H2O HD Dual Blast Steam Mop - Convenient 5 in 1 Steamer Converts to a Hand Held Steamer - Perfect for Tile, Laminate, Carpet, Hardood, Furniture, Kitchen and Bathroom! Chemical Free Cleaning

Well the first time I tried it I was pushing buttons and trying to figure out how to use and water was spray on my walls which was very funny. But afterward I really like it its easy to use and I have had no problem with it.

I purchased the H2O HD Dual Blast earlier this year. It worked the first two times that I used it, but the third time, it heated up but no steam came out. After it failed to work, I cleaned it per the instructions using the cleaning pin and it still did not work. I called Thane's customer service and a recording came on indicating that their rep are not in the call center due to covid and to e-mail them instead. I e-mailed Thane's customer service in October and I sill haven't heard back from them. Very disappointed!

Back again...I'm super disappointed. I cant believe Amazon is selling an item that I cant get accessories for. I'm stuck with 1 darn pad to clean my floor...that just unacceptable. I tried contacting the manufacturer and they wont send an email back. They're in Canada and when u try to order from their site they dont give an option to ship to the US. So why the heck sell your product to people in the US if they cant get the accessories. I cant get the filter, I cant get the pads and I cant get the scented water...soo disappointed, spend this much money on an item and you cant get what you need...so in less your want to wash 1 pad over and over...dont get it.So far I love this item. I pulled it out of the box today and used it on my floors right away and loved it. It was easy to use and it lasted a long time. What I'm disappointed about is that there are not pads that I can get here to replace the 1 that come with it some im reduced to washing the one I have....I have 5 digs that go across my floors and I live in the country so I can see me needing multiple pads...this is going to be interesting. I guess I'll have to see if the ones at walmart will work with this machine.

Product lasted less than six months before failing. Used on my hardwood floors, the product left a film which resulted in have to clean the floor over again with a good, old-fashioned sponge mop.Product fails to generate the steam as advertised following repetitive use.Water reservoir was drained after each use and rinsed, left disassembled to dry out.

love this machine but the cord is the pits. it is too thick and too stiff. very hard to wind up and rewind and tangles when it is used

Works very well. Very happy I purchased this before the covid19. I can get to places easier and the ease of using this is great.

It’s simple to put together and simple to use. Out of all my other steam mop and machines, this is my favorite so far.

Totally dead and just bought it in September! I followed all the instructions to clean it and nothing! Will not produce ANY steam! VERY DISSAPOINTED!!