Microderm GLO Diamond Microdermabrasion Machine - Best Gift for Women - Dermabrasion & Anti Aging Wrinkle Skincare - Home Facial Treatment System - Blackhead Remover & Exfoliator for Acne Scars

I cannot say enough about how much I like both the product and the company. I saw this as a featured product when I opened my mobile Amazon app one day and sent the link to my mom as a Christmas present idea. Because of the price, I really didn't think she'd get it for me. I was so excited and grateful when I opened it up on Christmas. She told me that she could not not get it after seeing all of the positive reviews. I tried it out for the first time a few nights ago after using an ultrasonic spatula (fancy extractor that is all the rave right now) to get a ton of blackheads and other gunk out of my face. It left my face pretty red and pretty dry. The microderm worked GREAT on my face. The level one and two suction are perfect for my skin - I have devil skin - dry, oily, hormonal cystic acne, whiteheads, blackheads, pustules, every kind of pimple is on this beat up face - the unfortunate combination leads to pretty sensitive skin. This didn't hurt to use on level one or two and didn't cause any irritation. It got so much dry skin off of my face. The diamond head was actually somewhat coated with a layer of my dead skin cells to the point where I had to pause mid-session to clean it off. It was super satisfying to see how much dead skin was on the filter when I removed it at the end of my session. I opted for the manual mode during my first use after starting with auto and finding I needed more time in each area with how much work my skin needed. My manual session was about 7 minutes, so as my skin gets better, I should be able to work down into the auto mode's time frame for each area of the face. I just ordered the massage head and the peptide serum (will have to leave reviews on those as well). I also took advantage of the free pack of filters that comes as an offer inside the box when you open it. There is a warranty card inside the box as well. I was able to register it for the warranty in less than five clicks. I ordered the massage head from their site directly rather than Amazon to take advantage of the free pack of filters as well. I realized after finalizing my order that I had left my apartment number off of the delivery address. I emailed their customer service right away and got a personalized (not automatic/robo response) reply in less than 24 hours confirming my address was updated. The order had shipped less than 24 hours after that. I'm so happy with the product, the accessories, ease of use of their website, shipping times, and customer service. Very good company with a very quality product.

Update:I was pleasantly surprised when I recieved an email from the company offering to give me a smaller piece to resolve the issue of not being able to get to those hard to reach areas. That is great customer service and impressive! Also I will say that I've noticed the more I use the device the more results I get. I literally see the dead skin coming off as I'm using it. To get the absolute best results when you notice this stop and use the bristle brush that's included to brush off all the gunk or even switch to the 2nd included piece to ensure best results. Last I haven't had an issue again w the manual mode so that's even better. I highly recommend this device and as I said previously this was the device that was recommended most when I was searching for a great device.The reason I gave it a 3 is due to the manual setting not working all the time and that it doesn't work well on all of my nose but I do like this product.When I first tried it the manual setting didn't work only the auto setting worked. The next time I tried it on manual setting it worked. So that is definitely a major downfall for an expensive product.As for how well it works...I'm not one to just use once or twice and judge it especially when using something I'm not an expert on. So with that being said the first time I used it I didn't exfoliate well first so it did seem to give ok results. I love exfoliants a lot and believe it or not the best DIY exfoliant to use for good extraction is simply baking soda and charcoal powder mix(I use a vitamin C cleanser or just a little water to make a paste). Now that I use that after cleaning my face w my Mia device I do get good results. Would I say its worth $199 well given that the settings don't work always I'm on the fence w yes or no and the fact I can never get good suction on the bridge of my nose which is definitely a must do spot for extracting. So I'm not sure if that's a suction issue or if that part of your nose is just really hard to do. I do like how portable it is and I don't feel like it is a big process so it's more encouraging to use that's for sure.It will give you good results without harsh results as long as you watch videos and take your time it's not going to scratch your skin up and of course you're going to be very red after but I love it cuz I know I've done a good job. Most important you must finish w a good skin care regimen especially since you've gotten the dead skin, clogged pores clean and now your product is able to get down in there much better. I did do a lot of research before buying this product and it was recommended above many others.