roborock Q7 M5 Robot Vacuum and Mop Combo, 10,000Pa HyperForce Suction, Robotic Vacuum Cleaner, Dual Anti-Tangle System, APP-Controlled Mopping, LiDAR Navigation, for Pet Hair and Carpet, Black

I recently replaced my Roborock S5 with this one when the S5 died. This version genuinely impresses me. It is quieter than the S5, even on Max; has better pickup; has a better designed side brush and dustbin (top mount of filter minimizes the filter dirtying, but makes emptying it a little more awkward); and it has a mopping function that is actually useful. I have to mop a lot less now. The sound it makes also is much less annoying, so I don't mind having it run while I am home anymore. I mop a lot because I have two old Yorkies who are about to pass away, and they're frequently leaving bladder, stomach and or bowel contents on the floor. I also have a cat who thinks it's fun to pee in the cat box and poop next to it. As long as you don't tell it to clean up a pet mess that should be picked up or wiped up instead, it is very useful for helping to clean up pet messes once the pee or puke has been sopped and wiped up, or the poop has been picked up. When I need it to clean up the remnants of messes like that, I use 3% hydrogen peroxide in the water tank instead of water. It cleans, disinfects and doesn't harm the S7. If you have old, sick and/or clueless pets and they make significant messes it might encounter while you are not available then you will either need to lock them up while it runs and check for messes first, or get one that can avoid pet messes. That is the only drawback I see this machine having. The software is excellent. I was able to have it map the house and then easily and quickly correct the "rooms" layout it had concluded were in play. They weren't far off, either. I have it set to vacuum automatically in Balanced mode every week day, and do a deep mopping of the house every weekend day, a few hours after it vacuums the house at max. The level of configurability is top notch. Can't believe how well it mops. Stuff I would have had to pull out the mop for before, it can and does handle for me. Dried up pet puke, dried spills, even dried spills that have managed to collect a lot of dirt because they're sticky from sugar. I only have to pull out the mop once a week now, instead of up to 3x a day. When I'm cleaning the remnants of a pet mess that is oily, such as wiped up urine, I put down some dish soap on that spot on the ground and then let the machine spread it around while it mops to get rid of the oily residue. Until I cleaned up all the power cables on the floor, it had a tendency to get stuck on them while mopping. While it always found a way to get out of being stuck, this caused it to make puddles of dirty mop water that later dried up and left spots that I had to have it go back and mop up. Solution: make sure it can't get caught on power cables! That was my fault, so all I can say here is that I'm impressed that it can get itself un-stuck each time. This makes my life much easier, in multiple ways. I don't have to vacuum anymore. I only mop a fraction as much as I was doing before. And I can breathe better because the vacuum picks up better than before and the mop actually does clean the floor. Every time I have washed the mop pad it has created muddy water in the sink while I'm scrubbing soap into it. So far only one of those times has involved a pet mess that should have been picked up before it ran, so I know the "muddy water" results from fine dust and dirt that is on the floor that can't just be vacuumed up. The mop feature cleans a lot of fine dust off the floor, and that really helps me breathe better. I have what one doctor called "hypersensitive lungs", and dust makes me cough a lot. This isn't cheap, but it's worth the cost if you need to keep your house much cleaner than otherwise with a minimum of work on your part. Yes, you have to clean the mop pad every 1-2x it mops, but this takes about 3 minutes. I pop it in the sink, give it a few drops of dish soap or a few pumps of hand soap, and throw in an inch of hot water. Scrub it against itself until the water is good and muddy, and then drain and repeat the scrub against itself in fresh water without more soap. It will dirty that somewhat as well, and then be clean. Battery life is enough to vacuum my whole house on Max and then deep-mop it at maximum agitation as well, and still be around 56% battery. (My house is a little smaller than average.) The water tank can clean my entire house in one go on a standard vacuum and mop run with max water drip, but deep mopping is best done a room at a time with a tank check after each. I also have a female family member with very long hair who lives in this house. The brush is almost immune to getting wrapped up in her hair. Her hair was absolutely killing the S5's brush roll; I would have to clean it about once a week, and it wasn't always easy. I have had to spend maybe a few seconds once removing her hair with the new roll, and without even checking until a month after buying it. Even then it was only a few strands. Impressive. All in all, very pleased. This is a critical and very necessary appliance in my house, both because it lets me spend more time on my business instead of cleaning, and because it cleans well enough to make it much easier to breathe. This should definitely be at least one of your top two or three options. My research showed that there were only one, maybe two other vacuum systems that were worth considering as of this review. Given how crowded the market is, that's impressive. I'm very happy with my choice, and I will not be looking back.

Unboxed it today and got it cleaning the main part of the house after just charging it to 51%. I am still having trouble believing how good it is, especially in cleaning up clumps of pet hair all over the place. We have multiple dogs and cats who shed constantly and copiously, and I have black floors to boot (pro tip: pets and black floors are a bad combination). In addition, the beasts keep tracking in mud/dirt from the backyard and leave muddy (when raining) and dusty (when dry) paw marks all over the place. So I set out to see how the S7 would deal with the worst of it. I decided to not manually vacuum first because I wanted to stress-test it with a week's worth of pet hair clumped all over the place along with a filthy floor. I installed the Roborock app on an Android tablet (with no Google account on it, got the app off apkpure, natch), created a Roborock account, and used the app to connect the robot to my Wifi and install a firmware update which was available. I then filled the water reservoir and snapped on the mop attachment with the mop cloth on it. Then as soon as the charge level hit 51% I pressed the "Clean" button in the app and waited to see how the robot would tackle the very unclean floor. The S7 was totally up to the challenge, and right out of the dock it left a strip of unbelievably clean floor. Now I wish I had taken photographs, because this thing just went gangbusters on all the clumps of hair and dust on the floor and I'm still pleasantly shocked by how good a job it did. The area mapping algorithm is pretty efficient and effective - it divided up non-rectilinear areas into blocks of rectangles, and after systematically cleaning the rectangular area it went to clean the irregularly shaped areas (of which my house has many; I think the architect hated 90-degree angles and liked conic sections). As the robot moves about doing its business, the app shows real-time progress of the robot's movement as well as new areas of the map appearing - if you've played an RPG computer game, the map update as the LIDAR refines the map and shows new areas is very like how games like Baldur's Gate, Diablo, etc uncover new areas of the map as you explore them. It did most of the main area in 34 minutes, using up 32% of charge. Just as it negotiated the tall bumpy threshold into one of the bedrooms, it decided it needed to return to the dock for charging. Now, that threshold between the bedroom and the main area is quite large, and I was expecting that I'd need to go help the robot back into the main area so it could go dock itself, but after a few seconds I heard it trundling back in and it headed straight to the dock and plugged itself in to charge. At this point I plucked it off the dock to see exactly how much trouble it had gotten itself into with all the pet hair it had sucked up so far. I expected that the roller would be wound solid with pet hair and that I'd need a session with scissors and patience. It was not needed - the roller was completely clean, and most of the pet hair it had sucked up was in the dust bin. One compressed clump of pet hair was up against a wall, but I think it got dislodged there as the robot cleaned the floor at the wall junction. The dustbin itself could be designed a bit better because it has a couple of baffles across the top of it (under a removable filter) which make it a little difficult to empty the dustbin of pet hair - I had to pick out clumps with my fingers and pitch them in a dustbin. No biggie, though. I then checked the state of the mop cloth to see whether the cleaned-up pet hair was felted to the cloth, and again I was impressed by how little pet hair was actually on the mop cloth; I expected lots but found almost none, which was further proof that the robot had vacuumed up whatever it encountered. The water reservoir was about half empty. Sound-wise, the robot is not that noisy when cleaning - to me it seems to be less noisy than a regular non-robotic vacuum cleaner. The robot is currently resting (charging) and I've refilled the water reservoir. Can't wait to see how the algorithm handles cleaning when it has to resume cleaning where it left off. One thing I have to mention: since Roborock is a Chinese company I had some privacy concerns regarding house maps etc (remember the Roomba scandal from a few years ago?) which remain to be assuaged, but the company's product page for the S7 MaxV Ultra (the S7's bigger better brother) states that they have privacy certifications from a well-known German arbiter whose name escapes me at the moment, so perhaps this is not going to be a problem after all. All in all, I am VERY impressed by this thing and will definitely be buying the AutoDock for it. Next year, I'll buy its bigger brother the S7 MaxV Ultra (with double the suction power, and a snazzy self-cleaning AutoDock) when I have some money to drop on it.

I am giving this 4 stars because of occasional network drops and its ability to get stuck underneath furniture. Given this, their customer support is excellent. Overall a very good product. Read on for gory details... I bought this unit a couple of months ago. For the first two weeks, it worked just fine. Then one day it started up and showed a “New environment detected” message, which forced it to begin a brand‑new map. I already had a complete map with no‑go zones set up, so I wasn’t thrilled to see it forget everything for no clear reason. I tried reloading my saved map, but it still insisted the environment was new. So I removed the device from the app, rebooted it, and added it again. At that point the original map was gone—which I expected—but the problems continued. Next came repeated “LIDAR blocked” errors. I cleaned the sensors thoroughly, but the unit would still stall during mapping and just sit in the middle of my studio. The space is about 850 sq ft and fairly simple, so nothing unusual there. After several attempts (and a few videos documenting the issue), I reached out to Roborock support. They escalated me to Tier II right away. I explained the situation, sent the videos, and they responded quickly. They agreed the unit needed to be replaced. They covered the shipping, I sent the defective unit back, and they shipped me a replacement. The new unit works perfectly. So, credit where it’s due—Roborock’s customer support was excellent. I’m pretty sure the original unit had a faulty LIDAR sensor. One tip for anyone buying this or any Roborock model: Let it complete its first mapping and cleaning run, then immediately go into the map and set up your no‑go zones. These robots have a talent for “going off‑road,” especially under furniture or anywhere with lots of cords. Adding no‑go zones around those trouble spots will save you a lot of frustration. Otherwise, the robot seems almost determined to find the worst possible places to get stuck. Also, take some time to go through the App. There are a lot of bells and whistles. Use what you think works best for your situation.

Updated review - after interacting with the company I am making this a 1 star review from 5 start. After only 10 months, the robot entirely failed. Completely non-working. I contacted the company for warranty replacement and immediately began having issues. The company dragged me first through a week-long, slow back and forth question process asking me questions like "are you sure you plugged it in?". After finally determining the product required replacement, they immediately got weird. First they said I would have to pay to ship the robot back to them (despite it clearly being a manufacturing defect that it had failed so quickly after purchase, especially considering the excellent care/condition I kept the robot in) . Then they said "it may or may not be covered under warranty". It was clear they didn't want to honor the warranty. Then they sent me messages quibbling about how old my machine was, basically saying it might be too old. This is despite the $650 machine only being 10 months old, which is not old at all. We all expect a $650 machine to last longer than 10 months. Finally, they say "they will check it out" but were still very evasive about the warranty and clearly not wanting to honor it. So I sent them my machine, which was clean, with fresh parts, and in great condition other than not turning on. Today, I got a shipment back from them. See attached picture. They sent me back somebody else's used machine as a replacement. The machine came in a sloppily packaged box that showed no care in packaging. The machine itself is covered in somebody else's dirt, completely filthy, covered in dents/scratches, and the parts are worn out and needing replacement. I have contacted the company and asked them to immediately resolve this disgrace. Providing me a machine in this poor of condition is likely a violation of warranty law, since they have provided me back something worse than I sent them. Shame on roborock. I will never purchase from this company again. This shows no professionalism or customer care of the company. Do not buy this company. Their customer service is awful and they will not honor the warranty. Previous review (before this vacuum broke after only 10 months and I had to interact with the company): I've had this machine for 6 months now with zero issues. I run it 1-2/x per day so at this point, it's had hundreds of run cycles. I'll tell you upfront - I have all hardwood floors with some small kitchen and bathroom rugs. So I don't know how this works on carpet. I also have no stairs, so I don't know about stairs. I have 2 dogs who shed and track dirt everywhere. I've owned robot vacuums for about 15 years now, ever since they started coming out. Over the years I've owned roombas, eufy, neato, and roborock. This is my favorite robot vacuum yet and I've been very pleased with it. As with all robot vacuums, you have to pick your floor up or it will get stuck on things. I purchased this on a Black Friday sale and got a great price - I recommend waiting for a good sale. Pros: -Has great, systematic navigation that makes cleaning time very fast. I have about 800 sq ft and it can vacuum in 30 minutes and mop in deep mode in 45 minutes. Also much better than previous robots I've owned. -Good obstacle detection for furniture, it is very good at not running into things. Much better than my previous robots. -Mop is a very nice feature. I like it a lot and my floors feel much cleaner with it. I use the Roborock mopping solution. I find it gives a better clean. You need very little per tank, so a bottle lasts forever. The mop is like a swiffer, so don't expect deep cleaning. I use the mop function every day so the dirt never builds up, and it works just fine. Mop deposits very little water, so dry time is fast. Huge plus since I have dogs, I don't have to worry about them running through water and making a mess. I can run this with my dogs present without issue. I would buy the extra mop pads online so you can always have clean ones. I swap the mop pad for a clean one every day. -Vacuum works pretty well. Picks up most things on my hardwood floors, but I can still feel a small amount left behind. If you turn the mop on with the vacuum, everything feels picked up to me (very clean floors!). -Better at not getting stuck on kitchen/bath rugs than my other robots, but can happen occasionally. Maybe 1 out of every 10 cleans I find it gets stuck on them. -Great battery life. One vacuum runs takes about 25% of the battery for my 800 sq. ft.. This is really nice, because I can run it multiple times per day (every time I leave the house) to always have clean floors. -App works just fine. I like it having it though because I can set it to vacuum before I leave and then turn the "deep mop mode" on while I'm running errands, so it's nicely mopped when I return. Cons: -I wish the height were less (lower profile). It is too tall to get under my dresser and coffee table, which my other robots were able to do with no problem. -Cannot detect cords or other very low profile obstacles. All robots have this problem. Pick up your floors before running. -App is very slow to load. -Vacuum leaves small, but negligible amount behind. I find this comparable to other robots, so for me it's not a big issue - just what I expect from a robot. Mop takes care of what is left, so it's no problem. -The washable filters aren't so great as in they're not really washable. They take days to dry once you wash them, so unless you are cycling between another dry filter, that's a big inconvenience. I've also had several filters mold after washing them, making them unusable again. For me, I've stopped washing them for these reasons and just treat them as disposable. -When you run the vacuum with the mop, a little water does get in the vacuum brush area. This causes some dirt to accumulate (muddy-esque) on some of the parts. I wipe it down when I replace the mop head to prevent accumulation, so it is something you have to take care of. Unknown: -I can't comment on customer service, because I've never had to use them. I guess that's good because nothing has broken! -I don't have stairs so I can't comment on that. In my experience, most robots need a block set up to prevent cliff drops even if they advertise at being able to avoid stairs, so I would assume this is the same. -I don't have thick carpeting. Most robot vacuums don't have enough suction for thick carpeting so a regular vacuum is needed, while using this for "surface" cleaning.

I have roborock E4, it has been running strong for about 4 years. It clean every spot. Bought Q5, thought it could be better but not. Now, I have this Q7, this is a solid upgrade. The app Q7 has many new features that I would like to add in E4, such as x2 round clean etc. It seems the Q7 starts each time to run a quick scan floor map, anyway, it cleans every spot on my house including the carpet and hardwood floor as E4 or better. Not try the mop yet bc mix flooring. The little device also perfect to clean under beds area. Everyday, I see my floor is clean without extra my effort after hard-work home. Amazing! Worth every penny spend on this brand! Highly recommended.

Her name is Loba in our household, and she is my lifesaver. My sister & I even purchased one for my mom because it saves so much time everyday and picks up everything my broom won’t. Dog hair, cat hair, cat litter you name it. She has no trouble with any of it. I don’t have any rugs and I only use her on our hardwood floors so I don’t know how well she does on carpet or rugs. I vacuum every single day & mop 2-3 times a week with her and she yields some beautiful clean floors. Yes it is a drag behind mop but I honestly can’t tell a difference between when I use my bucket and mop and when I use her to mop. It feels clean under my feet and there is no residue or streaks. My toddlers feet are finally clean at the end of the day which they were turning dark brown/black before because I couldn’t keep up with the mopping schedule of the house. That’s all one can hope for. I am on a tight budget right now so I don’t use the floor cleaner solution from Roborock. I’ve heard that causes mold buildup anyways. Instead I -only- use lukewarm water in the tank & after soaking and ringing out mop pad, I spray the pad with a diluted MrClean floor cleaner solution I made and put into a spray bottle. Then I mist the floors with that same solution. Sit and watch magic happen 😊 I will mention that this particular model goes on sale often. I grabbed mine and my mom’s within a month of each other at $160/each. It takes 1-2 minutes to empty the dustbin everyday and I believe that it is well worth the trouble. Super user friendly, setup and mapping was easy and quick. Noise is better than my old rumba that broke down on me which prompted me to buy this fabulous one.

OK, it has been two years and I am updating my review. I am keeping the 5 stars because the vac is working as good now as it was when new. But it has not been without its ups and downs. After about a year, I began to notice it wasn't picking up nearly as good as it once did and I started looking for new vacs. I stumbled across a review for a completely different product. This reviewer, having the same problem, different product, had found a "hidden" filter deep inside his vac. So, one day when using my leaf blower outside, I decided to use it to blow out the q5. Dust went everywhere and I was amazed at how much the vac quieted down and began suction like new! Apparently I hadn't noticed the increase in noise as the vac labored against restricted flow. It was nothing short of a complete renewal. But, I began to have problems with the cliff sensors. It would falsely sense a cliff and refuse to vac that area. I noticed a buildup of dust INSIDE the cliff sensors. (apparently they are not airtight) With a can of compressed air, I was able to blow out the sensors and it straightened right up, again to like-new efficiency. I have integrated the practice of blowing compressed air into the sensors as well as EVERY crevice that dust could accumulate into my cleaning/emptying routine and now, two years after purchase, I get like-new performance from the q5. I would still recommend this, just be prepared for a still-clunky app that you WILL become accustomed to. Good Luck!! OK, so I'm giving this five stars because it is so much better than I had anticipated and I want people to read this review. The product itself IS five-star. The ap, maybe two. Keep in mind that I haven't had it too long and maybe with a little more experience, the ap might be more palatable. But here goes: I use this in a basement where the floors are mostly smooth concrete, with one room low-pile carpet. As long as you keep the vac emptied, it works great. I have a husky dog and his undercoat shedding is a disaster of epic proportions. It sucks up his hair like a champ on both surfaces. When it gets pretty full, it will dump dog hair and dust at the edge of every rug it passes over. But that's my fault. The robot seemingly wanders around like a drunk, and somehow it unerringly chases after the dog wherever he goes, but it knows what it's doing once it maps out the area. The problems come when you want it to do something different, like just clean one of the rooms. Most of the time, the selection on the ap to select just one room simply doesn't work. Sometimes it does, so I know I'm doing it right. You can install an "invisible wall" but so far it has been impossible for me to put in a HORIZONTAL wall, so I gave up. Putting in a "zone" has been more successful, but still a pain. The only thing in my areas that it will not clean are the door mats, made of very thin carpeting. Hair gets stuck in there and the vac simply can't suck or scrub it up. But that's minor. I can scrape the hair off with a shoe and the vac obligingly sucks it right up. Overall, this was good purchase and I can't imagine dealing with "Operation Fur Drop" without it.

I never could get the app to sync with my roborock, but I still use it regularly. I didn’t really want yet another app to manage, so I don’t mind turning it on and letting it go. I named it robopuppy, because it can be a little bit of unhinged chaos if you don’t prepare (read: pick up your socks!) it does get stuck under my couch frequently (the front part) but that is due to my bumpy area rug so it kind of high centers in a couple of spots. I like that it vacuums under my couches without me moving them, so it getting stuck is something I am willing to deal with. I like that it has no problem navigating my bumpy area rug but it will get caught on my tasseled rug in my kitchen, so I do pick that up before I let robopuppy loose. It picks up a lot for being such a basic little machine. I deducted another star because when I finally decided to try the mop feature out, it quit working after just a few uses and there is water in the tank always, reminding me of what might have been. I can’t even see where the water comes out, so I am a little puzzled how it even worked in the first place. It definitely didn’t replace real mopping, but it was a nice little refresher. All that being said, it has taken so much off my plate in terms of cleaning. I can have the whole house 2500 sq ft vacuumed twice a week while I’m working so that I have time for everything else. I have mostly tile downstairs, it’s dark colored and I have a dog and live in a very dusty area. Pick up your cords, socks, and anything with tassels before use and it’s a great little cleaning tool! Also it leaves nice vacuum lines in carpeted rooms, which I love!

Excelente, deveria ter comprado bem antes, limpa realmente, fica ótimo!! A gente programa e ele faz o serviço. Colocar água e limpar o reservatório de lixo não leva nem 2 min.

Wow! Finally i bought it after a lot of doubts. Reviews. Thinking.. reading.. hesitating.. and being tired to mop my kitchen every day so many times. It is amazing helper. It started smoothly and was so easy to understand even for dummies. Yes it also needs some maintenance - and due to compact sizes you need to fill tank daily, wash the mop and etc. But it still worth it especially if you have big space and not crowded. Though it navigate around room very well. I decided to buy accessories and ordered some extra mops here and brushes but not sure if those are originals. In general- I am happy i bought it

This is my first robotic vacuum. I have dark hardwood floors throughout and a black and white super shedder dog. When the vac goes through, not only does it pick up visible crumbs, fur, etc. but the dander from animal and humans. The shine that comes back on the floors is amazing. The fact that it does the cleaning under the beds as well is awesome. I don't use the app. Wally (the Roborock) moves along like he's got eyes. If I don't want a room cleaned, I close the door. Being a senior, this machine is a godsend.

This is an incredible product. I absolutely love it, it’s amazing. It cleans above my expectations. I bought it specifically to deal with animal hairs as I have three pets and it does this wonderfully. It has transformed my life. Some reviewers said it was noisy but I don’t find it so although I do live in Cairo and we’re “noise immune” in this city ☺️. Anyway I highly recommend it to anyone considering buying this purchase.

Robô com mapeamento muito ruim. Fica batendo nas coisas e nunca acha a estação de carregamento.