Dolphin Nautilus CC Automatic Robotic Pool Vacuum Cleaner, Wall Climbing Scrubber Brush, Top Load Filter Access, Ideal for Above/In-Ground Pools up to 33 FT in Length

07/21/22: 24' Above Ground Round PoolReceived Nautilus CC yesterday and just now placed it in the pool and started the first cleaning.Watched if for about 10 minutes to make sure it ran and so forth. Watched as it climbed the walls twice and maneuvered around some of the pool. Each path it took on the pool floor picked up debris (small stuff is all that is on there). I'm anxious to see how it handles the edges of the pool floor, if it can scour them. Put a plastic tub over the controller in case of rain (tub also holds the vacuum, power cord and controller when not in use). Set the auto run program to every other day (#2). Will update as a week or so goes by. So far the two things I've '5' starred are accurate and in addition it's easy to set-up and operate. The 'overall' ratings will change as it does its job of vacuuming the pool... or not.07/28/2022 UpdateHave used the Nautilus CC a number of times now and have it loaded with the ultra-fine filter. It continues to do a fine job. There were some spots not addressed, small amounts scattered near to the edge/wall, a little hand brush work loosened them up and the vacuum took care of it. I find that I need to run it every other day as the pool is 1/3 of the way surrounded by deciduous trees... they drop dirt/dust in the wind and rain. The vacuum runs its course for about 2 hours and the pool is very very clean. Also the concern about the power cable getting tangled up... not happening. Although the cord does overlap or underlap itself, it doesn't get tangled so as to restrict the vacuum. the Nautilus CC does not have the anti-tangle device for the power cord.Due to the Nautilus CC being plugged into the main pool timer, the power to it cuts out about 7 pm every evening. This cancels the memory function as the controller has no power. No big deal. I've left the Nautilus CC in the pool for 4 days and just move it to the floor side near the ladder should someone go in the pool and then just powered it up from there. A nice addition to this entire unit would be a rechargeable battery built in for the controller so that it doesn't lose its memory when the power shuts off. Just a thought.I give this a two thumbs up one week into using it.another update much later on... maybe.UPDATE - 08/30/2022:I am very impressed with this DOLPHIN Nautilus CC cleaner. I run it every 3rd day now and the pool remains near to spotless. This year here in upstate NY the weather has raised havoc with algae growth and so forth, but given chemicals an then using the DOLPHIN Nautilus CC vacuum, the pool has remained pretty clean. I will state that the cord has gotten twisted, but nothing that is hard to untangle and even when 'tangled' some from twists and turns by the DOLPHIN Nautilus CC vacuum, it is easily pulled apart by the DOLPHIN Nautilus CC vacuum itself as it moves around underwater.I highly recommend the DOLPHIN Nautilus CC pool vacuumg.v.m.

I’ve owned my Dolphin Nautilus CC for 1.5 years now, and overall, I’m extremely satisfied. It does exactly what it promises—keeps my pool clean with minimal effort—and the customer support from the seller has been nothing short of excellent.Pros:• Cleans exceptionally well – Picks up dirt and debris efficiently every time.• User-friendly – Simple to operate and easy to maintain a cleaningroutine .• Outstanding customer service – Anytime I’ve had an issue, the company was quick to help. They offered to repair it with no hassle—just ship it in, and they return it promptly and fully functional. Best after-sale support I’ve ever experienced.Cons:• Cord tangling after about a year – The cable started to twist and tangle. I’ve laid it out in the sun to help straighten it, which works temporarily but never fully fixes it.• Replacement parts are pricey – If the a part goes bad, replacing it can be expensive but not crazy pricey.• Storage matters – I suspect leaving it out in the sun and in the pool all day may have contributed to the cord issue. I recommend purchasing the caddy for proper storage. it’s likely to extend its lifespan.Final Thoughts:Even with the cable issue, this pool cleaner earns a solid 5 stars from me. The product works great, and the company truly stands behind what they sell. If you take good care of it, it will take good care of your pool.

We received our cleaner on Sept 5, used it for 1-3 cycles per day, always in the evening so that the body wouldn’t be exposed to too much sunlight to keep it looking nice. We pulled it out of the water in the early am and kept it in the shade during the day. On Sept 14 unbeknownst to us, it failed to complete the cycle. The next morn (Friday) I started it again just to have it not complete the cycle again and when my husband came home from work, we did the troubleshooting that the manual recommended but could not contact Maytronics customer service as it was after hours. On Monday, Sept 18, I spoke to a rep at Maytronics and after assuring her that we HAD ALREADY done the troubleshooting, she looked at the history (I had set up an account via wifi so that I could operate the unit that we named “Flipper” remotely) and determined that the impeller motor had failed in some way. She informed me that I would have to box it up ( we had luckily saved the original box and packaging) and I would have to drop it off to FedEx to return it to Georgia for warranty repair. After evicting our old Pentair Prowler 930 from the box, I took it that very morning. I had been assured by the customer service rep that the turnaround would be very quick, approximately 10 business days and sometimes sooner. They received Flipper on Wed, Sept 20 at 10:53a according to tracking. On 9/22, I received an email from Maytronics asking me to fill out a survey for feedback stating that “Your (not my typo) recently sent your Nautilus CC Pro robot for a repair and it should be back in the pool by now”. SERIOUSLY?!!! We’ve contacted customer service (no small feat) a couple of times now and after being misdirected to the wrong service location, was told it could be expedited, they keep extending their estimate on turnaround and, as yet, they have no updates for when we will get our pool cleaner back. We called again yesterday (Oct 6) to check on progress, still no news except that they have a lot of customers and many repairs (there’s an endorsement!) and that it will (now) take 2-4 weeks!!! We even mentioned to the rep. that the service department has now had it longer that we did ourselves!!I purchased this based on reviews, our own experience with a Maytronics product thru Pentair and because after nearly 4 seasons, our Prowler had stopped working. We close our pool on 10/23 and I certainly hope we will have our cleaner back in time to not only get the pool clean but to verify that it truly has been repaired. Oct 6 was our deadline to return it and perhaps if I had known before I had sent it off to Maytronics to be repaired, that it would take this long, I would have eaten the return costs and sent it back to the seller instead and ordered something else!!. I would have at least had a pool cleaner working in my pool a lot sooner than now! Hey Maytronics!!!…I’ll be happy to update my review in the future because for the first 9 days, it operated wonderfully but for what I purchased Flipper for, so far, it has cost $129.43 w/tx per day to operate and no one would consider that a very good deal!!!***update****Shortly after leaving the above review, I was emailed by Tamara B. at Maytronics that my robot had been evaluated and would be repaired the next day (10/10) then returned to us within 24-48 hours. We had it back in the pool later in the week and it worked well until the day we closed our pool. Hopefully, we’ll get many years of use from our Flipper!!! It’s too bad that it took a bad review to get action on our case but thank you Tamara, for your info and action!!