Dorel Living Otum 30” Bathroom Vanity, White

In fairness, I don't hate the product, I actually like it and it would've been just what I wanted...except, it came with both front corners of the vanity top chipped. The box was somewhat damaged (it came UPS), but the inside packaging was all intact so I am pretty confident it was shipped damaged. I tried to go through the process of replacing parts on the Dorel website but was blocked by the fact the product was missing a sticker with a number that was required on the form. So I called the customer service number, feeling increasingly skeptical about a happy resolution, and reached an actual person who was pleasant enough but quickly informed me that part wasn't replaceable. The phone instructions were in English and French, so not sure what country I was actually calling. I think ordering such items online are something of a crap shoot, so I'm willing to take my lumps here and replace the top myself, as sending the whole thing back is a hassle. The bottom part seems sturdy enough and the color is just what I wanted. But now the cost of 371.00 will end up around 500.00 plus after I replace the top. Upon further inspection though, the vanity top is made of extremely brittle and cheap material, so buyer beware.

First the product is well built. Better than the stuff the big box stores have.But....it weighs a lot and if you read the reviews there is a lot of shipping damage. Be warned my box was a torn up. The product has some slight damage but I think that actually happened at the factory.The pictures show facets. There are no facets. Fans last they used an adhesive that after 48 hours in my house is still off gassing. You will need to allow for this. I give it three stars but think about if you want to handle all that extra stuff that comes with it.

I actually like the product,but two shipments so far and both are damaged. Second one is salvageable if I can get some touch up paint for the gray cabinet. Has a few chips and trim on front has a crack. Back of unit is cracked on both sides. I would love to get an intact piece. Maybe third time is a charm.

When this arrived, I was first impressed how amazingly well protected the vanity was in its box. Everything in the box was kept substantially away from the inside of the box, and everything was fully supported by the packaging. It was essentially encapsulated in many pieces of rigid foam.When we had fully extricated the vanity, I continued to be impressed. There was nothing about the vanity that appeared cheap or poorly made, and careful inspection revealed no flaws. The finish was excellent, the materials solid, the top was very nice engineered stone with a good porcelain.My contractor commented how nice it was, and when I told him it came from Amazon and cost about $340 delivered he was genuinely impressed (the same vanity is sold by one of the big-box home stores for $460).There is only one thing to take into account before you order this. Because of the drawer in the bottom, the trap cannot be as low as if it were not there. My contractor needed to cut a small area of the shelf above the drawer for the trap, but it does not interfere with the drawer and is unobtrusive.

Really great quality. Came right on time. Includes cabinet and sink, we added the fixture. This is the 24 inch size.

Although countertop looks nice, it was broken when shipment arrived, the back of the vanity was also broken. The quality of cabinets materials is significantly lower than what I expected.

The product it’s ok, the only problem it came with some little damages I’m guessing due to shipping and a little glue residual in the sink. see pictures

This product came slightly damaged in a few different spots.

The product is lovely. Unfortunately after the drywall went on it was too big for my powder room. I would like to contact the seller to see if they would take it back for resale as its obviously brand new. alternatively put me in touch with a buyer as the 30 inch is no longer in stock. Happy to take a price reduction.