Apex 700

Leaks water. Calling Portacool results in being on hold and then disconnection. Avoid this product and company.

I like the cooling of the Apex 700. It's also much quieter than my old evaporative cooler. I also like the fact that the intake and cooling vent are both on the front - which means it can be put in a corner without worrying about airflow. The hose intake is also on the back of the unit and out of the way.The unit is WiFi/app controllable, and can send status notifications to your phone. It was giving me some erroneous complaints about potential for overfilling for a few days, but those have gone away.The issue I've had with it - and almost sent it back over - is that it was leaking a significant amount of water. When I diagnosed the problem, I found that the cover for the evaporative media touches the media. When water gets to the front of the media, it wicks on over to that cover, then the path of least resistance for that water is to channel out of the unit and down onto the ground (or in my case, my patio's concrete slab).I don't know why the designers thought it was a good idea to have that front cover touch the cooling media that can have water on it, and not provide a path of least resistance for the water to wick back down into the unit rather than out onto the ground.Removing the cover over the evaporative media fixes the problem, but I think it would also work to space the cover out so it doesn't touch the media, cut the cover back, or add some kind of lip that extends down from the bottom of the grille that would wick the water down that way and back into the reservoir rather than out and onto the ground.