HUBBLE CONNECTED Touch Twin 5" Smart Baby Monitor with Camera and Audio, WiFi Baby Camera Monitor with Flexible Wall Mount; Pan Tilt Zoom; 2Way Talk, Interactive Smart HD Monitor & Smartphone App

I contacted customer support three weeks ago as one of my cameras suddenly stopped working! No one got back to me. I even followed up and still nothing. Update- managed to get a hold of somebody to replace the broken camera however because they didn’t have any replacements in stock and instead of just sending me a whole new unit I had to wait almost 3 months for a replacement camera. I appreciate their customer service in regards to getting back to me, but if you have two children, who need these cameras, a three month wait is simply not acceptable. These cameras are awesome when they working with the updates that they’ve made they are pretty seamless compared to versions prior. One thing I will say is if you’re going to purchase the cameras you’re better off purchasing them at the store so if they stop working, you can return it at the store directly. The customer support team was great. However, they should have better policies in place as were dealing with babies who need baby monitors not waiting this long to get a replacement.

With so many terrible reviews I went with my gut and gave it a whirl. It took me over 3 hours to figure out how to get these cameras to connect because the directions aren’t helpful at all. I did some research and found that the cameras will run interference with each other as well as the parent unit. Keep the parent unit off and set up the cameras in completely different rooms and had absolutely no issues. I think this is where all the bad reviews came from. I’ve been using for a week and have one 1 SMALL issue with these camera and it’s the few second lag but that’s almost all monitors these days. Will update in a few months. I hope this helps someone.

It was pretty bad. Setup took forever just to get the two cameras connected. Very little instruction until you download the app. The cameras disconnected often and often took 4-5 minutes after turning on before connecting. Touch screen is very slow and doesn't always work consistently. The range was bad being 1 floor apart probably less than 30' total it would cut out

We bought this product in advance of our newborn getting home. The product doesn't work and doesn't connect to the parent unit. The actual camera units do not work as per the instructions. The company has completely ignored Five separate customer support messages and seems to be completely fine to not help troubleshoot the issues. Big waste as I bought this in advance of our baby's arrival and set it up once he was born, so I was past the return date. Big waste of money.

Only one camera paired, touch screen faulty, zero customer support. Avoid like the plague. Or COVID.