trackball won't open files

Technically this doesn't qualify as a question, but I guess you're basically asking how to resolve this issue you're having. Although I didn't notice that issue with mine, I did notice a huge lack of precision with this product. I also noticed it wasn't optical, but used old-school X and Y rollers to move the cursor, which eventually get dirty causing a loss of precision. Since I had purchased it with gaming in mind, and couldn't tolerate this precision issue, I junked it and went with a competing product. Because this issue took a while to reveal itself, by the time I realized it wasn't going to work, it was too late to send it back for a refund.

What are the dimensions of the mouse, HxWxL

3x6.5x7 Great item....when the first one wore out we got another !!

Is it possible to purchase replaceable balls?

I have never tried that. We have purchased 3 or 4 throughout the years but the unit can definitely withstand a beating!! we now use a touch screen PC.

Got trackball today-works fine on pc but on mac pro can't open directories or files by clicking or double clicking either button-why?

Hello We found a possible issue using a USB hub. We recommend connecting to the Mac directly and restarting the computer. We also recommend updating the Mac OS to a higher level such as 10.13.4 (High Serria) or Mojave 10.14

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Ablenet

Product ID: 271040476

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Details

Brand
Ablenet
Colour
White Yellow
Connectivity technology
USB
Special features
Trackball
Movement detection technology
Trackball

🔌USB wired with switch compatibility

🔘Oversized left/right click buttons

🖱️3-inch precision trackball

Description

🖱️ Big moves made easy — master your workspace with BIGtrack 2.0!

DRAG LOCK INNOVATION - Lock and drag items on screen without holding down buttons—perfect for multitasking pros.
UNIVERSAL COMPATIBILITY - Seamlessly works across Windows, OS X, Android, and most laptops, desktops, and tablets.
BOLD USER FRIENDLY DESIGN - Color-coded oversized buttons and a robust USB connection for reliable, intuitive use.
EFFORTLESS PRECISION CONTROL - Navigate your screen with a large 3-inch trackball designed for smooth, fine motor movements.
SWITCH ENABLED ACCESSIBILITY - Customize your clicks with one or two external switches (sold separately) for enhanced ergonomic control.

The AbleNet BIGtrack 2.0 is a USB wired trackball mouse featuring a large 3-inch ball and oversized left/right click buttons, designed for users needing precise cursor control with fine motor skills. It supports one or two external switches for customizable clicking, includes a drag lock feature for effortless object movement, and is compatible with Windows, OS X, Android, and most computers and tablets. Its color-coded buttons and robust design make it an accessible, professional-grade input device.

Specifications

Brand	Ablenet
Product Dimensions	25.4 x 21.59 x 13.72 cm; 453.59 g
Item model number	12000006
Manufacturer	GeminiJets
Series	12000006
Color	White, Yellow, Blue
Power Source	Corded Electric
Hardware Platform	PC
Operating System	Windows
Average Battery Life (in hours)	2 months
Are Batteries Included	No
Item Weight	454 g

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