The Ultimate Reusable Heat Pad for Shoulder and Back, Hot/Cold Pack. Instant Heat Relief! (Purple)

I have used this for the past two years. I just love them, I gave one to my 73 year old mother and she also has used them for 2 years. I just asked her how she liked it, she pulls it out from behind her and said,” I like them a lot.

The media could not be loaded. Product itself is is fine, but definitely not purple like I ordered. The one I got is pink. I wanted purple!

Good for one use and then you need to melt the crystals in boiling water. Doesn't last longer than what you'd get from a hot water bottle. Too much effort to heat the bag in boiling water for several minutes before it can be used again. Don't buy unless you have time on your hands to resurrect the bag.

for all you that gave it a bad review, its because you are boiling the thing. it doesnt work that way...there is a metal disc floating around in the bag...you have to push it. it starts a chemical reaction which firms up the pad and heats it...

Horrible!!!!! :( wish I could get sent a new one worked like twice then have no idea what happend

I love mine. I can boil it at night before bed and throw it in my bag for when I need relief at work or on the road. It is what it is... a non electric heating pad.

This was nice for the initial and only use. This orange rock has been lying around my house for the last four years since I got ripped off. Who wants to have to boil a stockpot full of water to make this thing usable again? I don't and wasn't told by the snake oil salesman that this would be required. It is the most inconvenient appliance I have ever known of. Skip this unless you want to spend hours of your life trying to extract value from this thing. Oh, how I wish that I could have my money back.

Mine has a hole in it after being re-activated 6 times. Followed all the directions, used a towel in the pan of boiled water. Is there an address for the manufacturer?