EXCELLENCE WINS EVERY TIME: A No-Nonsense Guide to Becoming the Best in a World of Compromise Hardcover – Illustrated, 5 March 2019

Excellent book for understanding customer service, poeple management and leadership Nothing is repeatative, not unnecessary lengthy, real life experience have been used.

A must ready for anyone who is passionate about making a difference in whatever field you are ,how dedication, attention to detail, hard work can make a difference.

Awesome book well portrayed you will love this book its the values what makes you memorable. Customer service is everywhere

BUY IT!

Not so great as I thought