Medium Livestock Scale/Farm Animal Weighing Equipment, Capacity 2000 x 0.2 lb for Sheep, Goat, Alpaca, Pig, etc. Platform 50"x25"

I ordered this scale to weigh my sheep and goats so I could dispense medicine, vaccinations, etc. The wide black scale was great for the rams because they are large, but it's indicator (which was not pictured) does not have the Peak Hold Feature that I need. It was rechargeable and that works for a lot of people. If other people had been available to record the weight as the animals went by, there would not be an issue. Weighing them by myself, it was a big problem.The company authorized a return within minutes of my request, but I was hoping to just get the indicator replaced with one that had the Peak Hold feature and not have to return the whole thing. It was big and it was heavy, and the delivery company had lost a lot of the packaging (the outer box and styrofoam) and returning it was going to mean more work for me.The representative from the company, Sandra, was extremely polite and took the time to talk to me to find out what exactly I wasn't happy with. She made some inquiries on her end and sent me a different scale with an indicator that had the Peak Hold Feature.The gray scale for that indicator (which is in the picture) is more narrow and longer than the black scale. The animals didn't seem to have a problem with that. The indicator (which is not rechargeable) recorded and held each animal's weight until I had finished its exam and needed the weight to administer medicines. I cleared the numbers before I brought in the next animal and no matter how much the animal moved around, it still captured the weight for me and held it until I needed it. I don't have to worry about how much charge the batteries have left like in the rechargeable one. I just have extra batteries handy for when they will be needed. I haven't had to replace them, yet.The company had someone pick up the scale, so I didn't have to worry about finding packing material for it or getting it to the UPS store.The scales and indicators are not interchangeable, so details matter.I strongly suggest that you message the company before you place the final order to make sure you are getting the right scale for your needs. I am happy with mine and recommend it to others.

I was skeptical from some of the reviews, but we are glad we purchased this scale. They contact you to set up delivery time and to make sure you can unload it or if they need other arrangements to unload. I missed the first call and didn't hear back. I contacted them through Amazon and heard from them within 24 hours. She then gave me her phone number that I could call or text and things went very smoothly from there.The scale itself has been working very well for us, we have ran our feeders through at least 3 times already (40-100 head each time) and is still working great.

We open the box today and were extremely disappointedThere are only 3 feetThe rollers are present with nothing to attach themThe electronics were present with no packing material no protectionI have most of a piece of a piece of equipment which is useless in its present state

We are currently having issues with this scale that is about 9 months old and used once. We are trying to get customer service to get back with us but currently having no luck with them actually calling back or even answering the phone after the initial call. If I can get this resolved and the scale working again, I would probably change my rating.