Kenneth Cole REACTIONunisex-adult Polyester Triple Compartment 4-Wheel 17" Laptop Business Backpack Carry-On Bag Multipurpose Backpack

La maleta es muy bonita pero desafortunadamente desde que la compramos ha tenido problemas con las llantas, luego se daño una cremallera y ahora se rompió el agarre para jalarla.Su calidad deja mucho que desear teniendo en cuenta el alto costo que se paga por ella.Ya hice el reclamo para hacer valida la garantía.Espero sean serios y me la hagan valida lo más pronto posible.

Se va de lado cuando la vas jalando

I go to college and carry books. I bought this bag for the 4 wheels so I can push it instead of pull it. It worked great when I got it in November of 2017. Very smooth and easy to push. It's now March of 2018. I can no longer push it because the wheels just don't spin smoothly. If I try and push, the bag just tips. I have to pull it and it feels like I'm pulling 40 pounds of dead weight. I'm actually carrying fewer books in it than last year. I don't want to load it up because it may break altogether, who knows.I'm going to put some wd40 on the wheels and see if that helps. I came back to this page to see if there's a warranty, and thought I would drop a review. This is NOT the bag you want for everyday use. A few times on a plane for occasional travel, maybe.I gave 2 stars because it is roomy and holds a lot. The handle design could use some work for pushing, but nothing too major.Edit: I found out there is a limited lifetime warranty, but it also said I have to pay to send it to them for repair. I have emailed them to find out for sure what I need to do. Sounds like a hassle.Edit 2: I found out what the problem is. The wheels are full of hair. That's why they're not moving. And it's not that much, but it's enough to keep them from moving without a lot of force. Good news is, I did hear back from the company, but I don't know what they're going to do about this.Edit 3: Props to heritage, I emailed yesterday and today they sent me a replacement bag. So I raised the review up to 3 stars. I still think they need to change the wheel design. But great customer service from them.

The quality of the backpack is well made, it has padding that keeps the bag upright, the zippers are thick smooth heavy duty ones that glide when you open and close the bag.The wheels however... are awful.1. Sound: They are small hard plastic that make a suitcase sound when you walk through hallways and sidewalks. everyone who was walking in front of me would stop and turn around to see who was causing them to feel anxiety due to the suitcase type sound they make.2. Locked Wheels: After 2 1/2 weeks of careful use, with only 1 textbook and 1 binder in the backpack, the wheels locked. I was wondering why my rolly backpack all of a sudden got super heavy... it was because I now was dragging it, instead of rolling it. Seems like hair/fibers from the library carpet gets easily stuck in the side of the wheels. I never had this issue with my spinner suitcases that last for years, so why is this a problem? the construction of these wheels are not adequate.I wished I had listened to previous reviews.I ended up with a 2 wheeled backpack from the company that puts little stuffed gorillas on their merchandise. Sanaa.If Kenneth Cole can upgrade their wheels it would be the perfect bag!Also if they could make the bag lighter.

I tried this on a local store, still debating if I will get it, but wanted to share my hands-on thoughs.Pros:Looks sturdy and well built.Looks classy and practical for travel.Can fit large laptops (but not too large, see below and see pics).4-wheels are really convenient when traveling, if you travel a lot then you know how clumsy 2 wheeled bags can be.lots of internal pockets for storage of small things.Cons:Large laptops can be a tight fit, the fabric is stressed out, not sure if it will give in after a while or break.The top of the laptop compartment is not padded which means you can hurt your laptop if you hit the backpack from above.It may be a bit big for use as backpack.The rear is not padded so if you make it heavy you may feel the handle rail system on your back, which may be uncomfortable after some time.The parts where the carrying straps are latched are plastic, albeit it feels like a strong plastic it may be a week spot, only time could tell.Bottom Line, I'm not sure if I will get it, but is definitely one of the best 4 wheeled backpacks I have seen that can carry my gaming laptop (even if it is a supper tight fit)if its any help, my laptop measures W: 17"(43.2cm) x L: 11" (28.5cm) x H:1.6" (3.5cm)I'm giving the item 5 stars, because I don't own it (yet) and if the product is in fact durable it would make a 5 start product, If I get it and it breaks of fails after some time, I'll post and updateUPDATE Sept 10th 2016: so I did finally purchased it a few days after my first review, and have been using it for local travel, my laptop still fits a bit tight but it is much more easier to put in and out now, so it has given in a tiny bit, enough so I don't have to struggle with it anymore. nothing has broken even with some weight on it my laptop and charger are 7kg (12+ pounds)Overall I'm happy with it, couple cons I have found, this could benefit from a chest strap (any backpack would, should be a standard), and a few D shaped rings to hang carabiner hooks would be really useful, I miss them from. my other packs. but I think I can live with it.One con is that the padding in the back is actually good, you won't feel any discomfort if you carry it on your back for long times with weight.