Question 1

There is no information about the cost of running this watch? Please could you provide this information as no point buying without this info.

Accepted Answer

Hi there,

Thank you so much for contacting us!

Our Moochies watches are locked to our sims/sim plans that run off the 4G EE network, as shown via this link to our website: www.moochies.com/uksims.

Hope it helps! If you have any further queries, please feel free to contact us via our website: https://moochies.com/Contact

Question 2

How big is strap? Will it fit an adult

Accepted Answer

I've just tried and mine does fit on the 2nd last hole however I wouldnt recommend for adults

Question 3

Can i use any network sim card in uk? for example, can i use id mobile network?

Accepted Answer

Hi there,

Our Moochies watches are locked to the TRANSATEL network as they already have an inbuilt SIM card installed, and you cannot change the SIM card and network provider.

Hope this helps, 
Moochies Team.

Question 4

So if I buy two, they can call each other and anyone else e.g watch to watch, watch to any phone etc? Do you get everything required with the purchase

Accepted Answer

Hi there,

Please kindly know that the Moochies can call other Moochies watches and any contact that the main administrator adds to their contact list.

Also, Moochies comes with an inbuilt SIM card from EE, so once you receive your Moochies, you only need to register to one of the available SIM plans on our website.

The reason there is now a compulsory inbuilt sim card is that this subsidises the actual cost of the watch. The new watch has a number of new software and hardware features and an improved design, making it the most advanced children's smartwatch globally. To sell this without a subsidy would mean the cost to customers upfront would be prohibitively expensive.

Another reason we opted for an inbuilt SIM is that we had a number of customers who were choosing SIM packages that were not appropriate for the device, and this was causing inconvenience for them as they had to resubscribe to different packages or choose alternate networks.

The inbuilt SIM has been tried and tested and works without any difficulties. We set the plan at a rate that uses more than the average a user uses for data and calls, as the watch is not data-heavy, nor have we found children having long conversations - they seem to use it for short bursts of calls, so the inclusive minutes does on the whole cover what most kids would use.

For more information about the SIM plans, please go to https://moochies.com/uksims.

I hope this helps.

Thanks,
Moochies Team.

ASIN	B0CCYV9Q47
Age Range Description	Kid
Band Colour	Black
Band Material Type	Silicone
Battery Capacity	730
Battery capacity	730
Best Sellers Rank	98,652 in Electronics & Photo ( See Top 100 in Electronics & Photo ) 4,101 in Smartwatches
Box Contents	Moochies Connect Watch, Moochies Strap, Moochies Charge Cable, Moochies User Manual
Brand Name	Moochies
Case Material Type	Resin
Cellular Technology	4G
Clasp Type	Tang Buckle
Closure Type	Buckle
Colour	Black / Yellow
Communication Feature	Cellular, Wi-Fi, Text Messaging
Compatible Devices	Laptop, Smartphone, Tablet
Compatible Phone Models	Android Devices, iOS Devices
Connectivity Technology	Cellular, Wi-Fi
Connectivity technology	Cellular , Wi-Fi
Controller Type	Smartphone
Country of Origin	China
Customer Reviews	1.0 out of 5 stars 1 Review
Display Type	LCD
GPS Geotagging Functionality	Built-in GPS
Human Interface Input	Touchscreen
Item Dimensions D x W x H	245D x 16W x 44H millimetres
Item Weight	0.25 Kilograms
Manufacturer	Moochies
Memory Storage Capacity	512 MB
Memory storage capacity	512 MB
Model Name	HASBRO CONNECT TRANSFORMERS
Model Number	HAS-CCT-TFRM-BNDL
Operating System	Android, ios
Operating system	Android, ios
Product Features	SOS Button, Text Messaging, Time Display, Video Call, Voice Call
RAM Memory Installed	512 MB
Resolution	128 x 128
Screen Size	1.7 Inches
Shape	Rectangular
Sim Card Size	eSIM
Special feature	SOS Button, Text Messaging, Time Display, Video Call, Voice Call
Style Name	Moochies Connect - Transformers
Supported Application	Alarm, Camera, Fitness Tracker, GPS, Time Display
Supported Satellite Navigation System	GPS
Target Audience	Unisex Youth
Unit Count	1.0 count
Warranty Type	12 Months
Water Resistance Depth	0.33 Feet
Water Resistance Level	Waterproof
Waterproof Rating	IP67
Wearable Computer Type	Smart Watch
Wireless Compability	802.11ac
Wireless Provider	Go Mobile, du
Wireless communication standard	802.11ac

Moochies Hasbro Transformers Connect Bundle, All-In-One 4G Smartwatch Phone for Kids, Video/Voice Calling, Messages, GPS, Camera, Parental Control, SOS Alerts, Safe Zones, Subscription Required

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