eufy Security Smart Lock FamiLock S3 Max with Palm Vein Recognition

he eufy Security Smart Lock FamiLock S3 Max is an excellent upgrade for home security and convenience. The palm vein recognition works quickly and accurately, making it easy to unlock the door without carrying keys or using a phone.nstallation was straightforward, and the lock feels solid and well-built. I love the added security features and the convenience of being able to manage access easily. This is a great choice for anyone looking for a secure, high-tech smart lock with excellent connectivity.

The eufy security smart lock s3 max is a game changer for our home security and entry door lock. It was extremely easy to set up straight out of the box. Came with all the tools and hardware needed. Looks durable, stylish, and versatile. I can use palm vein recognition which I have never heard of before till using eufy. This system is very accurate and uses biometric data to analyze my palm and open/unlock the front door. Super cool and unique. The other option to be unlock is also using a 4 digit pin that you can easily set up or the old school way if using a key. It is wifi enabled so connecting to the app is seamless once you make a user name and profile. Allows for custom configuration to your liking which is a plus. I.e. loitering alert, AI interface and recognition, and other neat features. If you have the eufy hub like I do, makes it even simpler to store videos and seamlessly connect. The camera is 2k and very crisp and clear. It also allows for getting a live preview of who's outside directly on the backside of the lock which is unique without having to open the door. 2 way communication is built in as well. Awesome set up that is very easy to use. Customize the chimes as well with the integrated door bell. Super easy to spot at night as the keypad lights up and so does the door bell light. Night camera activates and records flawlessly at night as well. All in all, I'm a big fan of all eufy products and this seamlessly integrated to my eufy ecosystem. I can also link it with Alexa and Google which is a plus. It's apple home capable but I have not tried since I don't use the apple ecosystem. No issue on the noise level and most definitely well worth the value.

The eufy Security Smart Lock FamiLock S3 Max was very easy to install, and I really like the smart technology built into this lock. I absolutely love the screen and the motion recording feature, it adds an extra level of convenience and security. The palm identification feature is extremely useful and works great. I haven’t tried the code access feature yet, but so far, my overall experience has been excellent. Definitely a great smart lock, and I highly recommend it!

I am a big eufy user. I own several eufy products: the cameras, the doorbell, the motion sensor, and the HomeBase 3. I expected the Familock would integrate flawlessly, just like my existing devices. I read the negative reviews, but I assumed those customers received defective units. That assumption turned out to be a major mistake. Installation Was Easy, Operation Is Not Actually putting the lock on the door was easy. The instructions were good, and it went on just fine. The real headache started the minute I connected it to the HomeBase. Literally the next day, the lock just disappeared, it was offline in the app. I thought maybe my whole HomeBase died, but nope! Every other product, the doorbell right next to the lock, the cameras, was working perfectly. I had to close the app and reopen it three times before the lock decided to come back online. I hoped it was just a fluke, but I was wrong. This happens all the time now. The connection is totally unstable, and I constantly have to mess with the app just to see if my door is locked. The Missing Matter/HomeKit Feature Another huge issue is the advertised compatibility. The product description clearly states it supports Matter and Apple Home connectivity. This is misleading. I have repeatedly attempted to connect it to HomeKit, and the app constantly returns an error message: "the camera cannot connect to matter at this moment." The promised integration is completely unavailable. The Failure of Remote Access (And Value) The entire point of buying a Wi-Fi connected smart lock is to have reliable remote access—to check the status or unlock the door when you are away from home. Because this lock constantly drops its connection, that functionality is nonexistent. I cannot rely on this device when I need it most. Instead of getting a modern, convenient smart lock, I feel like I paid a huge sum of money for a completely unreliable product that barely functions better than a basic In summary: The setup was easy, but the lock constantly drops its connection, making remote access impossible, and the Matter/Apple Home feature is falsely advertised. This product simply does not deliver the basic features expected of a smart lock. Save your money and look somewhere else.

This product turned out to be ***really impressive**** and great! It's a unique marvel of multiple products in one device: smart lock with keypad, palm reading, physical key, connected doorbell, digital peephole AND security camera with AI. If you struggle to record your hands, I have a suggestion. See video (uploaded low res for privacy). Start with your fingers on the sensor at the same angle of the palm reader (top of device) and slowly raise your hand while keeping the same angle vs the reader. At some point it will register/recognize it. This process became super simple for the whole family to register all hands. At the location it recognizes the palm you can then make a mark on the door frame with a pencil to help you remember the exact location and angle to use next time. Simple and easy. Also, I read information on the product page, and some reviews likely repeating the page info, that you cannot duplicate the keys "for security reasons". ***BUT*** it turns out you can copy the keys as I did at the local hardware store, nothing different to other keys out there. This may seem like an issue but for us it was crucial to have the reassurance that we can each have a physical key to open the lock in an emergency if the battery or motor fails (it hasn't). So yes you can easily copy the keys (they include 2 with the device). The smart notifications detecting people at the door and recordings you can watch from anywhere and the autolock, state update and temporal passwords are already worth the price. On my first review, I was distressed that it required calling customer support to get the round faceplate to install on the door and that the customer support was not easy to reach. However customer support did reach out and did all they could to help me get the round faceplates quickly. Kudos to the eufy team! I encourage eufy to improve the product and communication in a number ow ways to make it even more awesome: Have better information on keys being able to be duplicated if needed, nothing to fear as every other similar lock out there will let you do that and this is an asset that could turn customers away fearing only 2 keys are included. Also, try to include all the right hardware in the box to avoid the issue of extra calls. Finally better support training to resolve and escalate things quickly. Overall, a great impressive product and team and I look forward to keeping using this device and learning more about the ways Eufy innovates in this space.

Update: I got it November 24 and the faceplate stopped working January 19th. Leaving as usual and couldn't press the button on the keypad to lock, no lights, no sign of camera working, don't thing the interior screen would either. Doorbell did work, as did app access to lock and unlock. No warning. I remember the battery being around 50%, it had been around 45-50 degrees overnight but lock is fairly protected. Removed the battery to charge it, on the AAA's it works a lot like it had been, auto-locks and app can lock/unlock it. except doorbell just says "main battery low" when pressed. Put the main battery back in, and everything works again. Unsure whether it was simply the removal/replacement or it actually needed charging. Neither would be great. Guess we'll see in 2 more months. And the AAA's dropped about a third in the couple hours without the main battery. Otherwise I had just been raving about it, good camera with access to past events without subscription. Palm often works as soon as a put my hand up--but sometimes have to move my hand a bit. Original review: I do like it quite a lot, it's great that it does 3 jobs at once: electronic lock, video doorbell, security camera--and it seems to do them all well. It's pretty fast, seems well built, and it does a great job of knowing when the door is closed to auto lock (many others have janky add-on contact sensors/magnets, pretty sure this uses the camera and local AI instead). Also, it was unclear from reviews I'd watched but this DOES HAVE local storage for recordings (and it lets you download to your phone), so it does NOT need an extra Eufy hub to store the video! There are a couple negatives however: very little adjustment range on installing which left a sliver of the door hole visible on the side of my installation, some kind of extra gasket or a little more adjustment range on the deadbolt alignment would be great; the key is very nonstandard so many report it's hard to get duplicated--however given the backup battery plus externally accessible charge port maybe people should rethink how much they need a key; the range/sensitivity setting for the people detection doesn't do that much in a condo/public courtyard setting--I would love to have something like ability to categorize loitering detection at a higher level of alert than a passerby... and also if it wouldn't report me using the lock as loitering! Overall though it does all three things pretty darn well and I'm glad I bought it, installation was easy, the vein scanning seems to work pretty well and the auto locking feature is great.

very easy to use and connected with no problems. I don’t typically use the palm recognition as it’s easier for me to just type my code or unlock from my phone. besides some green residue from the pollen, it’s held up great in all sorts of northeast weather (snow, rain, cold, hot). battery life is pretty good although takes a very long time to charge when it does need to be charged. I love the notifications and how it determines if there’s motion or if there’s a human. you can also change the sensitivity if it’s recognizing too much or not enough motion

So far we love this lock! The physical installation was pretty easy. We had some issues connecting to the app. The issue was that we had to connect to the 2.4ghz wireless, which isn't unusual for devices. Then it wouldn't connect to Bluetooth. I pulled the battery out for about a minute and that resolved that issue. Overall, really great. The app has worked wonderfully so far and I am Soooo happy to not have to pay a monthly fee.

very easy to setup and it has so far been a great experience using after changing from another devise model

Buy it

It's great. I sucked at installing it but if I had ever fiddled with a doorknob before it would have been easier

Its nice and has all the key features such as the video camera, doorbell & passcode. If you forget to recharge or run out of battery you can use a key to unlock as well.

J'adore je recommande fortement a tout ceux qui veulent la sécurité de leur foyer facile d'installation bonne application bonne qualité d'image et bonne connectivité! La vision de nuit ma surpris !