How can I order replacement cartridges?

Please contact us via Amazon email, So we can check your purchase information,thank you!

The shower head fell from the wall and almost landed on my son's head, how can I get this securely installed? We had it professionally installed.

During the installation process, please use high quality pipe elbow with fixed hole and secure it tightly to the wall.

How do I adjust the temperature setting to make it hotter? I can get the red ring inside the valve out but cannot remove the blue ring.

Please try to increase the pressure of the hot water. This shower set uses a pressure balance valve. It has anti-scald function. Only both the cold water pressure and hot water pressure are normal, and the pressure difference is not too large, can the shower valve work properly. In addition, in order to prevent burns, the temperature is not allowed to be set too high.

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WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

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Specifications

Brand	Iriber
Color	Brushed Nickel
Material	Brass
Finish Type	Brushed
Number of Handles	1
Handle Material	Metal
Item Weight	5.34 Kilograms
Mounting Type	Wall Mount
Included Components	112 inch Square rain shower head（304 stainless steel）, 1handheld shower head（Brass）, 116 inches shower arm（Brass）, 11.5M shower hose（304 stainless steel），1shower holder（Brass）, 1shower mixer control valve（Brass）
Head Size	12 inches
Manufacturer	IRIBER HOME
Item Weight	11.75 pounds
Product Dimensions	16.7 x 13.1 x 5.3 inches
Country of Origin	China
Item model number	RB12HN
Size	12 Inch
Style	12"-Square-01
Finish	Brushed
Pattern	Wall Mounted 12 Inch Brushed Nickel
Shape	Square
Installation Method	Wall-Mounted
Item Package Quantity	1
Switch Style	Toggle
Special Features	Save 30% Water,Noise Reduction,Anti-corrosion,Adjustable Water Temperature,Safety and Anti-scald
Batteries Included?	No
Batteries Required?	No

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.