Question 1

This or the JBL exteme3?

Accepted Answer

With all due respect Sony Support, I don't think they were looking for your opinion as it's clearly biased.  I can tell you I've owned 3 JBL extremes, 2 of them I had to return due to poor battery and it's plagued the product for years.  The last one I bought I thought they fixed their issues but alas they have not.  Battery did not fully charge after only 3 months of use.  For that reason alone I will not buy a JBL product ever again.  I can only hope Sony batteries are not crap like JBL's.  Don't take my word for it either.  It's well documented all over the Internet.

Question 2

How many watts?

Accepted Answer

From the Sony Japan product page (for some reason power output not listed on the US site): Practical maximum output When power cord is connected: 35W + 35W
When driven by built-in rechargeable battery: 30W + 30W

Question 3

Just got this today. anyone else having low quality without the music center app?with it, sound is good. w/o it&aux, horrible sound. so disappointed.

Accepted Answer

Hi Mashuu,
Thank you for reaching out us. We're sorry to hear some issues that you are experiencing with your XG3000 speaker. Allow us to help make this a better experience. The sound quality may vary depending on the source, device, connection, and music you are playing. You can use the speaker without connecting to the app. However, connecting the Music Center app provides additional functionality and customization options. The Music Center app allows you to control various settings and features including sound quality setting and equalizer adjustment. If you are experiencing lack of sound quality when the speaker is not connected to the app, you may check the sound settings of the connected device and make sure that the speaker is connected properly, whether it's via Bluetooth or a wired connection.

May we contact you to help? If so, please contact us by sending an email Sony E-support that you can find on Sony’s official website. Unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on Support > scroll down click on Contact Support > click on "Audio & Video" and from there you'll see different ways to reach us. - Kris

Question 4

Is the bass adjustable?

Accepted Answer

Hello, thanks for your question. No, but you can enable/disable the Mega Bass effect by either pressing the MEGA BASS button on the speaker or by accessing the Sony | Music Center app on your smartphone.

With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. You may visit our Support site for more information. Hope this helps. ~Earl

Speaker Size	46 Centimeters
Woofer Diameter	4.3 Inches
Tweeter Diameter	0.98 Inches
Water Resistance Level	Water Resistant
Bluetooth Range	10 Meters
Audio Latency	50 Milliseconds
Controller Type	App Control
Color	Black
Battery Average Life	30 Hours
Is Waterproof	TRUE
Warranty Type	Limited
Control Method	App
Audio Output Mode	Surround
Mounting Type	Tabletop Mount
Speaker Type	Tweeter, Woofer
Additional Features	Connect and stream music easily with Bluetooth, Up to 30-hour battery life with quick charging, Lightweight design with carry handle for easy portability, Charge your device and play your tracks via the USB port, IP66 water resistant and dustproof design, X-Balanced Speakers for powerful bass and crisp sound, Unleash your inner pop star with mic/guitar rear input, Add to the fun with up to 100 speakers via Party Connect, Subtle LED ring lighting for ambiance
Recommended Uses For Product	For Smartphones or Tablets
Subwoofer Diameter	11 Centimeters
Item Weight	12.3 Pounds
Item Dimensions D x W x H	8.46"D x 18.11"W x 10.08"H
Unit Count	1.0 Count
Number of Batteries	1 Lithium Ion batteries required. (included)
Is Electric	Yes
Power Source	Battery Powered
Battery Charge Time	10 minutes
Compatible Devices	Cellphone
Subwoofer Connectivity Technology	Wireless
Connectivity Protocol	Bluetooth
Wireless Technology	Bluetooth
Connectivity Technology	Bluetooth
Audio Driver Type	Dynamic Driver

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Sony SRS-XG500 X-Series Wireless Portable Bluetooth Boombox Party-Speaker with Big Powerful Sound, IP66 Water-resistant and Dustproof, 30 Hour-Battery, LED Ring Lighting for Home and Outdoor

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