Dolphin Nautilus CC Plus Robotic Pool [Vacuum] Cleaner with Wi-Fi – Pool Cleaning from Anywhere, Anytime - Ideal for In-Ground Swimming Pools up to 50 Feet – Easy to Clean Top Load Filters

After reading literally hundreds of reviews, I purchased a cordless pool cleaner - it got 35 five star reviews on Amazon and none less than that! I was impressed. I turned off the pump so it wouldn't get stuck on the (raised) drain. It got stuck. It got stuck on the stairs as well. In both cases, it got free after some effort. The problem with these cordless cleaners is that they are power limited because of the battery and freeing itself gobbles up energy. The cleaner also struggled to get up the walls. Plan B was to purchase the Dolphin Nautilus CC Plus with WiFi, based on the reviews. In choosing a cleaner I considered the size and shape of my pool because it became clear to me from the reviews that one size doesn't fit all, i.e., a great cleaner for one pool might be terrible for another. I have a lap pool that measures 45 x 7.5 feet, is about four feet deep throughout, and has stairs on one end. I have used the Nautilus CC Plus three times. My pool doesn't get a lot of leaves or debris so I don't need a large basket. The provided baskets are more than ample. My biggest problem is the junk that collects at the waterline so I had hopes that this robot would be helpful. The Frequently Asked Questions, included in the documentations, answered the question, "Does my Dolphin clean the waterline? Answer: The cleaner is designed to climb the walls, but does not reach the waterline". See attached video. This does exactly what I need it to do. Obviously, they need to hire a better marketing person. This robot does not get stuck over the raised drain with the pump running and drawing water from the pool. It climbs the steps (seems to love them) but will occasionally get stuck on a step or in a corner, but it releases itself, and because this is tethered you don't have to worry about draining a battery. It also has considerable power and thrust for climbing the walls and stairs due to it drawing current from the power supply. My only concern is the wear and tear on the paddles/fins, whatever, when it gets stuck as sometimes they keep spinning against my PebbleSheen surface before releasing. Time will tell. I have not been able to pair it with either my iPhone or iPad but I have contacted the company in hopes that they can solve the problem. If not, this is not a game changer for me. Finally, just put it in the water and walk away. I found myself getting stressed and yelling at it, "Why are you attacking the stairs? You haven't touched the other end of the pool? Why do you keep going over the same area?" I thought that this was supposed to be smart and map out the pool but it didn't appear to be doing anything intelligent. I finally went away and when I came back it had covered the whole pool and picked up everything. The robot does not have a memory so every cleaning is a new experience, like a goldfish doing a swim around the fishbowl and forgetting the last pass. Cleaning the filters is a breeze. See the photo of the debris that it picked up on its first use. You can spend a lot more for a pool robot but at this price I highly recommend this cleaner. Update: I have now had this robot for a while and am still very happy with it. The customer service has been excellent. After a few emails back and forth about the WiFi not working they decided to send a new power supply. That fixed the problem. With the Dolphin app on your phone you can turn the robot on and off and schedule it to clean every day or two other options. Unfortunately, you cannot control the robot. This would be useful as it did get stuck a couple of times, and rather than wait for it to free itself (it was taking a long time on the raised drain or step) I decided to free it manually. Perhaps in the future they might add more capability to the app so you could get the robot free without having to intervene manually. I would love to be able to tell it to reverse when it headed to my steps. In conclusion, I stand by my recommendation about the efficacy of the robot and now can add that they have great customer service. Update 7/24/24. The customer service person suggested that I moved the floats closer to the robot, which might alleviate the robot getting stuck on the stairs. I moved the closest one and this seems to have helped. I just purchased pleated filters, which are for finer debris and not included when you buy the robot. I was skeptical but I thought that I would try them. I first cleaned the pool with the filters that are supplied. Immediately afterwards I put the pleated filters in for another cleaning cycle. They picked up really fine material that the standard filter missed. When I rinsed the pleated filter it looked like mud was coming out of them. So these really work. I would not recommend using them without using the coarser filters first because some large particles get stuck in the pleats and not all of them will rinse out easily with a hose so you have to manually separate the pleat to get them out. That being said, there were only a few of these particles so it was no big deal. The robot continues to work very well. I always remove it from the pool when done as I've read that the robot and cable will deteriorate faster if you leave it in the water, however that's for a very long period of time so it's up to you if you want to leave it in the pool and have it come on a particular schedule. Update: June 5, 2025. There was a lot of debris in the pool when it was opened this season. The CC Plus did a great job but keep in mind that if there is a lot of debris you need to empty it more often, i.e., don't let it run the full two hours. After several cleaning cycles I was able to run it the full time. One thing that is aggravating is recoiling the hose. It has a mind of its own. If you start to coil it clockwise it's OK for one or two coils but then it decides it doesn't want to go in that direction anymore. Grrrrr. If anyone has any suggestions I would appreciate it.

It really cleans well and has a good reach too. Able to navigate our odd shaped pool and even cleans the sides though it is quite random in how it goes about cleaning. It’s easy to wash the filters and operate the machine. Highly recommended.

I picked this up when our polaris pool cleaner died. That cleaner was perfect for 4 seasons until it failed...not good enough for an expensive device. I thought I would try this one...the CC plus... and it was on sale so that was a bonus. The first time I put it in the water I did not correctly close one of the filter baskets and the propeller was getting jammed with leaves and it obviously did not clean the pool. After I fixed it and cleared the propeller I tried again and it worked extremely well! Other reviewers have said it does not climb walls. In fact it does. It also will move horizontally across the wall and clean the scum from the waterline. The cord does not seem to tangle after 5 cleanings (the polaris was annoying for that and always turned the same way). We have a large (41x25) irregular pool in the forest surrounded by trees and the pool needs a vacuum just about every day or two at the least. The 30 month warranty is better than competition...I am hoping for 8 years+.

Where do I begin? I bought this from Amazon back in 2023. It worked perfectly until it stopped climbing the walls of the pool. Before I sent it out to Maytronic's authorized repaid center, under warranty to fix, I bought a back up. That was on March 23, 2025. 11 months after the first purchase. Upon receiving the new one, I sent the first one out for repair. It took 5 weeks to get it back! Has I not bought the second one as a "backup" my pool here in the Las Vegas summer heat would have been infested with algae! It took over 9 times to get the product to connect to the same wifi (2.4mhz) as the first one. Which was very frustrating. I placed it in the pool, and it worked fine an "climbed the pool walls" to do it's job as advertised. The first one was returned from repair and I noticed it looked the same as when I sent it. The guide wheels looked "used" as when I sent it. I casually dismissed the notion thinking it was "repaired" to its original working condition. Fast forward to September 18th. The back up (newest Dolphin) just stopped working. After 5 back and forth emails and phone calls, Maytronic finally agrees to issue a warrant RMA for repair. So, shipping cost for a second Maytronic dolphin was one me. Now I was out an extra $123.89 for TWO failed Doplhins plus the cost of over $1,845.00 for buying them. The back up only worked for less than 4 months in the pool! I place the original (repaired) Dolphin in the pool and the wifi hooked up immediately! BUT it would NOT climb the walls which was why it was sent in for repair! Unbelievable! Needless to say, it gets worse. The back up Dolphin gets sent again the their authorized facility and after the repair, and numerous calls to Maytronic's 3rd party call center in the Philippines, agrees to send a "prepaid" return label, the RMA and ship directly to Duluth Headquarters for repair. Meanwhile I have NO Dolphin in my pool and the algae grows. My back up plan failed miserably when I trusted their product! Now fast forward to October. I was promised another "prepaid label" to fix the wall climbing problem that wasn't fixed in the second repair!!! During this process (5 weeks now) Maytronics sends me an email. See below: Dear James Bxxxxxxxxxx, Thank you for contacting Maytronics Customer Care. I have confirmed that your Replacement Dolphin order has been shipped. Your tracking number is (797663863661) with the carrier FedEx. Please allow 3-5 business days for your Dolphin to be delivered with Ground shipping. If your Dolphin tracking shows delivered, but you have yet to receive it, please check with your neighbors to ensure it was not accidentally delivered to them. Please follow this link (https://www.fedex.com/en-us/tracking.html) and search the tracking number above to track your Dolphin. After receiving your Dolphin, please follow this link (https://registration.maytronics.com/) to register your Dolphin manufacturing warranty. If you have any concerns or need further assistance, please contact us via LIVE CHAT Monday through Friday, 8 AM – 5:30 PM EST, for faster service. Follow this link [https://www.maytronics.com/en-us/support.html] and click “Chat With Us” or “Contact Us” for email support at the bottom of the support page. Best Regards, John A. Customer Care Team Turns out that this items is being sent to Duluth by A DIFFERENT customer not my return replacement! Unreal! Si, now I have a missing Dolphin, and email after the first warranty RMA was issued, asking my to prove the purchase receipt. Thankfully, Amazon order history was able to show "proof of purchase". So ask yourself, how did they loose the original receipt and approve a warranty (RMA issued) ? Just to recap as of today the Dolphin sent in TWICE for repair so it can clean the walls of my pool is still not working and I am waiting for the RMA< Prepaid Label! The missing Dolphin sent to Maytronics Duluth location is still missing!!! 3 unanswered emails with notice of purchase sent, I have heard ZERO from this company! Would I recommend this product? Sure if you buy 3 for continuous back ups you might be ok. Will update this saga as in develops. UN pleased customer for sure! $2,000 later and still NO working product in my pool! Not to mention the added $386.00 of additional algae liquids I had to buy to keep the pool from turning swamp green.

I don't normal do reviews, but this product is needs one. I bought this in May 2023 and used it from June-September for 3 months. It was working fine, it did not clean the pool well but it did the job. This year, we used it for two weeks at the end of May. Suddenly stop working. I followed the instructions on the website to ensure it was clean, no debris. I reset the Vacuum, still not working. I'm disappointed in a few things. The cost, it was very expensive and they are suppose to last for 5-8 years, this lasted 4 months. The customer service is not great. No one local to fix it and no one local you can send it to. please consider this when buying this vacuum, it does not last and if anything breaks down there is no help to fix it.