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Desert Online General Trading LLC

Dubai, United Arab Emirates

PUR

Q: Does this come with any filters?

That is a good question. This unit comes with the initial filter so you can start using the unit immediately. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

Q: Has anyone had the filter just fall off the connector? It's happened several times when water pressure comes thru. It's installed correctly.

This has happened to me multiple times. It's gotten to the point that I don't use it anymore and buy water until I can purchase a system that works. Now that I read that this has happened to others, I will try calling PUR to get the adapter. Has anyone had the problem with the water either not coming out or barely trickling, if you turn on the sink without the filter switched on?

Q: is there any filtering Difference between the horizontal and vertical styles?

Thank you for your inquiry. There is no functional difference between the horizontal and vertical styles, only aesthetic differences. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

Q: Do the instructions say to turn the filter off when turning the hot water on or the filter would get ruined quickly with hot water?

Thank you for your inquiry. Yes, turn the filter mode off before using hot water. Hot water will damage the filter and cause you to need to replace it. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

Product ID: 257516797

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Details

Brand
PUR
Special features
NSF certified
Product dimensions
18.5L x 8.1W x
Material
Multi
Capacity
100 Gallons

💧Reduces 70+ contaminants

🔔Filter change alert

⚙️1-click tool-free install

Frequently Bought Together

PUR PLUS Vertical Faucet Mount Water Filtration System with 3-in-1 Lead Reducing Filter for Great-Tasting Filtered Tap Water, Lasts 100 Gallons, Fits Most Kitchen or Bathroom Faucets, Chrome

PUR PLUS Faucet Mount Replacement Filter 2-Pack, Genuine PUR Filter, 3-in-1 Powerful, Natural Mineral Filtration, Lead Removal, 6-Month Value, Blue (RF99992)

Description

💧 Elevate your tap water game—because your health deserves the purest sip!

EFFORTLESS INSTALLATION - Quick, tool-free setup with an intuitive on/off lever—clean water on demand without the hassle.
SMART FILTER MONITORING - Built-in filter change light ensures you never miss the optimal time to refresh your filter.
CERTIFIED PURITY ASSURANCE - WQA & NSF certified to eliminate lead, microplastics, and 70+ harmful substances for peace of mind.
ECONOMICAL HYDRATION UPGRADE - Save up to $30 weekly by ditching bottled water while enjoying premium filtration trusted for 35+ years.
UNIVERSAL FAUCET COMPATIBILITY - Seamlessly fits most standard faucets, delivering crisp, mineral-enhanced water straight from your tap.

The PURFM2500V Classic Faucet Mount Filter is a NSF and WQA certified filtration system that reduces over 70 contaminants including lead and microplastics. Designed for easy, tool-free installation on most standard faucets, it features a filter change indicator and lasts up to 100 gallons or 3 months. Trusted for over 35 years, this chrome-finished filter offers a cost-effective, convenient way to enjoy cleaner, better-tasting water directly from your tap.

Specifications

Manufacturer	PUR
Part number	FM-3700
Item Weight	522 g
Product Dimensions	7.11 x 16.26 x 13.72 cm; 521.63 g
Item model number	FM-3700
Size	1
Color	CHROME
Style	Chrome
Material	Multi
Pattern	Filtration System
Power source type	Corded Electric
Installation Method	Wall Mount
Item Package Quantity	1
Number Of Pieces	1
Special Features	NSF certified, WQA certified water filter
Included components	Pur Vertical Faucet Mount, Filter Casing, 1-Filter, Automatic Safety Monitor Gauge Product
Batteries Included?	No
Batteries Required?	No

Have a Question? See What Others Asked

Does this come with any filters?

Has anyone had the filter just fall off the connector? It's happened several times when water pressure comes thru. It's installed correctly.

is there any filtering Difference between the horizontal and vertical styles?

Do the instructions say to turn the filter off when turning the hot water on or the filter would get ruined quickly with hot water?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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