Why no medium sized door? Your two choices are huge and tiny...

Thank you for your question! We do not offer a medium size door as dogs that cannot fit through the small door are able to easily use the large door. The large is compatible for a much larger range of dog sizes, so there is no need for a medium size for this door.

I have 6 dogs can you program more than 5

Hi Tamara, this door can only be programmed to 5 dogs max. You may want to consider this door : http://www.amazon.com/PetSafe-Passport-Pet-Door-PPA00-13796/dp/B00VSB2LD4/ref=sr_1_4?ie=UTF8&qid=1462206552&sr=8-4&keywords=passport+door

Will this keep out other pests such as mice?

Thank you for your question! When set into Automatic Mode, the door will remain locked until it detects that one of the SmartKeys has come into range of its signal, at which point it will unlock so that the flap can swing freely; after the key has left the door's range, it will then slide back into its locked position. While in the locked position, the door will be sealed off in order to prevent any critters from sneaking through it.

I want this for my cat. The concern I have is about the collar falling off. Have you had this happen or not?

We use it for our dogs and we haven't had no problem with their collars coming off. but if the cat does get hung up in the tree theirs will come off so they wouldn't be able to get back in if they lose their collar.

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🔐 Unlock freedom for your furry VIPs with smart, secure pet access!

MULTI PET FRIENDLY - Program up to 5 pets with unique electronic keys.
RUST PROOF DURABILITY - Built to last with weather-resistant materials.
BATTERY POWERED FREEDOM - Runs on 4 D-cell batteries for cordless convenience.
EFFORTLESS DIY INSTALLATION - Fits wood, metal, PVC doors 1.5-2 inches thick.
SMART COLLAR ACTIVATED ACCESS - Only your pets get in—no strays, no hassle.

The PetSafe Electronic Pet Door is a compact, rust-proof smart entry system designed for small pets up to 15 lbs. Featuring collar-activated access with up to 5 programmable keys, it ensures secure, hands-free entry while fitting doors 1.5 to 2 inches thick. Battery-powered and easy to install, it’s the perfect upgrade for pet owners seeking convenience and peace of mind.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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