ULTRALOQ U-Bolt Pro WiFi Smart Lock With Door Sensor, 6-in-1 Keyless Entry, Fingerprint ID, Smartphone, Auto Unlock, Deadbolt, ANSI Grade 1 Certified

Works real well. I bought 2 nos..one for front another for back.

Best smart lock that I have used. Work perfect in canadian weather condition from 30 degre to -30. Had a little issue with a parts on the lock after a year and the customer service is super quick and helpfull the send me the replacement part quickly!

El producto es de lo mejor Tuve un problema y dejó de funcionar el wifi en la cerradura Finalmente me cambiaron sin costo la misma y estoy muy contenta con ella Tiene muchas funcionalidades desde la app y en al interacción con la misma Su soporte técnico es de lo mejor una vez que los contactas, ya que te dan muy buen seguimiento De hecho podría decir que están al nivel de servicio de Apple Gracias por tan buenos productos

I’ve been using these locks on my rental property for the past few years. Recently I have even upgraded my house with them. All in all, I have 2 units of the UL1 (combined handle/deadbolt), 1 unit U-bolt Pro (fingerprint deadbolt model), and 2 units U-bolt Pro with build in WiFi. For a total of 5 units! These locks also integrate with Alexa fairly nicely, you can set them on a routine to Auto-lock at specific times or by using a voice command activated prompt (custom Alexa command) or direct interaction (Alexa lock the front door). For security reasons, it will not allow you to Auto Unlock using the Routines, which is inconvenient at times, but also understandable. The good the bad and the ugly. The good, on all the units, the mechanics of the locks seems outstanding, they feel nice and sturdy. The buttons and convenience of the units makes for a wonderful experience. When you have a problem, I have had a few, the customer service takes care of the issues in a reasonable and timely manner. The bad, now we get to the problems I’ve had. I’ve had a handle door latch break, the inner mechanism of the handle, so you cannot open the door by pushing down on the handle. Sounds simple enough, just pull up on the handle to open the door, while waiting for repair parts. However, on the UL-1 pulling up also engages the deadbolt. So kind of difficult on the timing. But as I said, the customer service sent out a new one very quickly. I’ve also had a clutch go out in the same unit, again, very quickly I had a replacement sent, and I am happy with it. I’ve also had the a deadbolt that I ordered come with a defective clutch that would fail if given time. When the deadbolt is locked electronically, the clutch doesn’t disengage, you can hear the sound difference, then when you open manually from the inside, it’s hard to turn and you can hear the motor whirl. Sometimes when you use a unit that is connected to WiFi using a Bridge, it is very slow to connect, or doesn’t connect at all, kid of annoying, but overall not to interruptive to the experience. Sometimes on the deadbolts, it takes a couple attempts with your fingertips to get the sensor to notice you are trying to get a response. The ugly, out of the 5 units I own, being an owner for about the last 5 years, I have have had 3 or 4 warranty claims. I still give an overall experience of 5 stars as the outstanding customer service and quick resolutions and great follow up communication by the manufacturer makes up for the folly. Both myself and my wife have been locked out by the deadbolt not responding to our touch, or turning a color but then not actually responding to it. So make sure you have your manufacturer recommended spare key box outside the house somewhere. Final thought, I love the product, I love the service when something does happen. I have not had an out of warranty claim on their electronics. But for the price, I just wish their warranty on the “electronics” part of the unit was for more than a year. It would be good peace of mind.

The lock was easy to install and the app is simple too. I thought I had a problem with updating the firmware, but all I did was take out a battery and put it back in and that got the update working. The customer service was there to help straight away even though it was a simple fix.