PROSLAT Garage Gator Compact 4 Bike Lift 220LB, (68224)

Very good motor and product! If you can install this by yourself, it will be easy to make the needed modifications to fit your needs. Examples:1. Deducted 1 star for "Easy to Install" because the instruction manual pictured the pully bar mounted to the motor in the opposite direction. After I mounted the plate with 6 bolts, I realized I had to move the mounting plate further away from my wall. The nag is having an additional 6 screw holes in the new 2x4 joists I installed.2. The bikes are mounted with a single hook. This causes the bike's wheel to tilt downwards and the entire bike frame could turn side-to-side. I plan to jimmy something together to hold the bike steady.Only smiles from me as I push a button to reclaimed some of my garage space back!! Nice job ProSlat!!

The unit is solid and sturdy. The 2 pulley system worked perfectly for my application. Installation was easy enough. All 5 stars so far. But: (1) the instructions were hazy on helpful details. The YouTube video was helpful but dwelled too much on how to drill a hole, (2) I had an issue with one side retracting higher than the other (by a lot, like a 8-9inch difference end to end) after leveling the bar fully extended (2 stars), (3) their “customer service” is really bad. I called to get clarification on parts before installed and was directed to Lisa (I guess she’s their “customer service” department. I got voice mail with a message that she was on vacation and would return November something (it’s March now). Of course, I never got a call back. When I emailed them about the uneven lifting I got a return message asking me for my number so whomever could talk me through the fix. I gave them my number and……no surprise, never got a call back (0 stars). Summary: this is a pretty good unit but heaven forbid you would need help from their “customer service missing” department.

The system is good and sturdy and I am pleased with the ease of install. My unit was missing the shoe bag but the seller sent it the same day I contacted them. I am very pleased with the transaction and ease of customer service.

Product no longer has option to have professional install. Also hoist attachments not geared for e-bikes, needs a better design to raise bikes level not hanging down! Had to purchase chain links to obtain stronger attachment to bikes. Motor is great! Not really a great solution and I only placed two bikes on product not four as described.

The product works perfectly. Exactly how it should work.