Masterbuilt® 30-inch Digital Electric Vertical BBQ Smoker with Leg Kit, Side Wood Chip Loader and 710 Cooking Square Inches in Black, Model MB20070421

My first smoker, but thanks to it being electric it's so easy to use. Program the temperature & time right on it & forget it except for adding wood every 30 minutes (I only add wood once for light flavoring). For someone brand new at smoking, this was the best one I could have bought. I love it & the food that comes out of it is amazing! Oh, and it makes the porch & immediate area around our house smell great. I love sing people walking past the house start sniffing the air! Cleanup is super easy, too. I use an aluminum pan on the bottom rack to put a little water in & also catch the drippings, so the only thing I have to clean when I'm done is the rack the meat was on. Throw out the aluminum pan & dump the ashes from the wood chips & you're ready to go again.

Less work than an offset and the results are pretty tasty … that being said it is not something that winners of smoking competitions would use to win a prize but for occasional ribs or chicken pieces or even Boston butts I don’t think you’d be disappointed

Had issues within the first year and the manufacturer sent the parts to make it right! Love this item and the customer service recieved. We use it all the time!

This smoker replaced another MasterBuilt smoker that I had for years and had seen better days. This one is smaller than my old one and I didn't realize the size difference when ordering. It's fine though and should be large enough for anything that I want to cook. Getting the unit was a disaster though. I don't know how these ship, but I live in NW Florida. The unit shipped from Ocala FL, went to Jacksonville FL, then ended up in Washington State! After about 10 days I called Amazon and the service rep told me I would get a replacement sent overnight. Well, that means overnight from when it ships, not really overnight. I called on a Wed, expecting the unit Thurs. I got it the following Tuesday. This was well over two weeks from my initial order. I needed the smoker for an event a few days after I finally received it, so it was a little nerve wracking on whether I would actually get the unit in time. Now that I have it, the smoker is working well for me.

Why did you pick this product vs others?:Price point is good. Used a similar one for years and liked how easy it was to use.

In November I purchased a Masterbuilt 30" smoker on a black Friday sale. I was replacing my original Masterbuilt 30" smoker that I bought back in 2011. That thing was great and I only replaced then original unit as the molding was starting to fail (it still smoked and held temp like day 1).I used my new Masterbuilt four times between January and mid March (mostly doing chicken breasts and a pork tenderloin @ 225). I was suspicious there was a problem because the smoke flavor wasn't as prominent but I chalked it up to a newly seasoned box. On my second cook, I studied the chips and realized they werent burning like the previous box. The Masterbuilt 30" has a much smaller chip tray then the previous model. In early April I read through reddit forums and scoured blogs trying to find assistance on what I was doing wrong.On April 8th, I reached to customer service for advice on troubleshooting why the new smoker wasnt generating smoke. At this point, the smoker wasnt producing smoke at 225 and wasnt always producing smoke at 250. The automated response was "Thank you for contacting Masterbuilt Customer Support. We strive to provide you best in class customer service. We are here to help you with all your customer support needs. We aim to respond to your request within 48 business hours. However, during periods of high demand, it may take up to 5 business days to receive a response. We appreciate your patience during these times."It took 9 business for a response. I finally heard back on April 18th. The Company responded by saying "it is recommended to increase the temperature to 275. Once they being to smolder, after about 8-10 minutes, reduce the temperature to the desired low setting." The representative went on to say "In warmer weather, the chips may need a higher setting to begin to smoke because the element will work in shorter cycles. The smoker temperature will drop less frequently in warmer weather."Its insulting their rhetoric states that smoking in April is the cause of not being able to use the smoker at 225. I asked the company to clarify why the unit wasnt working. "Due to the unit being insulated like an oven, if the outside temperature is warm the unit will not cut the element on as often."I exchanged over 10 emails during April and May with the company and even had a call with one of their team members who acknowledged that this unit has problems generating smoke.I asked for final clarification this week and they responded with:For your model number 20071117 smoker, it should be on page 24 of the instruction manual. It should state in the Operating directions for smoking wood chips "• If wood chips do not smoke on low setting, increase temperature to 275°. After 8 to 10 minutes, or when wood chips begin to smolder, reduce temperature to desired low setting."I went from being a loyal supporter to now opposed to Masterbuilt. This unit does not produce smoke at 225 and inconsistently does at 250. Buyer beware.

So far so good. Did the burn in, and made an eye of round roast. Totally perfect. Smoker held constant temp within +/- 5 degrees.

Wanted to start smoking my own meat. Friend told me to buy this one it's what he uses. This was very easy to use as long as to put follow the directions. I would highly recommend for anyone especially if your just starting out.