SoundMAGIC E11BT Wireless Bluetooth in-Ear Headphones Earphones with Microphone and Remote + Extra 10 Pieces Quality Eartips

Disconnected from bluetooth after only a couple months, are now useless as bluetooth won't connect. Manufacturer won't help or support issue.

They were great for the first evening of listening to music, but disconnected two minutes into every phone call. I tried charging them, and now the Bluetooth doesn’t work at all. It is not detected as a device by any iPhones. Garbage.

Fast delivery. Long battery life.

After one recharge I couldn't pair it on any of phone/computer.

EDIT: While SoundMagic support never got back to me on my warranty concern after 2 weeks, the seller on Amazon, AUDIO EQUIP, did say they're willing to replace the headset for me and have me send the old one back. Bumping up to 4 stars if this ends up working out. The audio is still a downgrade from what I'd expect compared to SoundMagic's wired models, but the battery, neckband, comfort, and now assurance that i can replace the broken device makes this a purchase I'm happy with.Bought these in June. They just died in October. Power button won't turn on the device anymore. Couldn't find any info on how to redeem warranty, so I sent an email to SoundMagic. I haven't gotten a reply.Before I got these, I had the SoundMagic E80, which were MUCH better in terms of sound quality. Was disappointed to switch, but was forced wireless by phone upgrade, and those stupid USB C-3.5mm converters break every few months.Noise Cancellation was good and battery life was straight out amazing. Also really liked the neckband because I transition from using them to not very often since I use them at work, so being able to just swat them out of my ear and have them dangle is great.After being with the E80 for so long, I'm sad to move away from the product. But with how long these lasted, the lack of warranty followup, and the sound quality, I'm going to go with a different brand.