbs flow from xfinity. Happy I made this purchase.

It works, not great, like not much range, but it works